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Can someone help me understand the RedHat support process. If I have an "bug" in software (any software) that needs to be fixed, does RedHat have actuall developers on staff ...
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- 12-21-2004 #1
- Join Date
- Dec 2004
RedHat Support Process
- 12-21-2004 #2
you would use bugzilla to report the bug. The bug is, after filtering, passed onto the software maintainer. They would probably ask for more information. The bug would then be fixed by them. Different software is maintained by different people and groups. A few of them are actually paid.
For more info do a google search on bugzilla.
Use Suse 10.1 and occasionally play with Kubuntu
Also have Windows 98SE and BeOS