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  1. #1

    Trying to install HP WebJetdirect on laptop


    I have a HP 3200 Laser rpinter on a HP 175x Jetdirect/USB module. I downloaded the software from HP but when I try to install it the program tells me "You do not have root or adminstrative privledges". I am logged in as a single user. Can I assign Admin rights to me user?

  2. #2
    the best thing to do is to open a termnal up and su enter your root password then run the installation program

  3. #3
    Thanks for the quick reply Mark, but when I open a termnal and enter SU I do not get a password request.

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  5. #4
    what do you get? did you type it in lower case?

  6. #5
    I did it in lower case and get the # sign. When I first installed it I had not entered any passwords for myself

  7. #6
    If you have a # that means that you are root try and run the installation program again

  8. #7
    I tried that several times and still no-go. Is there a problem because I have it in my document folder?

  9. #8

    here's the message I get each time I try.

    4/23/2004 12:45
    Using OS locale.
    Checking system requirements;The operating system either RedHat or SuSE Linux.
    Please note that only the latest versions are known to be supported.
    Success
    User has insufficient rights to continue install.
    You must have administrator or root privileges to install.
    The installation completed successfully.
    You do not have sufficient permissions on this system to install HP Web Jetadmin.

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