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Hi all, Recently we bought Buffalo Technology DriveStation Quattro External 2TB Hard Drive (eSATA/USB 2.0, 7200 RPM - MPN: HDQ20TSU2R5) . When i connected this to our Linux server the ...
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  1. #1
    Just Joined!
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    May 2006
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    unable to mount USB Mass Storage Device


    Hi all,

    Recently we bought Buffalo Technology DriveStation Quattro External 2TB Hard Drive (eSATA/USB 2.0, 7200 RPM - MPN: HDQ20TSU2R5) . When i connected this to our Linux server the following error message was displayed
    kernel: hub.c: new USB device 00:0f.2-3, assigned address 2
    kernel: usb.c: USB device 2 (vend/prod 0x411/0xc9) is not claimed by any active driver.
    /etc/hotplug/usb.agent: ... no modules for USB product 411/c9/100


    Thanks

    Sridhar

  2. #2
    Linux User Agent-X's Avatar
    Join Date
    May 2005
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    Update the kernel.
    Try using udev.

    kernel: usb.c: USB device 2 (vend/prod 0x411/0xc9) is not claimed by any active driver.
    You need a driver for it. Try finding a factory website and seeing if a Linux driver is supplied. If not, try searching the web for more information. Try using the brand name and typing in "Linux."

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