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Hi Has anyone seen this error using squirllmail: Occurs when trying to delete mail. ERROR: Could not complete request. Query: COPY 1:41 "mail/Trash" Reason Given: COPY failed: Indeterminate mailbox format: ...
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  1. #1
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    Squrill Mail cant trash anything!


    Hi
    Has anyone seen this error using squirllmail: Occurs when trying to delete mail.

    ERROR: Could not complete request.
    Query: COPY 1:41 "mail/Trash"
    Reason Given: COPY failed: Indeterminate mailbox format: mail/Trash

    Basically i can't delete anything, hosting account has a gig and use 350mg. Not a size issue like some are saying.

    Just trying to find some answrs, can anyone point me in the right direction?

    Mikal

  2. #2
    Super Moderator Roxoff's Avatar
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    I'm not saying I know for certain what this problem is, but here's a couple of things to check:

    - permissions on the trash mailbox where the deleted mail will be copied to - make sure that whatever user squirrelmail is running as (possibly 'apache'?) has read and write access to it. Even if the file appears to have the right permissions, check the permissions on the directory it sits in, these can prevent access too if they're not set correctly. If it cant read the file, it might complain that it cant work out what format its in.

    - make sure the trash file (mail/Trash) is not corrupt. If it doesn't exist, you might have to create it in a certain format (this is unlikely though, check the squirrelmail docs for this). If the file is corrupt, you might just need to zero its length, or even delete it altogether.
    Linux user #126863 - see http://linuxcounter.net/

  3. #3
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    Exclamation corrupted

    I think im going to delete the users mailbox all together and recreate it see if that remedys the issue of no trash option.

    I think it may be corrupted just as you suggested, no one else on the server or even that vpn account has the problem.

    Not sure if this email.. it being the admins email will be somthing else. So im going to change the admins email- trash the admins email box - and recreate it.

    Spoken like a true newbe hoster right.

    Hey thanks for confirming at least the corruption part. If it works ill post it.

    thanks again,

    Mikal

  4. #4
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    All mail folders should be owned by the user..

    drwx------ 2 username username 36864 Apr 12 11:56 cur
    drwx------ 6 username username 4096 Jan 4 13:35 .drafts
    drwx------ 2 username username 36864 Apr 12 11:57 new
    drwx------ 2 username username 4096 Aug 28 2003 sent
    drwx------ 6 username username 4096 Jan 26 2004 .sent
    drwx------ 2 username username 4096 Sep 22 2003 Sent
    drwx------ 6 username username 4096 Jan 4 13:34 .sent-mail
    drwx------ 6 username username 4096 Oct 3 2003 .spam
    drwx------ 6 username username 4096 Jan 9 2004 .test
    drwx------ 2 username username 4096 Apr 12 11:57 tmp
    drwx------ 6 username username 4096 Jan 21 2004 .trash
    drwx------ 6 username username 4096 Jan 21 2004 .Trash
    This is from my Postfix Mailserver using Mail directories. ( /Maildir ) .
    if you are using mbox format it may be different.

    Mailserver is running
    Postfix, CourierImap, Sqwebmail,
    far...out

  5. #5
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    so your saying...

    ...it really doesnt matter its the admins mailbox. Meaning they use (or set up with) this email to manage there vpn account.

    It also happens to be the email address that the owner uses on an everday bases.

    Sorry if the response is childish... not very good at this at the moment.

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