Crashes when streaming video. No help from Mint Forum. Maybe here?

**fxaddict** · 10-21-2011

Hi all,

I love my Mint but cannot seem to correct the issue of it crashing randomly when playing video from the web.
I have posted the issue twice at the Mint Forum and never gotten a reply.

The behaviour of the crashes are random, could be after 10 seconds of play or an hour. Sometimes it just hangs up and I
have to restart X other times it will crash and go to the login
screen.

I replaced my memory thinking that might be the cause and have tried all options on the Ubuntu forum.

Now I am clueless and not very experienced with linux, so I hope someone here can point me in the right direction for a solution or at least the cause.

Here are some specs on my computer.

-Computer-
Processor : 2x AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
Memory : 2056MB (937MB used)
Operating System : Linux Mint 11 Katya
User Name : fxaddict (fxaddict)
Date/Time : Fri 21 Oct 2011 02:17:36 PM CDT
-Display-
Resolution : 2304x1024 pixels
OpenGL Renderer : GeForce 8400 GS/PCI/SSE2
X11 Vendor : The X.Org Foundation
-Multimedia-
Audio Adapter : HDA-Intel - HDA NVidia
-Input Devices-
Power Button
Power Button
Logitech USB RECEIVER
Logitech Logitech USB Keyboard
HDA NVidia Headphone
-Printers (CUPS)-
Deskjet-F2400-series : <i>Default</i>
PDF
-SCSI Disks-
ATA Maxtor 6L200M0
HL-DT-ST DVDRAM GH22LS40

Thanks in advance
Mike

***elija*** · 10-22-2011

There doesn't appear to be anything wrong with your specs. Are you viewing these videos in a browser? If so have you tried a different browser to see if it's the video or the browser?

**rokytnji** · 10-22-2011

What version of Firefox and Flash player. Flashplayer 11 does not support Firefox 3.6 according to Adobe employees.

**fxaddict** · 10-22-2011

Originally Posted by elija

There doesn't appear to be anything wrong with your specs. Are you viewing these videos in a browser? If so have you tried a different browser to see if it's the video or the browser?

Yes I have tried chrome and opera. Same in all of them.

**fxaddict** · 10-22-2011

I have Firefox 7 and flashplugin-installer 11.0.1.152ubunto0 with mint-flashplugin-square 10.3.162.29.

Thanks for the replies ellja & rokytnji

**rokytnji** · 10-22-2011

Read online at Adobe Forums: Flash Player 11 constantly crashing on every Website with Flashcontent...

Many thanks, Alex, for providing the fonts to me. I am not on the Flash team, but am in Type Development, thus my interest in fonts, and my experience that "unknown" fonts may be malformed. I am using a MacBook Pro 17-inch running Mac OS X 10.6.8. I installed the fonts into my ~/Library/Fonts folder, and Flash now crashes on a regular basis. Attached is a screenshot of what I am experiencing in Chrome. So, if you simply remove the KozGo*.ttf files (use "% rm ~/Library/Fonts/KozGo*.ttf" to remove them), the problem may go away.

so did some looking in my AntiX core install Laptop

Code:

