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SUSE 10.1, hp scanjet 3570c by USB that just won't 'load.' My Hardware setup sees a device, but won't let me call it what it is (it is currently "not ...
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  1. #1
    Just Joined!
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    Phoenix, Arizona
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    USB hp scanjet 3500 series - no dice


    SUSE 10.1, hp scanjet 3570c by USB that just won't 'load.' My Hardware setup sees a device, but won't let me call it what it is (it is currently "not configured"). When I try to Edit, I get a list that includes the exact model (running as a 3500 series scanner). When I "select" it, gets to "Activate the driver" and gives me an "Error: Failed to activate hp3500"

    I ran /usr/sbin/lsusb, per the Configuration's instructions and sure enough, my scanner (exact model!) is listed!

    So what's a newbie to do? I'm stuck with having to keep Windows on another partition just so I can scan - depressing

    David

  2. #2
    Just Joined!
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    Nov 2006
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    Phoenix, Arizona
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    More information: I used a program called "USB Devices" that brings up all of my USB controllers. There is one EHCI and three OHCI controllers. My USB scanner is in the third OHCI controller . . .

    So the little program identifies the scanner dead-on. So why is it visible in this program but not in my actual Hardware set-up?


    David

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