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Hi, I'm installing RHEL 5 to a brand new Dell Latitude E6500. The installation completed successfully. However, when I configure the IP address, I got the following error: "3c501 device ...
  1. #1
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    Ethernet card not recognized by Redhat Enterprise Linux 5

    Hi,
    I'm installing RHEL 5 to a brand new
    Dell Latitude E6500. The installation
    completed successfully. However, when
    I configure the IP address, I got the
    following error:

    "3c501 device eth0 does not seem to be present"

    I could not activate nor start up network service.

    Please help.

    Thanks,
    Lam

  2. #2
    Linux Guru
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    Nov 2007
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    You're not going to get "out of the box" support for *laptop* hardware from an OS built for *ENTERPRISE* use. (There are not too many laptops running in racks in Datacenters.)

    Step 1: Visit Dell's site and find out what NIC is in an E6500. It's likely an Intel 825XX Gigabit NIC.

    Step 2: Visit Intel's support site, download the driver, and following the README instructions.

    Intel 825XX Linux Driver

  3. #3
    Linux Guru waterhead's Avatar
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    The best way to find the network device as Linux "sees" it, is to use the lspci command. To pick out only the network devices, try this.
    Code:
    /sbin/lspci -nn | grep Network
    Then you can look for a driver for that device. It is best to Google the device ID, the eight digit number surrounded by brackets [xxxx:xxxx].
    Paul

    Please do not send Private Messages to me with requests for help. I will not reply.

  4. #4
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    Thanks all for the inputs. I followed HROAdmin26's advice
    to check Dell's & Inte's websites and was able to
    download the correct driver for the Ethernet card.
    The OS recognized the Ethernet card now and my
    network is in operation.

    Thanks for the helps.
    Lam

  5. #5
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    which driver

    Can you help , I have the same prob ? any driver link ?

  6. #6
    Linux Guru waterhead's Avatar
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    Hi, and welcome to Linux Forums.

    It is against forum rules to tack your help request to someone else's thread.

    Please read the post that I linked to below. It will explain how to find the information that we need to diagnose your problem. Then start a new thread, and post that information in that thread.

    Wireless Setup - Start Here
    Paul

    Please do not send Private Messages to me with requests for help. I will not reply.

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