# apt-cache policy locate
locate:
  Installed: (none)
  Candidate: 4.4.2-1+b1
  Version table:
     4.4.2-1+b1 0
        500 ftp://ftp.ca.debian.org/debian/ testing/main i386 Packages
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
root@Biker# apt-get install locate
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libswscale0 libavutil50 libx264-114 libgraphite3 libglew1.5 libwebkit-1.0-2
  xulrunner-5.0 esound-common libnotify1 libavformat52 libao-common libesd0
  libpython2.6 libimobiledevice1 libao4 libaudiofile0 libmozjs5d libnl1
  libavcodec52 libwebkit-1.0-common
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  locate
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 151 kB of archives.
After this operation, 332 kB of additional disk space will be used.
Get:1 ftp://ftp.ca.debian.org/debian/ testing/main locate i386 4.4.2-1+b1 [151 kB]
Fetched 151 kB in 9s (15.9 kB/s)
Selecting previously unselected package locate.
(Reading database ... 91043 files and directories currently installed.)
Unpacking locate (from .../locate_4.4.2-1+b1_i386.deb) ...
Processing triggers for man-db ...
Setting up locate (4.4.2-1+b1) ...
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
root@Biker# locate  KozGo*.ttf files
/lib/libnss_files-2.11.1.so
/lib/libnss_files.so.2
/usr/lib/os-probes/init/10filesystems
/usr/share/base-files
/usr/share/base-files/dot.bashrc
/usr/share/base-files/dot.profile
/usr/share/base-files/info.dir
/usr/share/base-files/motd
/usr/share/base-files/motd.md5sums
/usr/share/base-files/nsswitch.conf
/usr/share/base-files/profile
/usr/share/mime/all/allfiles.xml
/var/lib/dpkg/info/adduser.conffiles
/var/lib/dpkg/info/apt.conffiles
/var/lib/dpkg/info/base-files.conffiles
/var/lib/dpkg/info/base-files.list
/var/lib/dpkg/info/base-files.md5sums
/var/lib/dpkg/info/base-files.postinst
/var/lib/dpkg/info/bash-completion.conffiles
/var/lib/dpkg/info/bash.conffiles
/var/lib/dpkg/info/bsdmainutils.conffiles
/var/lib/dpkg/info/console-common.conffiles
/var/lib/dpkg/info/cron.conffiles
/var/lib/dpkg/info/dbus.conffiles
/var/lib/dpkg/info/debconf.conffiles
/var/lib/dpkg/info/dhcp3-client.conffiles
/var/lib/dpkg/info/dpkg.conffiles
/var/lib/dpkg/info/e2fsprogs.conffiles
/var/lib/dpkg/info/groff-base.conffiles
/var/lib/dpkg/info/grub-common.conffiles
/var/lib/dpkg/info/ifupdown.conffiles
/var/lib/dpkg/info/initramfs-tools.conffiles
/var/lib/dpkg/info/initscripts.conffiles
/var/lib/dpkg/info/insserv.conffiles
/var/lib/dpkg/info/iproute.conffiles
/var/lib/dpkg/info/kbd.conffiles
/var/lib/dpkg/info/keyboard-configuration.conffiles
/var/lib/dpkg/info/libbonobo2-common.conffiles
/var/lib/dpkg/info/libc-bin.conffiles
/var/lib/dpkg/info/libc6.conffiles
/var/lib/dpkg/info/libdevmapper1.02.conffiles
/var/lib/dpkg/info/libgtk1.2-common.conffiles
/var/lib/dpkg/info/libldap-2.4-2.conffiles
/var/lib/dpkg/info/libpam-modules.conffiles
/var/lib/dpkg/info/libpam-runtime.conffiles
/var/lib/dpkg/info/libsvga1.conffiles
/var/lib/dpkg/info/locales.conffiles
/var/lib/dpkg/info/login.conffiles
/var/lib/dpkg/info/logrotate.conffiles
/var/lib/dpkg/info/mc.conffiles
/var/lib/dpkg/info/memtest86+.conffiles
/var/lib/dpkg/info/menu.conffiles
/var/lib/dpkg/info/mepis-gfxboot.conffiles
/var/lib/dpkg/info/mlocate.conffiles
/var/lib/dpkg/info/module-init-tools.conffiles
/var/lib/dpkg/info/nano.conffiles
/var/lib/dpkg/info/ncurses-base.conffiles
/var/lib/dpkg/info/netbase.conffiles
/var/lib/dpkg/info/passwd.conffiles
/var/lib/dpkg/info/pcmciautils.conffiles
/var/lib/dpkg/info/procps.conffiles
/var/lib/dpkg/info/screen.conffiles
/var/lib/dpkg/info/sudo.conffiles
/var/lib/dpkg/info/tar.conffiles
/var/lib/dpkg/info/udev.conffiles
/var/lib/dpkg/info/util-linux.conffiles
/var/lib/dpkg/info/wget.conffiles
root@Biker:/home/harry#

Not sure what to remove as I run

Code:

Plug-ins (12)		
Details
Flash - Version: 10.3.183
Shockwave Flash 10.3 r183

in Iceweasel 7.0.1, Iceape 2.0.14, and Chromium 13.0.782.220. My Flash player does not crash my browsers on this Amrel rt786 ex Laptop with these specs.

