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  1. #1

    Smile got any funny customer stories

    Ever since I discovered computer stupidities, I have been searching for more funny tech support stories, anyone have some?

  2. #2
    Penguin of trust elija's Avatar
    Join Date
    Jul 2004
    Either at home or at work or down the pub
    Had a computer shop and one woman came in looking for a PC for her son. She was insistent that it didn't have a celery processor.
    Should you be sitting wondering,
    Which Batman is the best,
    There's only one true answer my friend,
    It's Adam Bloody West!

    The Fifth Continent

  3. #3
    Trusted Penguin Irithori's Avatar
    Join Date
    May 2009
    You must always face the curtain with a bow.

  4. $spacer_open
  5. #4
    Administrator jayd512's Avatar
    Join Date
    Feb 2008
    Quote Originally Posted by Irithori View Post
    By all that's Holy... even though I'm not a web developer, I believe I've spoken to at least a few of those people during my years of help-desk support!

    Example of an Internet connectivity call a few years back:

    me: Okay, so you can't access the Internet. Could you tell me how many lights are lit up on your modem?
    them: <angrily> I'm not a tech! How am I supposed to know that??
    me: Umm... look? And, perhaps, count?
    them: Should it be plugged in first?
    me: <facepalm> Yeah... let's try it that way.

    Mind you, my boss happened to be listening live to the call. I found this out when he (literally) fell out of his chair laughing!

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