How do I communicate with support people at Dynadot?

[cousinlucky]

No I did not do anything to etc/hosts!!

[cousinlucky]

Dynadot's latest email says to use the terminal command to clear the cache of my computer. Is there a command to clear the cache, gentlemen?

[jayd512]

Are they talking about the DNS cache?
If so, then this should be what you're looking for:

sudo /etc/init.d/dns-clean start

[cousinlucky]

Thanks, JD but that did not change anything. Maybe I have a creepy Gremlin living in my computer trying to give me a stroke!!

[jayd512]

You run Ubuntu 8.04, right?
Try this one:

sudo /etc/init.d/networking restart

[cousinlucky]

cousinlucky@cousinlucky-desktop:~$ sudo /etc/init.d/networking restart
*Reconfiguringnetworkinterfaces... * Stopping the Firestarter firewall...
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
...done.
* Starting the Firestarter firewall...
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
...fail!
run-parts: /etc/network/if-down.d/50firestarter exited with return code 2
ppp0: ERROR while getting interface flags: No such device
* Stopping the Firestarter firewall...
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
...done.
* Starting the Firestarter firewall...
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
ppp0: error fetching interface information: Device not found
...fail!
run-parts: /etc/network/if-up.d/50firestarter exited with return code 2
[ OK ]
cousinlucky@cousinlucky-desktop:~$ * Stopping NTP server ntpd
...done.

[jayd512]

Honestly, after reading around a bit, I don't think Ubuntu 8.04 caches DNS by default.
So there really shouldn't be a need to clear anything. Simply restarting your internet connection should be all that's needed.

[elija]

I can verify that they are working from the UK as well. It may be that your ISP has an aggressive proxy or dns caching policy which is holding on to the old ip addresses.

What happens when you run the command

traceroute www.seriouscousins.com

[cousinlucky]

I was instructed to add traceroot from the package manager. After installation I got this:
cousinlucky@cousinlucky-desktop:~$ traceroute Paynal Homepage
Paynal Homepage Name or service not known
Cannot handle "host" cmdline arg `Paynal Homepage' on position 1 (argc 1)
cousinlucky@cousinlucky-desktop:~$

Paynal Homepage appears in the terminal log instead of paynal homepage and I can not change it back.

[elija]

It looks like you put the http:// bit in the route. You don't need that as it uses a different protocol. So just put

traceroute www.seriouscousins.com

You should see something like

$ traceroute www.seriouscousins.com
traceroute to www.seriouscousins.com (204.236.239.5), 30 hops max, 60 byte packets
 1  192.168.0.1 (192.168.0.1)  0.872 ms  1.727 ms  2.090 ms
 2  losubs.subs.dsl1.kp-leeds.zen.net.uk (62.3.85.17)  75.684 ms  76.486 ms  78.448 ms
 3  ae0-112.cr1.kp-leeds.zen.net.uk (62.3.85.177)  79.514 ms  83.030 ms  83.511 ms
 4  ge-3-0-0-0.cr2.wh-man.zen.net.uk (62.3.80.57)  88.200 ms  90.383 ms  93.055 ms
 5  xe-1-1-0.man11.ip4.tinet.net (77.67.66.101)  94.371 ms  96.219 ms  98.224 ms
 6  xe-11-1-0.was10.ip4.tinet.net (89.149.184.37)  186.223 ms xe-2-3-0.was10.ip4.tinet.net (89.149.183.1)  194.466 ms  195.744 ms
 7  77.67.108.34 (77.67.108.34)  189.496 ms  136.086 ms  240.582 ms
 8  72.21.220.65 (72.21.220.65)  242.135 ms 72.21.220.67 (72.21.220.67)  229.923 ms 72.21.220.71 (72.21.220.71)  238.829 ms
 9  72.21.222.155 (72.21.222.155)  241.022 ms 72.21.222.149 (72.21.222.149)  250.578 ms  236.509 ms
10  216.182.224.51 (216.182.224.51)  243.002 ms 216.182.224.83 (216.182.224.83)  253.223 ms 216.182.224.91 (216.182.224.91)  246.560 ms
11  * * *
12  216.182.232.127 (216.182.232.127)  257.284 ms *  265.371 ms
13  * * 216.182.232.125 (216.182.232.125)  200.790 ms
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