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Hi, I have a Western Digital 1TB external harddisk. I am seeing this error frequently while booting my system or anytime after the machine is on (usually when my torrent ...
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  1. #1
    Linux Newbie imranka's Avatar
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    device not accepting address 4, error -110


    Hi,

    I have a Western Digital 1TB external harddisk. I am seeing this error frequently while booting my system or anytime after the machine is on (usually when my torrent client is downloading files and saving directly in that harddisk):

    Code:
    [38241.808016] usb 1-5.2: device not accepting address 4, error -110
    [38241.808618] sd 3:0:0:0: Device offlined - not ready after error
    recovery
    [38241.808632] sd 3:0:0:0: [sdc] Unhandled error code
    [38241.808636] sd 3:0:0:0: [sdc] Result: hostbyte=DID_ABORT
    driverbyte=DRIVER_OK
    [38241.808642] sd 3:0:0:0: [sdc] CDB: Read(10): 28 00 0b 18 51 a0 00 00
    20 00
    [38241.808656] end_request: I/O error, dev sdc, sector 186143136
    If I unplug the usb the system normally boots and later on I can connect the usb again. When the problem occurs while the system is running, the harddisk automatically gets unmounted.

    Has anybody faced here the same problem or know anything about this?
    OS: Debian Squeeze

    Thanks
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  2. #2
    Linux Newbie imranka's Avatar
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    No reply after 3 days.. (
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  3. #3
    Just Joined! Randicus's Avatar
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    Could it be a hardware problem?
    Is it new? Is it old, but the problem is new?
    Does the same problem pop up if the drive is plugged into a different port?

  4. #4
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    It's a USB hard disk, so is it bus powered or hub powered? Have you run fsck? What filesystem does it use?

  5. #5
    Linux Newbie imranka's Avatar
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    Quote Originally Posted by Randicus View Post
    Could it be a hardware problem?
    Don't know.
    Quote Originally Posted by Randicus View Post
    Is it new? Is it old, but the problem is new?
    Yes. No, yes.
    Quote Originally Posted by Randicus View Post
    Does the same problem pop up if the drive is plugged into a different port?
    Yes
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  6. #6
    Linux Newbie imranka's Avatar
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    Quote Originally Posted by cynwulf View Post
    It's a USB hard disk, so is it bus powered or hub powered?
    It's a bus powered hub. No external power supply is required. Maybe I don't understand this question.
    Quote Originally Posted by cynwulf View Post
    Have you run fsck?
    Yes. No problem in there.
    Quote Originally Posted by cynwulf View Post
    What filesystem does it use?
    ext3.
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  7. #7
    Linux Newbie imranka's Avatar
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    One more thing to add, I have a Seagate external HD too, which never gives such problem.
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  8. #8
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    Quote Originally Posted by imranka View Post
    It's a bus powered hub. No external power supply is required. Maybe I don't understand this question.
    Before you go any further plug it into a powered hub and test it thoroughly. The root hub power is often insufficient for external hard disks - this is the most likely source of the problem.

  9. #9
    Linux Newbie imranka's Avatar
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    What does it mean by powered hub? My WD external does not have an option to take power other than the usb port.
    Imran
    Linux User #467555 | Debian Squeeze | Intel(R) Core(TM)2 Duo CPU 4500 @ 2.20GHz | Gigabyte GA-G41MT-ES2L
    | 2 GB RAM | 320 GB SATA | Kernel: 2.6.32-5-686

  10. #10
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    A powered hub is an external USB hub powered externally - not by the motherboard. It's common that the root hub (the USB hub on your motherboard) cannot supply enough juice to run a hard disk. I've seen this many times and the symptoms you describe do point to that (e.g. the failure during large file transfers).

    If you do not possess an external hub then you might want to try some troubleshooting. First remove all other USB devices, mount the device and try transferring some large files - examining dmesg as you have been doing.

    Also if it's a desktop try using the rear USB ports rather than front ports - for some problem I've noticed more power issues on front ports on some machines. If it's a laptop test every port.

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