Problem with modem on Mandrake 10.1

[orshwo]

Hello everyone..

I've just started using linux recently, so I'm a complete newbie. I have been trying to install a 3Com 56k modem on the mandrake 10.1 OS without success. I have tried kppp and minicom, but both don't seem to do the trick. I was thinking of detecting the modem first with wvdial, but somehow I can't run this from the terminal window.

Can anyone please help? Thanks so much in advance.

[Stefann]

Run HardDrake
App_Menu>System>Configuration>Configure your computer \
And open it from the Control Center.
Then make sure Mandrake shows the right device, if not, change the driver, and if it isn't listed, you may have to download one. Hope this helps.

[orshwo]

Thank you so much for your help. I have tried HardDrake but it doesn't seem to detect any serial port devices (this 3com US Robotics modem 56k faxmodem is connected via serial port).
I was told that linux supports a large variety of modems so drivers should not be a problem. Where may I find a list of the supported external modems?

Thank you once again.

[Stefann]

Mandrake has a comprehensive list of supported hardware on their site, also make sure you are using the correct com port, the M$ DOS or Windows equilavent of
COM1: is /dev/ttys0
COM2: is /dev/ttys1
and so on...
make sure that you are using the correct block device file. And make sure that your modem is on the site.

[orshwo]

Thank you for your reply.

I have checked the list of supported hardware, and the status of this particular modem is unknown. The COM port I am using is correct, so that shouldn't be the cause.

I would like to know what you mean by using the correct block device file. An elaboration would be greatly appreciated!