Code:

@Biker:~$ inxi -F
System:    Host: Biker Kernel: 2.6.38-7.dmz.1-liquorix-686 i686 (32 bit) 
           Desktop LXDE (Openbox 3.4.11.2) Distro: antiX-core-686-a1 20 June 2010
Machine:   System: Intel (portable) product: Montara Family of Chipsets
           Mobo: Phoenix model: RT786EX version: 41118 Bios: Phoenix version: MGM-ALL1.86C.1009.D.0604271130 date: 04/27/06
CPU:       Single core Intel Pentium M (-UP-) cache: 2048 KB flags: (sse sse2) clocked at 598.142 MHz 
Graphics:  Card: Intel 82852/855GM Integrated Graphics Device X.Org: 1.11.1 driver: intel Resolution: 1024x768@60.0hz 
           GLX Renderer: Mesa DRI Intel 852GM/855GM x86/MMX/SSE2 GLX Version: 1.3 Mesa 7.11
Audio:     Card: Intel 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller driver: Intel ICH Sound: ALSA ver: 1.0.23
Network:   Card-1: Realtek RTL-8139/8139C/8139C+ driver: 8139too 
           IF: eth1 state: down speed: 10 Mbps duplex: half mac: <filtered>
           Card-2: Atheros Atheros AR5001X+ Wireless Network Adapter driver: ath5k 
           IF: wlan0 state: up mac: <filtered>
Drives:    HDD Total Size: 30.0GB (28.0% used) 1: /dev/sda IC25N030ATCS04 30.0GB 
Partition: ID: / size: 17G used: 4.2G (26%) fs: ext3 ID: swap-1 size: 0.58GB used: 0.00GB (0%) fs: swap 
Sensors:   System Temperatures: cpu: 37.0C mobo: N/A 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 103 Uptime: 3:33 Memory: 309.2/492.4MB Client: Shell inxi: 1.7.24 
@Biker:~$ free
             total       used       free     shared    buffers     cached
Mem:        504204     488332      15872          0       3108     169040
-/+ buffers/cache:     316184     188020
Swap:       562268          0     562268

They say the Adobe KozGo fonts are the culprit for flash causing browsers to crash (on MacOS). Bring that up in the Mint forums. Maybe someone there knows where to find the KozGo font file that needs deleting. Hopefully I pointed you in the right direction for your own google search. This is the best I can do for you fxaddict.

Edit: You might try also disabling hardware acceleration in flash player. Google on how to do it if you don't know how.

Happy trails and Good Luck, Rok

***MikeTbob*** · 10-22-2011

Which video card do you have? Is the driver installed?

***elija*** · 10-22-2011

Good find Roky. A quick glance through Synaptic on LMDE didn't show any obvious candidates. Another suggestion I found is to disable the screen saver as that can cause problems with Flash videos

**fxaddict** · 10-22-2011

so did some looking in my AntiX core install Laptop

Code:

