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  1. #1

    CUPS: Can't get Zebra LP 2844 label printer to work!

    I've tried now for several hours to get my Zebra LP 2844 label printer to work with Linux and CUPS. I have tried with all of the drivers in CUPS (there are three; one EPL1, one EPL2 and one ZPL). I've checked so the printer works OK when it is connected to a windows machine and everything is OK, there is labels in it. It is connected to the Linux computer with an USB cable.

    First I added the printer to cups, following the normal procedure. Then, when I click "print test page" I get the error "No pages found!". When I try to restart the test page print job the error changes to "/usr/lib/cups/filter/rastertolabel failed". Regardless of what driver I test with, and regardless of if I restart the printer.

    To me it seams like it can't find any papers by first look (but I'm not good at these parts of linux). I really need help to fix this as the label printer is very important for me to be able to use so I really appreciate all help.. If you reply with a working solution and send me your Paypal email I might also send you some compensation : ) but I'm just an individual who is really frustrated about this issuse so I don't tell me to hire someone.

    With CUPS in normal mode I get the following in the error log:
    I [05/Oct/2007:22:06:21 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=7942)
    I [05/Oct/2007:22:06:23 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=7943)
    I [05/Oct/2007:22:06:28 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=7944)
    I [05/Oct/2007:22:06:28 +0200] Adding start banner page "none" to job 21.
    I [05/Oct/2007:22:06:28 +0200] Adding end banner page "none" to job 21.
    I [05/Oct/2007:22:06:28 +0200] Job 21 queued on "Zebra_LP2844_USB_1" by "root".
    I [05/Oct/2007:22:06:28 +0200] Started filter /usr/lib/cups/filter/pstops (PID 7945) for job 21.
    I [05/Oct/2007:22:06:28 +0200] Started filter /usr/lib/cups/filter/pstoraster (PID 7946) for job 21.
    I [05/Oct/2007:22:06:28 +0200] Started filter /usr/lib/cups/filter/rastertolabel (PID 7948) for job 21.
    I [05/Oct/2007:22:06:28 +0200] Started backend /usr/lib/cups/backend/usb (PID 7949) for job 21.
    E [05/Oct/2007:22:06:28 +0200] PID 7946 (/usr/lib/cups/filter/pstoraster) stopped with status 127!
    I [05/Oct/2007:22:06:28 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
    E [05/Oct/2007:22:06:29 +0200] [Job 21] No pages found!
    E [05/Oct/2007:22:06:29 +0200] PID 7948 (/usr/lib/cups/filter/rastertolabel) stopped with status 1!
    I [05/Oct/2007:22:06:29 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
    I [05/Oct/2007:22:06:30 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=7950)
    With CUPS in debug mode I get a lot of information from the error log:
    (I couldn't add the whole error log here because the message would have been to big, but I hosted it on debugerrorlogxups.txt and DesiLoad.Com | Extreme File Hosting so please view it there.)

    Thanks in advance,
    Oskar R

  2. #2
    what application would you use to print the labels? try printing from there, as opposed to from CUPS... i've had CUPS test pages fail on me before, too..
    also, what distro are you running?

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