System which is a centralized multi-user telephone dial-out
I need
1) system which dials telephone numbers automatically from a
database,
2) detects the difference between live answers and
answering machines / voice mail and delivers a pre-recorded
message.
I have a project my idea is create a open source call center.
I have a telephone numbers data base. so I need to dial for that numbers automatically.
once user (s) pick up a call then user can hear recorded voice track.
how I do that,
What is the appropriate Hardware and Software solutions and suitable tutorials...
please help me
thank you