OK i get a VPS with CentOS release 5.2 (Final)
i just did a backup to restored from the original fresh install
(where i can log before to root dir and used the shell command)

now i can get to virtuozzo and browse the entire server and edit any thing
but no way that let my log to the root dir using putty and use the shell command.

i can create web user from plesk control but with the
limitation of not root access.

that would be easy to contact support (from the host company) but there is not support on the plan that
i bought (just 6.99)

my question is how can i overcome this problem

any help would be really appreciated

best regards