installing OTRS

[vkv]

Thanks For the help,

I Figured out another ticketing system called osticket and it is working fine

A lot of thanks for the help

[linuxfan27]

Thats ok no worries, yeh osticket is good i have used it before. Im glad you found something that worked properly

[hairball]

Another thing to check, for those that didn't give up on OTRS.

The /etc/httpd/conf.d/otrs.conf file, there are two lines that need commented out, otherwise you will only be able to access the installation from the server itself.

# Deny from all
# Allow from 127.0.0.1

These lines are in the <Location /otrs> section

Otherwise, I've been fighting these permissions issues for a couple hours. Won't. Give. Up.

Edit:

The solution to my setup was ensuring that SELinux was disabled:

vim /etc/selinux/config

and set SELINUX=disabled

Save, restart system (or reload SELinux, but idk how)