# apt-cache policy locate
locate:
  Installed: (none)
  Candidate: 4.4.2-1+b1
  Version table:
     4.4.2-1+b1 0
        500 ftp://ftp.ca.debian.org/debian/ testing/main i386 Packages
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
root@Biker# apt-get install locate
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libswscale0 libavutil50 libx264-114 libgraphite3 libglew1.5 libwebkit-1.0-2
  xulrunner-5.0 esound-common libnotify1 libavformat52 libao-common libesd0
  libpython2.6 libimobiledevice1 libao4 libaudiofile0 libmozjs5d libnl1
  libavcodec52 libwebkit-1.0-common
Use 'apt-get autoremove' to remove them.
The following NEW packages will be installed:
  locate
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 151 kB of archives.
After this operation, 332 kB of additional disk space will be used.
Get:1 ftp://ftp.ca.debian.org/debian/ testing/main locate i386 4.4.2-1+b1 [151 kB]
Fetched 151 kB in 9s (15.9 kB/s)
Selecting previously unselected package locate.
(Reading database ... 91043 files and directories currently installed.)
Unpacking locate (from .../locate_4.4.2-1+b1_i386.deb) ...
Processing triggers for man-db ...
Setting up locate (4.4.2-1+b1) ...
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
N: Ignoring file 'jitsi.list.save' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
root@Biker# locate  KozGo*.ttf files
/lib/libnss_files-2.11.1.so
/lib/libnss_files.so.2
/usr/lib/os-probes/init/10filesystems
/usr/share/base-files
/usr/share/base-files/dot.bashrc
/usr/share/base-files/dot.profile
/usr/share/base-files/info.dir
/usr/share/base-files/motd
/usr/share/base-files/motd.md5sums
/usr/share/base-files/nsswitch.conf
/usr/share/base-files/profile
/usr/share/mime/all/allfiles.xml
/var/lib/dpkg/info/adduser.conffiles
/var/lib/dpkg/info/apt.conffiles
/var/lib/dpkg/info/base-files.conffiles
/var/lib/dpkg/info/base-files.list
/var/lib/dpkg/info/base-files.md5sums
/var/lib/dpkg/info/base-files.postinst
/var/lib/dpkg/info/bash-completion.conffiles
/var/lib/dpkg/info/bash.conffiles
/var/lib/dpkg/info/bsdmainutils.conffiles
/var/lib/dpkg/info/console-common.conffiles
/var/lib/dpkg/info/cron.conffiles
/var/lib/dpkg/info/dbus.conffiles
/var/lib/dpkg/info/debconf.conffiles
/var/lib/dpkg/info/dhcp3-client.conffiles
/var/lib/dpkg/info/dpkg.conffiles
/var/lib/dpkg/info/e2fsprogs.conffiles
/var/lib/dpkg/info/groff-base.conffiles
/var/lib/dpkg/info/grub-common.conffiles
/var/lib/dpkg/info/ifupdown.conffiles
/var/lib/dpkg/info/initramfs-tools.conffiles
/var/lib/dpkg/info/initscripts.conffiles
/var/lib/dpkg/info/insserv.conffiles
/var/lib/dpkg/info/iproute.conffiles
/var/lib/dpkg/info/kbd.conffiles
/var/lib/dpkg/info/keyboard-configuration.conffiles
/var/lib/dpkg/info/libbonobo2-common.conffiles
/var/lib/dpkg/info/libc-bin.conffiles
/var/lib/dpkg/info/libc6.conffiles
/var/lib/dpkg/info/libdevmapper1.02.conffiles
/var/lib/dpkg/info/libgtk1.2-common.conffiles
/var/lib/dpkg/info/libldap-2.4-2.conffiles
/var/lib/dpkg/info/libpam-modules.conffiles
/var/lib/dpkg/info/libpam-runtime.conffiles
/var/lib/dpkg/info/libsvga1.conffiles
/var/lib/dpkg/info/locales.conffiles
/var/lib/dpkg/info/login.conffiles
/var/lib/dpkg/info/logrotate.conffiles
/var/lib/dpkg/info/mc.conffiles
/var/lib/dpkg/info/memtest86+.conffiles
/var/lib/dpkg/info/menu.conffiles
/var/lib/dpkg/info/mepis-gfxboot.conffiles
/var/lib/dpkg/info/mlocate.conffiles
/var/lib/dpkg/info/module-init-tools.conffiles
/var/lib/dpkg/info/nano.conffiles
/var/lib/dpkg/info/ncurses-base.conffiles
/var/lib/dpkg/info/netbase.conffiles
/var/lib/dpkg/info/passwd.conffiles
/var/lib/dpkg/info/pcmciautils.conffiles
/var/lib/dpkg/info/procps.conffiles
/var/lib/dpkg/info/screen.conffiles
/var/lib/dpkg/info/sudo.conffiles
/var/lib/dpkg/info/tar.conffiles
/var/lib/dpkg/info/udev.conffiles
/var/lib/dpkg/info/util-linux.conffiles
/var/lib/dpkg/info/wget.conffiles
root@Biker:/home/harry#

