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I have installed hylafax on Ubuntu Server 8.04 with an external USRobotics modem. Everything is going fine. I use it almost as a fax2mail gateway. The fax is behind a ...
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  1. #1
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    Hylafax wih multiple lines and only one modem


    I have installed hylafax on Ubuntu Server 8.04 with an external USRobotics modem.
    Everything is going fine.
    I use it almost as a fax2mail gateway.
    The fax is behind a PBX.
    The fax server receive every fax destinated to the internal fax N.1 (internal number 201)

    I would like to make this.
    I have other internal fax machines connected to the PBX.
    Fax n.2 for sales department (internal number 202)
    Fax n.3 for technical department (internal number 203)

    Using the PBX control panel I can route all incoming fax for Fax n.2 and n.3 directly to Fax n.1
    So I could use these fax machines as "out-only" machines.
    Faxes originally intended for Fax N.1 should be mailed to "info at intranet com"
    Faxes originally intended for Fax N.2 should be mailed to "sales at iintranet com"
    Faxes originally intended for Fax N.3 should be mailed to "technical at iintranet com"

    The problem is that I don't know how to tell hylafax that a particular fax was originally assigned to Fax n.1, n.2 or n.3.

    I can't do that checking "callerID" because there are customers that can send us faxes regarding one departement or another.
    I can't do that using multiple modems cause i have not enough ports. Moreover I would like to use other fax machines. Up to 7 fax machine at the moment.
    There is a way to tell to Hylafax that a fax was initially intended for fax n.1, 2 or 3?
    If it is possible, there is anyone that can help me?

  2. #2
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    Location
    Montreal
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    Hello ;

    What PBX engine are you running behind HylaFax?
    Asterisk 1.4 ?
    Is the HylaFax running on the same server as the PBX engine ?
    Does each fax have a dedicated DID, or is it one DID with many faxes assigned to it ?




    Mohammed Al-Mehdar
    Systems and Telecom Engineer

  3. #3
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    Jan 2010
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    2
    I use a NEC Divo Aspire.
    Hylafax is running on a separate server.
    Each fax has a dedicated Analog Port. (i can connect to it BCA terminal as well as Analog Fax - I use almost only Ricoh Fax 1120L).
    Fax N.1 has an unique internal number (for example 123 - Complete number would be +39 (0) 30 222 123 ) naturally reachable from external fax.
    Fax N.2 has an unique internal number (for example 124 - Complete number would be +39 (0) 30 222 124 ) naturally reachable from external fax.
    And so on for other fax machines.
    Of course there is only one 123 internal. So there is only one 123 internal number and so on..

    I don't know what is DID...
    Can you explain me what it stands for?
    Thank you..

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