no sda?!

[mrossm]

Hello, I've been trying unsuccessfully to get my Western Digital External USB HD working on Mandrake 10.1. So far, everyone says to mount it as sd* and to use 'dmesg' to find out which sd to use. Unfortunately, when I 'dmesg' the command prompt, there is no mention of sd anything... Ive read the entire thing line by line and nothing... So far, no one seems to have a response to this.

Thanks,
Michael

[sinichi_kudo17]

Hi, ... i used my mandrake once/couple times to mount my external HD. I hardly can recall i have similiar prob to you ( ie no sda ).

I think Mandrake mounts it in different /dev/ .. i think it was in /dev/hd{something}. try it. Have u tried 'dmesg' and grep Western Digital ?

The other thing is try to plug/unplug the device AND/OR plug it before boots

Hope it will work
-kudo17

[mrossm]

Eh, no such luck...

However, upon rading through dmesg again, I notticed this:

usb 1-1: new full speed USB device using address 2
usb 1-1: control timeout on ep0out
uhci_hcd 0000:00:11.2: Unlink after no-IRQ?  Different ACPI or APIC settings may help.
usb 1-1: control timeout on ep0out
usb 1-1: device not accepting address 2, error -110
usb 1-1: new full speed USB device using address 3
usb 1-1: control timeout on ep0out
usb 1-1: control timeout on ep0out
usb 1-1: device not accepting address 3, error -110

Could this be my problem?

[sdousley]

with the hard drive in, type:

cat /proc/bus/usb/devices

and paste the output here

[mrossm]

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.8.1-12mdk uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:11.3
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.8.1-12mdk uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:11.2
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

[sdousley]

and that's ALL that is output from that command? It looks as though it's not picked up the Hard drive for some reason.

Do you have the hotplug and coldplug services started?

/etc/init.d/hotplug status
/etc/init.d/coldplug status

will tell you.

[mrossm]

Hotplug status was this:

INPUT status for kernel:  Linux 2.6.8.1-12mdk i686

INPUT devices:
I: Bus=0011 Vendor=0002 Product=0006 Version=0038
N: Name="ImExPS/2 Logitech Explorer Mouse"
P: Phys=isa0060/serio1/input0
H: Handlers=mouse0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
H: Handlers=kbd

INPUT handlers:
N: Number=0 Name=kbd
N: Number=1 Name=mousedev Minor=32

PCI Status for kernel:  Linux 2.6.8.1-12mdk i686

PCI up; bus count is 2


USB Status for kernel:  Linux 2.6.8.1-12mdk i686

USB up; bus count is 1
T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.8.1-12mdk uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:11.3
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
P:  Vendor=0000 ProdID=0000 Rev= 2.06
S:  Manufacturer=Linux 2.6.8.1-12mdk uhci_hcd
S:  Product=UHCI Host Controller
S:  SerialNumber=0000:00:11.2
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

USB Drivers Loaded:
hub
usb
usbfs

khubd/hotplug thread:
F S   UID   PID  PPID  C PRI  NI ADDR SZ WCHAN  TTY          TIME CMD
1 S     0   804     1  0  75   0 -     0 hub_th ?        00:00:00 khubd

Module                  Size  Used by
binfmt_misc             8744  1
isofs                  31352  2
nfsd                  189408  8
exportfs                4736  1 nfsd
lockd                  58344  2 nfsd
sunrpc                127652  2 nfsd,lockd
md5                     3584  1
ipv6                  230916  16
rfcomm                 32348  0
l2cap                  19876  5 rfcomm
bluetooth              39076  4 rfcomm,l2cap
snd-seq-oss            31232  0
snd-seq-midi-event      6080  1 snd-seq-oss
snd-seq                47440  4 snd-seq-oss,snd-seq-midi-event
snd-pcm-oss            49480  0
snd-mixer-oss          17376  1 snd-pcm-oss
snd-via82xx            22372  1
snd-ac97-codec         69392  1 snd-via82xx
snd-pcm                81800  2 snd-pcm-oss,snd-via82xx
snd-timer              20356  2 snd-seq,snd-pcm
snd-page-alloc          7400  2 snd-via82xx,snd-pcm
gameport                3328  1 snd-via82xx
snd-mpu401-uart         5856  1 snd-via82xx
snd-rawmidi            19300  1 snd-mpu401-uart
snd-seq-device          6344  3 snd-seq-oss,snd-seq,snd-rawmidi
snd                    45988  13 snd-seq-oss,snd-seq,snd-pcm-oss,snd-mixer-oss,snd-via82xx,snd-ac97-codec,snd-pcm,snd-timer,snd-mpu401-uart,snd-rawmidi,snd-seq-device
soundcore               7008  1 snd
af_packet              16072  2
floppy                 55088  0
8139too                20928  0
mii                     4224  1 8139too
ide-cd                 37280  2
cdrom                  37724  1 ide-cd
loop                   12520  0
nls_iso8859-1           3680  3
ntfs                  147964  1
supermount             34804  1
via-agp                 7360  1
agpgart                27752  1 via-agp
uhci-hcd               28752  0
usbcore               103172  3 uhci-hcd
ext3                  120680  2
jbd                    49080  1 ext3

Coldplug said no file or directory.

[sdousley]

that's a lot more tha u should get from hotplug status....

mine outputs:

root@homer:/home/sdousley/Documents/motion-3.1.19> /etc/init.d/hotplug status
 * status:  started

Can u just paste the output of JUST that command?

[mrossm]

I typed it exactly the way you had it and it output the same thing I posted earlier.

[sdousley]

OK, i am not too sure then.... maybe it needs a driver downloading for it to show up. try searching google for your hard disk model.

Is it actually an external hard disk, or an external caddy with a disk plugged in?