mail problem major

[Secret Agent]

I have a domain on the server that has at least 20 "default address" setup.

Default Address (in mail area) says:

Default Address Maintenance
All unrouted mail will be sent to:

There is only the main account user1@the domain.com setup, but about 20 default addresses in the "default address" area. Client says that any email such as anything@thedomain.com should be forwarded to the main account user1@thedomain.com (because it is setup in the default address area). So, if someone sends an email to whatever1@thedomain.com (even though that whatever1 email does not exist) it should forward to the default address user1@thedomain.com (what he considers default address woks like a "catch all"). Is this true? He says it worked all along until last night (been a customer for a few months).

Some examples of the default address (what he says works as catch all accounts) are:

user2@domain2.com (not on server) should forward to user2@thdomain.com
user3@domain2.com (not on server) should forward to user3@thedomain.com

Now, keep in mind the only account created is user1@thedomain.com.

What I did:
/scripts/exim4 -latest
/scripts/buildeximconf
/scripts/updatenow
/scripts/restartsrv_exim

Cpanel 9.9.9R-14.
Fedora Core 2

Please help

[Secret Agent]

Someone please help...

/etc/valiases/thedomain.com shows...

email1@domain.net: user1@domain.net
email2@domain.net: |/home/user1/fwd.sh email2@domain2.net
email3@domain.net: |/home/user1/fwd.sh email3@domain2.net
email4@domain.net: |/home/user1/fwd.sh email4@yahoo.com
email5@domain.net: |/home/user1/fwd.sh email5@domain2.net
email6@domain.net: |/home/user1/fwd.sh email6@domain2.net
email7@domain.net: |/home/user1/fwd.sh email7@yahoo.com
*: user1

Note: email# = email account

/var/log/exim_mainlog shows at least 30 completed (did not notice any incompletes). I checked the time I was speaking to him and the ones regarding that were not working do show as completed.

Also, he checked hi spam folder, nothing there (I checked also in webmail as he did webmail also).

[Secret Agent]

I was able to duplicate this error myself, on the same server of course.
I set a default address to send to a legitimate account and then did a test email send to cc@mydomain.com (account does not exist). Looks like there is a problem in cpanel itself.

Your message cannot be delivered to the following recipients:

Recipient address: cc@mydomain.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550-"The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
Remote system: dns;mydomain.com (TCP|167.206.5.72|28964|xx.x.166.223|25) (server.mydomain.com ESMTP Exim 4.43 #1 Thu, 16 Dec 2004 20:02:53 -0500 )