Mint 9 No sound in new HP Laptop

[HaNgoc]

Hello all,

I just bought a new HP 14in laptop yesterday and the first thing I did was install MInt 9 on it. Everything is going well except no sound at all. Not even the 'start up chime' of any music/videos. I have the volume buttons working on the laptop and I have checked sound preferences and nothing is muted.

I did not dig much further as I have learned with mint and ubuntu that can create problems. This is a fresh install and no sound from the get go.

How should I proceed to trouble shoot?

Thank you

COMPUTER
Processor 2x AMD Athlon(tm) II P320 Dual-Core Processor
Memory 3609MB (578MB used)
Operating System Linux Mint 9 Isadora
User Name yanek (Yanek)
Date/Time Tue 21 Sep 2010 10:04:01 AM EDT
Display
Resolution 1366x768 pixels
OpenGL Renderer ATI Mobility Radeon HD 4200 Series
X11 Vendor The X.Org Foundation
Multimedia
Audio Adapter HDA-Intel - HDA ATI SB
Audio Adapter HDA-Intel - HDA ATI HDMI
Input Devices
Power Button
Lid Switch
Power Button
Macintosh mouse button emulation
AT Translated Set 2 keyboard
Video Bus
HP Webcam-101
SynPS/2 Synaptics TouchPad
Printers (CUPS)
Print_to_PDF
SCSI Disks
ATA ST9500420AS
hp CDDVDW TS-L633N
Generic- Multi-Card
StoreJet Transcend
Operating System
Version
Kernel Linux 2.6.32-24-generic (i686)
Compiled #43-Ubuntu SMP Thu Sep 16 14:17:33 UTC 2010
C Library GNU C Library version 2.11.1 (stable)
Default C Compiler GNU C Compiler version 4.4.3 (Ubuntu 4.4.3-4ubuntu5)
Distribution Linux Mint 9 Isadora
Current Session
Computer Name yanek-laptop
User Name yanek (Yanek)
Home Directory /home/yanek
Desktop Environment GNOME 2.30.2
Misc
Uptime 15 minutes
Load Average 0.57, 0.69, 0.46
Kernel Modules
Loaded Modules
binfmt_misc
ppdev
joydev Joystick device interfaces
dm_crypt device-mapper target for transparent encryption / decryption
snd_hda_codec_atihdmi ATI HDMI HD-audio codec
snd_hda_codec_realtek Realtek HD-audio codec
snd_hda_intel Intel HDA driver
snd_hda_codec HDA codec core
snd_hwdep Hardware dependent layer
snd_pcm_oss PCM OSS emulation for ALSA.
snd_mixer_oss Mixer OSS emulation for ALSA.
snd_seq_dummy ALSA sequencer MIDI-through client
snd_pcm Midlevel PCM code for ALSA.
snd_seq_oss OSS-compatible sequencer module
snd_seq_midi Advanced Linux Sound Architecture sequencer MIDI synth.
snd_rawmidi Midlevel RawMidi code for ALSA.
snd_seq_midi_event MIDI byte <-> sequencer event coder
snd_seq Advanced Linux Sound Architecture sequencer.
lib80211_crypt_tkip lib80211 crypt: TKIP
snd_timer ALSA timer interface
snd_seq_device ALSA sequencer device management
fglrx ATI Fire GL
uvcvideo USB Video Class driver
videodev Device registrar for Video4Linux drivers v2
v4l1_compat v4l(1) compatibility layer for v4l2 drivers.
snd Advanced Linux Sound Architecture driver for soundcards.
agpgart AGP GART driver
wl
lib80211 common routines for IEEE802.11 drivers
psmouse PS/2 mouse driver
serio_raw Raw serio driver
soundcore Core sound module
snd_page_alloc Memory allocator for ALSA system.
shpchp Standard Hot Plug PCI Controller Driver
i2c_piix4 PIIX4 SMBus driver
lp
parport
dm_raid45 device-mapper raid4/5 target
xor
fbcon
tileblit Tile Blitting Operation
font Console Fonts
bitblit Bit Blitting Operation
softcursor Generic software cursor
vga16fb Legacy VGA framebuffer device driver
usb_storage USB Mass Storage driver for Linux
video ACPI Video Driver
output Display Output Switcher Lowlevel Control Abstraction
vgastate VGA State Save/Restore
r8169 RealTek RTL-8169 Gigabit Ethernet driver
mii MII hardware support library
ahci AHCI SATA low-level driver

[HaNgoc]

help still trying to get sound, I don't want to revert to windows but at least I can use my speakers.

Please help

lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 41)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
02:00.0 Network controller: Broadcom Corporation Device 4727 (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

[rokytnji]

Read a bug report associated with your sound chip. (Bug report is for no sound in headphones only though)

Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40) [from lspci]
Ubuntu 10.10 Beta1 AMD64 live cd.

https://bugs.launchpad.net/ubuntu/+s...er/+bug/637040

Reply was

You have hardware not in the Conexant model register. Please try updating your alsa drivers, as outlined here:
https://wiki.ubuntu.com/Audio/Instal...aDriverModules. Please report back as to whether this solves your issue.

https://wiki.ubuntu.com/Audio/Instal...aDriverModules

More advise from bug report.

Make sure the latest drivers are installed according to the above, then edit the file /etc/modprobe.d/alsa-base.conf
and add the following line:
options snd-hda-intel model=dell-laptop
Reboot and test. Other models to test are:
thinkpad
ideapad
hp_laptop
dell-vostro
olpc-xo-1_5

[HaNgoc]

Hey Sorry for th elate reply, been on the road lately.

I found that updating the alsa drivers solved the sound issues. Hope this helps others

[rokytnji]

Hey Sorry for th elate reply, been on the road lately.

I found that updating the alsa drivers solved the sound issues. Hope this helps others

Glad you got it sorted. Please post back on exact steps you took to update alsa drivers so other Linux Mint users with Hewlitt Packards can use your thread to resolve their issues.

Then you can use thread tools (tab on top of first post) to mark thread as solved and also close thread.

Happy Trails, Rok

[HaNgoc]

Here is the terminal commands I used'

CODE: SELECT ALL
sudo add-apt-repository ppa:ubuntu-audio-dev/ppa
sudo apt-get update
sudo apt-get install linux-alsa-driver-modules-$(uname -r)