Not sure what to remove as I run

Code:

Plug-ins (12)		
Details
Flash - Version: 10.3.183
Shockwave Flash 10.3 r183

in Iceweasel 7.0.1, Iceape 2.0.14, and Chromium 13.0.782.220. My Flash player does not crash my browsers on this Amrel rt786 ex Laptop with these specs.

Code:

@Biker:~$ inxi -F
System:    Host: Biker Kernel: 2.6.38-7.dmz.1-liquorix-686 i686 (32 bit) 
           Desktop LXDE (Openbox 3.4.11.2) Distro: antiX-core-686-a1 20 June 2010
Machine:   System: Intel (portable) product: Montara Family of Chipsets
           Mobo: Phoenix model: RT786EX version: 41118 Bios: Phoenix version: MGM-ALL1.86C.1009.D.0604271130 date: 04/27/06
CPU:       Single core Intel Pentium M (-UP-) cache: 2048 KB flags: (sse sse2) clocked at 598.142 MHz 
Graphics:  Card: Intel 82852/855GM Integrated Graphics Device X.Org: 1.11.1 driver: intel Resolution: 1024x768@60.0hz 
           GLX Renderer: Mesa DRI Intel 852GM/855GM x86/MMX/SSE2 GLX Version: 1.3 Mesa 7.11
Audio:     Card: Intel 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller driver: Intel ICH Sound: ALSA ver: 1.0.23
Network:   Card-1: Realtek RTL-8139/8139C/8139C+ driver: 8139too 
           IF: eth1 state: down speed: 10 Mbps duplex: half mac: <filtered>
           Card-2: Atheros Atheros AR5001X+ Wireless Network Adapter driver: ath5k 
           IF: wlan0 state: up mac: <filtered>
Drives:    HDD Total Size: 30.0GB (28.0% used) 1: /dev/sda IC25N030ATCS04 30.0GB 
Partition: ID: / size: 17G used: 4.2G (26%) fs: ext3 ID: swap-1 size: 0.58GB used: 0.00GB (0%) fs: swap 
Sensors:   System Temperatures: cpu: 37.0C mobo: N/A 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 103 Uptime: 3:33 Memory: 309.2/492.4MB Client: Shell inxi: 1.7.24 
@Biker:~$ free
             total       used       free     shared    buffers     cached
Mem:        504204     488332      15872          0       3108     169040
-/+ buffers/cache:     316184     188020
Swap:       562268          0     562268

They say the Adobe KozGo fonts are the culprit for flash causing browsers to crash (on MacOS). Bring that up in the Mint forums. Maybe someone there knows where to find the KozGo font file that needs deleting. Hopefully I pointed you in the right direction for your own google search. This is the best I can do for you fxaddict.

Edit: You might try also disabling hardware acceleration in flash player. Google on how to do it if you don't know how.

Happy trails and Good Luck, Rok[/QUOTE]

Thanks a ton Rok, first I have heard of this. I will be looking into it deeper.

Mike

**fxaddict** · 10-22-2011

Originally Posted by MikeTbob

Which video card do you have? Is the driver installed?

I have an Nvidea GEforce 8500 with the recommended driver from "additional drivers" in Mint. So as far as I know I have the correct driver installed.
unless there is a way to use the driver from the installation disk that I am not aware of.

Thanks for your reply.
Mike

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