Update is not working

[Yaroslavsk]

Will be thankful for any help, because e-mail support could not solve my problem.

My subscription to RHEL 5.4 updates has expired long time ago. Recently I finally managed to pay for it. I've got my number and key, so everything is ok.

I started my package updater, but it says no packages to update. Althought, when I enter RHN to manage my system, there are a lot of updates.

I tried manual method, by selecting all the updates on RHN and clicking apply. Then I entered 'rhn_check', but it says loaded rhnplugin and that's all. No action at all.

I tried to delete system an RHN, then register it back - nothing!

So, I can't update my system, any help will be greatly appreciated. Thanks!

[MikeTbob]

Hello and Welcome.
I think your best bet is to contact the nice folks at RHN and see what they say about your account. MAybe it hasnt been re-activated yet.

[Rubberman]

I'm not sure, but I think that 5.4 is no longer under LTS (Long-Term-Support). You need to update to at least 5.5 or later. I think that 5.8 has just been released. Moving from 5.4 to 5.7 or 5.8 should not be a major risk with respect to incompatibilities with your existing software. Moving to 6.x might be a more serious situation though.

[Mudgen]

I'm not sure, but I think that 5.4 is no longer under LTS (Long-Term-Support). You need to update to at least 5.5 or later. I think that 5.8 has just been released. Moving from 5.4 to 5.7 or 5.8 should not be a major risk with respect to incompatibilities with your existing software. Moving to 6.x might be a more serious situation though.

I don't see separate channels for 5.4, 5.7, or 5.8, just "Red Hat Enterprise Linux Server 5". In my experience, you'll move from update release to update release as you perform updates. I don't know how to square that with what the lifecycle page says about EUS for 5.4. I'm not familiar with LTS as a support category or lifecycle phase; it doesn't turn up on the RH Customer Portal. I could use further education on that, as I'm the unofficial Red Hat issues guru for my organization.

I'd definitely open a ticket if I were OP. It's not clear from this whether the system is correctly registered, subscribed correctly, and actually checking in with RHN.

[Yaroslavsk]

Thanks everyone, it seems there is no way, but to get in touch not only with customer support, but with technical support now.

Regarding updates for LTS, when I login to RHN, I can see a lot of updates for my system, I even can click apply them and confirm, but that's all.

Anyway, thank you!