Unable to install Symantec antivirus in red hat linux Enterprise 5 Server

[abhi082941]

Error Message:
rpmdb: PANIC: fatal region error detected; run recovery
error: db4 error(-30977) from dbenv->open: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 - (-30977)
error: cannot open Packages database in /var/lib/rpm
(PLEASE NOTE I AM NEW USER FOR LINUX, IF ANY ONE HELP ME GREATELY APPRETICATED)

Symantec AntiVirus for Linux 1.0.3 supports the following distributions:

Red Hat Enterprise Linux 3 initial release, kernel 2.4.21-4.EL
Red Hat Enterprise Linux 3 with Update 4 and Security Advisory RHSA-2004:698 applied, kernel 2.4.21-27.0.1.EL
Red Hat Enterprise Linux 3 with Update 5 and Security Advisory RHSA-2005:472 applied, kernel 2.4.21-32.0.1.EL

Red Hat Enterprise Linux 4 initial release, kernel 2.6.9-5.EL
Red Hat Enterprise Linux 4 with Update 1, kernel 2.6.9-11.EL
Red Hat Enterprise Linux 4 with Update 2, kernel 2.6.9-22.EL
Red Hat Enterprise Linux 4 with Update 3, kernel 2.6.9-34.EL
Red Hat Enterprise Linux 4 with Update 4, kernel 2.6.9-42.EL
Red Hat Enterprise Linux 4 with Update 5, kernel 2.6.9-55.EL

System Configuration:
Linux redhat.com 2.6.18-8.el5PAE #1 SMP Fri Jan 26 14:28:43 EST 2007 i686 i686 i386 GNU/Linux

[coopstah13]

You have your answer right there in that output, you are not running a supported distribution. There might be a way to install while ignoring prerequisites, but there may also be a newer version that supports RHEL5. Why do you really need antivirus? I have been running linux for years without it, never had a problem, even on networks with windows machines.

[abhi082941]

whenever I tried to install any application getting following error messages
Component: Software Manager
Summary: TBf4e8d30c config.py:657:_getsysver:TypeError: rpmdb open failed

Traceback (most recent call last):
File "/usr/sbin/system-config-packages", line 453, in ?
main()
File "/usr/sbin/system-config-packages", line 446, in main
pm = PackageManager(options.config)
File "/usr/sbin/system-config-packages", line 60, in __init__
GraphicalYumBase.__init__(self, False, config)
File "/usr/lib/python2.4/site-packages/pirut/__init__.py", line 122, in __init__
plugin_types=(yum.plugins.TYPE_CORE,))
File "/usr/lib/python2.4/site-packages/yum/__init__.py", line 125, in doConfigSetup
self.conf = config.readMainConfig(startupconf)
File "/usr/lib/python2.4/site-packages/yum/config.py", line 598, in readMainConfig
yumvars['releasever'] = _getsysver(startupconf.installroot, startupconf.distroverpkg)
File "/usr/lib/python2.4/site-packages/yum/config.py", line 657, in _getsysver
idx = ts.dbMatch('provides', distroverpkg)
TypeError: rpmdb open failed

Local variables in innermost frame:
installroot: /
ts: <rpmUtils.transaction.TransactionWrapper instance at 0x9768d6c>
distroverpkg: redhat-release
please help me to install officeorg

[coopstah13]

Since you have RHEL, you should have paid support. You should be taking advantage of this .

If you are using RHEL and are not registered AKA not getting support/updates then I suggest you move to CentOS.

[abhi082941]

I cant use Centos, Fedora or some other becuase I planning to get certificaiton in RHEL

So please help me to resolve this problem

[abhi082941]

Unable to import red hat key
[root@redhat ~]# rpm --import /etc/pki/rpm-gpg/RPM-GPG-KEY-redhat-release
rpmdb: PANIC: fatal region error detected; run recovery
error: db4 error(-30977) from dbenv->open: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 - (-30977)
error: cannot open Packages database in /var/lib/rpm
error: /etc/pki/rpm-gpg/RPM-GPG-KEY-redhat-release: import failed.

[coopstah13]

Your installation seems to be messed up. I would suggest you verify md5sum of the iso you downloaded and also verify md5sum of the cd you burn.

[abhi082941]

thanks for your suggestion, let me try this and
I will update you the result once I finish this test

[abhi082941]

#rm -rf /var/lib/rpm/__db*
#rpm -vv --rebuilddb

Yum and all application is working properly,
now issue has been resolved by the above mentioned commands thank you

[boardjnky4]

Yep, sounds like something went bad with your RPM Database...

The answer was in the output all along.

"Fatal error, run database recovery"