Mint freezes when connected to the internet.

[iknownothing]

I'm very stupid when it comes to computers, so please forgive me if this is something so simple you 6 year old kid could fix. Mint 11 works just fine until i try to connect to the internet. Firefox comes up and then it freezes before it can bring up the page. Mouse won't move, none of the lights on the key board will come on, caps lock, number lock, ect.

[jayd512]

Hello there!

I've not used Mint 11, but here we go... Can you tell us how much RAM you have in this computer? And was Mint 11 installed fresh, or was it upgraded from an earlier version?
Before you open FireFox, do this.
Open a Terminal window, which you can find under an Applications Menu. Perhaps System Tools. Run these 3 commands:

sudo fdisk -l
df -h
free -m

Post the output here.


That's a lower case L in the fdisk command, not a number one.

[iknownothing]

It replaced a very crashed windows 7, it wouldn't even boot up. Thanks for the help

Suo fdisk -l
Disk /dev/ sad :250.1 gb, 250059350016 bytes
255 heads, 63 sectors/track, 30401 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
sector size (logical/physical): 512 bytes /512 bytes
I/O size Minimum/optimal : 512 bytes/ 512 bytes
disk identifer: 0x0002b8b6

Device boot start end blocks id system
/dev/sda1 * 1 30193 242519040 83 linux
/dev/sda2 30193 30402 1677313 5 extended
/dev/sda5 30193 30402 1677312 82 linux swap/ Solaris

df -h
filesystem size used avail use% mounted on
/dev/sdal 228g 2.4g 214g 2% /
none 795m 660k 794m 1% /dev
none 802m 204k 802m 1% /dev/shm
none 802m 84k 802m 1% /dev/run
none 802m 0 802m 0% /var/lock

free -m
total used free shared buffers chached
mem: 1603 640 963 0 35 248
-/+ buffers/chache: 356 1247
swap: 1637 o 1637

[jayd512]

Let's try the simple stuff first.
Since you installed, have you run any system updates, at all? If not, do this in a terminal.

sudo apt-get update
sudo apt-get upgrade

Then, reboot and try FireFox.

[elija]

If that doesn't work, try renaming the .mozilla directory in your home directory. The . in front of the name means it's hidden so in Nautilus you will need to press Ctrl + h to see it.