cannot open hotmail, kmess and other sites with authentication certificate

[tevang]

Hi everybody!

Hope this is the right forum for this question. I always had a problem with connecting to some sites like hotmail and msn -which I think is the reason why kmess cannot also connect to its server. Some other sites that require authentication, like my university's email account, cannot be accessed. It's not Firefox's fault since it works perfectly in my Windows partition. I encountered the same problem even when used openSUSE10.2 , the download bar stacks at a particular point. I also don't think the cause is the internet connection because all the previously mentioned sites worked for some intervals, like a week or so, and then stopped again. If I were using Windows I would check the Firewall and internet security settings, but in KUbuntu7.10 things are much different.
If anybody had the same problem in the past please send some advice.

cheers,
Thomas

[RobinVossen]

Hotmail uses HTTPS and MSN uses SSL.
So, well do you have SSL Librarys installed?

(OpenSSL I guess)

Cheers,
Robin

[tevang]

No, this is not the cause, everything is installed.

[RobinVossen]

Well what are the exact error msgs then?
what do you get when do execute "openssl --version"?
Can you ping the msn server?

[tevang]

Well as I said in my first message the download bar at the bottom right stops at a particular point when firefox is trying to connect to login.live.com.

My version is:
OpenSSL 0.9.8e 23 Feb 2007

I tried to ping the following addresses for hotmail (don't know which is the right one):

$ping login.live.com
PING login.live.com.nsatc.net (65.54.179.203) 56(84) bytes of data.

--- login.live.com.nsatc.net ping statistics ---
41 packets transmitted, 0 received, 100% packet loss, time 40082ms

$ping 127.0.0.1
PING 127.0.0.1 (127.0.0.1) 56(84) bytes of data.
64 bytes from 127.0.0.1: icmp_seq=1 ttl=64 time=0.051 ms
64 bytes from 127.0.0.1: icmp_seq=2 ttl=64 time=0.048 ms
64 bytes from 127.0.0.1: icmp_seq=3 ttl=64 time=0.049 ms
64 bytes from 127.0.0.1: icmp_seq=4 ttl=64 time=0.051 ms
64 bytes from 127.0.0.1: icmp_seq=5 ttl=64 time=0.048 ms
64 bytes from 127.0.0.1: icmp_seq=6 ttl=64 time=0.046 ms
64 bytes from 127.0.0.1: icmp_seq=7 ttl=64 time=0.042 ms
64 bytes from 127.0.0.1: icmp_seq=8 ttl=64 time=0.034 ms
64 bytes from 127.0.0.1: icmp_seq=9 ttl=64 time=0.048 ms
64 bytes from 127.0.0.1: icmp_seq=10 ttl=64 time=0.044 ms
64 bytes from 127.0.0.1: icmp_seq=11 ttl=64 time=0.039 ms
64 bytes from 127.0.0.1: icmp_seq=12 ttl=64 time=0.048 ms
64 bytes from 127.0.0.1: icmp_seq=13 ttl=64 time=0.046 ms
64 bytes from 127.0.0.1: icmp_seq=14 ttl=64 time=0.037 ms
64 bytes from 127.0.0.1: icmp_seq=15 ttl=64 time=0.050 ms
64 bytes from 127.0.0.1: icmp_seq=16 ttl=64 time=0.050 ms
64 bytes from 127.0.0.1: icmp_seq=17 ttl=64 time=0.049 ms
64 bytes from 127.0.0.1: icmp_seq=18 ttl=64 time=0.042 ms
64 bytes from 127.0.0.1: icmp_seq=19 ttl=64 time=0.046 ms

--- 127.0.0.1 ping statistics ---
19 packets transmitted, 19 received, 0% packet loss, time 18050ms
rtt min/avg/max/mdev = 0.034/0.045/0.051/0.009 ms


Have a look at this too:
cannot open hotmail, kmess and other sites with authentication certificate - LinuxQuestions.org

[RobinVossen]

$ping login.live.com
PING login.live.com.nsatc.net (65.54.179.203) 56(84) bytes of data.
--- login.live.com.nsatc.net ping statistics ---
41 packets transmitted, 0 received, 100% packet loss, time 40082ms

You dont have a Connection to there network

$ping 127.0.0.1
PING 127.0.0.1 (127.0.0.1) 56(84) bytes of data.
64 bytes from 127.0.0.1: icmp_seq=1 ttl=64 time=0.051 ms

You are pinging your own Computer -.-'
Do:
ping google.com
ping linuxforums.org
ping wikipedia.org

[tevang]

thomas@thomas-laptop:~$ ping google.com
PING google.com (72.14.207.99) 56(84) bytes of data.

--- google.com ping statistics ---
19 packets transmitted, 0 received, 100% packet loss, time 18010ms

thomas@thomas-laptop:~$ ping linuxforums.org
PING linuxforums.org (67.15.52.42) 56(84) bytes of data.

--- linuxforums.org ping statistics ---
21 packets transmitted, 0 received, 100% packet loss, time 20011ms


thomas@thomas-laptop:~$ ping wikipedia.org
PING wikipedia.org (66.230.200.100) 56(84) bytes of data.

--- wikipedia.org ping statistics ---
33 packets transmitted, 0 received, 100% packet loss, time 32010ms

[RobinVossen]

You dont have network on that box mate.
Umm, check your ifconfig and you /etc/resolv.conf


Does this PC have a Wire or Wireless Connection to the internet?

[tevang]

thomas@thomas-laptop:/sbin$ ./ifconfig
eth0 Link encap:Ethernet HWaddr 00:02:3F:6A:A6:32
inet addr:172.16.9.87 Bcast:172.16.11.255 Mask:255.255.252.0
inet6 addr: fe80::202:3fff:fe6a:a632/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:161661 errors:0 dropped:0 overruns:0 frame:0
TX packets:71240 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:128952008 (122.9 MB) TX bytes:7743119 (7.3 MB)
Interrupt:10 Base address:0xe000

eth1 Link encap:Ethernet HWaddr 00:0C:F1:0A:11:A7
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:5 Base address:0x4000 Memory:90000000-90000fff

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:6 errors:0 dropped:0 overruns:0 frame:0
TX packets:6 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:448 (448.0 b) TX bytes:448 (448.0 b)


The contents of resolv.conf are:
search sns.york.ac.uk
nameserver 144.32.128.228
nameserver 144.32.129.66

I am connected to the internet by an ethernet cable, which links my conputer to the university's network.
Did you check the link I 've send in a previous message, I've sent the same query to LinuxQuestions and some of your questions are already answered there (like my internet connection and the resolv.conf file). So it might be useful to have a look at:
cannot open hotmail, kmess and other sites with authentication certificate - LinuxQuestions.org

Thanks for the help,
Thomas

[RobinVossen]

resolv.conf is your DNS and well yea that might be indeed the problem after seeing your ifconfig