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Well everybody, I finally got my foot in the door!!!! I will be working for one of the largest providers of inbound tech support on the planet doing Tier 1 ...
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  1. #1
    Linux User Steven_G's Avatar
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    WOOOO HOOOOOOO, I ain't no securtie gord no mo!!!!!


    Well everybody, I finally got my foot in the door!!!!

    I will be working for one of the largest providers of inbound tech support on the planet doing Tier 1 troubleshooting for all things X-Box!

    And, it will count towards my bachelors. I need three years on the clock troubleshooting IT in *any* capacity to get in to the fast track program I want.

    AND, the HR lady was so impressed with my resume and interview and test results that she told me she is going to forward my packet to one of her contacts in the local corporate IT dept to see if they have any entry level positions I would be a good fit for!!!

  2. #2
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    Congratulations!

    Now you can yap their ears off too!

    Good for you. Ye seek and ye shall find.

  3. #3
    Linux Guru rokytnji's Avatar
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    Good for you.

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    Linux Engineer MASONTX's Avatar
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    Congratulations.
    Registered Linux user #526930

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    Administrator jayd512's Avatar
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    I'm a little late to the party, but Congrats!
    Just make sure that you realize one thing... it takes a different kind of insanity to do Help Desk troubleshooting! You're gonna hear from all manners of people!
    Jay

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  6. #6
    Penguin of trust elija's Avatar
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    Quote Originally Posted by jayd512 View Post
    it takes a different kind of insanity to do Help Desk troubleshooting! You're gonna hear from all manners of people!
    True dat! I still look both ways when crossing a one way street

    Somehow missed this thread so I'll add a congratulatory now
    "I used to be with it, then they changed what it was.
    Now what was it isn't it, and what is it is weird and scary to me.
    It'll happen to you too."

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  7. #7
    Linux Enthusiast gruven's Avatar
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    Congrats!

    And yes, this is so true:
    Quote Originally Posted by jayd512 View Post
    I'm a little late to the party, but Congrats!
    Just make sure that you realize one thing... it takes a different kind of insanity to do Help Desk troubleshooting! You're gonna hear from all manners of people!

    Linux User #376741
    Code is Poetry

  8. #8
    Trusted Penguin
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    dude, congratulations. you are in for some good times. and some "hey idiot, you're too stupid to own a computer" moments. may it be more of the former and less of the latter.

  9. #9
    Linux User Steven_G's Avatar
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    I appreciate the sentiments, but I may have jumped the gun a bit. I took the recruiter at her word that I was in like Flynn. But now I'm scheduled for more tests and more interviews. I guess that's good, b/c I'm still in the process and they haven't booted me yet. But, she made it sound like a whole lot more of a done deal last week.

  10. #10
    Linux Guru Rubberman's Avatar
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    Well, we do wish you the best of luck. One recommendation from an old (antique) IT guy - if you don't know something in an interview, don't try to fake it - no one knows everything in this domain! . I'm an old fart and at 64 I interviewed for my current job and was grilled thoroughly by a bunch of young punks who know it all... I answered all the questions I could, admitted when I was deficient in my domain knowledge, and worked the problems to the best of my ability. Those "young punks" are now my cow-workers!
    Sometimes, real fast is almost as good as real time.
    Just remember, Semper Gumbi - always be flexible!

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