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I currently support a small business that sells industrial cleaning solutions to other small businesses. They call clients and prospective clients from purchased sales leads. Is there a Linux based ...
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  1. #1
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    linux sales call center software


    I currently support a small business that sells industrial cleaning solutions to other small businesses. They call clients and prospective clients from purchased sales leads.

    Is there a Linux based (free download) that will allow them to load these sales leads into it, record call history (user input) in a business contact format?

    What I would like to do is build a small call center local area network. I would use a older pc to act as the server, and connect 3-5 client pc's that the call center employees would use to make and record call results on. Leads would be loaded into the network on the server pc.

    Any suggestions?

  2. #2
    oz
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    Welcome to the forums!

    I can't offer up any specific titles, but take a look here for some apps that might work for you.

    Hope you are able to find what you are looking for.
    oz

  3. #3
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    I also need to state this software will be for use in a telemarketing environment

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  5. #4
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    Have you reviewed or considered sugar CRM?

    Open Source CRM - SugarCRM

  6. #5
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    Thank you. This look great! It even has training (I will need it first).

    Have you worked with this?

  7. #6
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    I have not used it in production, however, I have played with it just to get a feel for its capabilities. If I remember correctly I stumbled upon it while implementing a trixbox or asterisk instance.

    Glad I could help!

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