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  1. #1

    Change Management Software

    We have multiple administrators within our small organization and we need to be able to document the changes that they have made when working on a server. For simplicity sake, it would be nice to have an online site that can look at things by server, date, etc.

    What would be the best solution to this problem? Is there an industry standard for this sort of thing?

  2. #2
    Itil describes best practices and guidelines for change management

    --edit: eek, its prolly worth mentioning the following software is windows based

    first i'd look at Spice works

    next, Service desk plus

    or make a home brew access db
    Last edited by techstress; 10-11-2010 at 04:42 PM.

  3. #3
    Just Joined! Prioria's Avatar
    Join Date
    Sep 2010
    Gainesville, FL
    Agreed. Spice Works is what my company uses to document server management. Create a "Management Documentation" ticket and comments will generate by user in dated entries. Not to mention the other excellent management options available with Spice Works.

    Otherwise I might look into a Media Wiki or something where admins could log in and document their changes. This would be easier to backup and manage for possible migrations in the future.

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