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  1. #1

    Question Inventory + help desk system ?


    I am working in small company (~100 employees) and I am looking for an opensource solution that will help us to get the inventory list (no problem to update the cmdb OR the DB manually) and a ticket system.

    The objective is to allow every one to open a ticket and choose from the CMDB/DB the equipment (printer, screen ...etc) with a problem and the help desk will take care of it.

    I don't know if such a solution exists. I know that there is many other solutions like HP OpenView but they are expensive and not adapted for small companies.


  2. #2
    Linux Newbie arespi's Avatar
    Join Date
    May 2011
    Monterrey , Mexico

    For inventory i use OCS inventory
    OCS Inventory NG | Home
    And for helpdesk you could use GLPI wich can be tied with OCS:
    GLPI - Gestionnaire libre de parc informatique

    Good luck

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