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  1. #1

    Evolution problem

    Guys: Just installed evolution, but when I run it, it says

    mail authication request
    please enter the password for mail account primary (User kredden host; )

    Yet I type in the password I've used for my e-mail account, and it keeps saying "Password is incorrect"

    Is it asking for another password? There is a password to the pop server, and one to the smtp server.

    This is v3.10.4

    Distributor ID: LinuxMint
    Release: 17.1
    Codename: rebecca
    kantuck@zeus ~ $ uname -or
    3.13.0-37-generic GNU/Linux

  2. #2
    Linux Guru Rubberman's Avatar
    Join Date
    Apr 2009
    I can be found either 40 miles west of Chicago, in Chicago, or in a galaxy far, far away.
    If you are using it as a server, there should be an admin account. You may need to reinstall it and set the admin password appropriately.
    Sometimes, real fast is almost as good as real time.
    Just remember, Semper Gumbi - always be flexible!

  3. #3
    Linux Guru
    Join Date
    Dec 2013
    Victoria, B.C. Canada
    You might check the authentication type.

  4. $spacer_open
  5. #4
    Ok, been experimenting with Evolution and still nothing working. I finally found the 'check for supported types' and it's password,

    Tried all three 'encryption methods.

    And I copy/pasted the server, port, username from Thunderbird.

    I still get the same error. 'Password is incorrect' should I contact the cable office to see if that may be the problem? Or is it asking for the keyring on my server's password instead of the pop mail?

  6. #5
    Linux Guru
    Join Date
    Dec 2013
    Victoria, B.C. Canada
    It may be that no encryption is required. The things you need to get right are:
    server type - IMAP or POP
    mail server and port
    user name
    encryption type (may be none)
    authentication type

    You're copying server, port and username from a working configuration? They should be correct. You should be able to check your Thunderbird setup for the other settings as well.

  7. #6
    Guys: Sorry for the delay in writing. Classes is slowing me down. But I did get evolution running. There was some problems with the setup, thanks to gregm's alerting me to double-check. But also there was some problems on the cable office too. They fixed it in five minutes, and re-set my password.

    Thanks again

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