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Hi there, I recently purchased a VPS to host some of my websites. The host configured the VPS for me, and all was going great for about a week. However, ...
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  1. #1
    Just Joined!
    Join Date
    May 2006
    Posts
    3

    mail server problems?


    Hi there,

    I recently purchased a VPS to host some of my websites. The host configured the VPS for me, and all was going great for about a week. However, in the last 24 hours, mail has stopped working. When I send an email from an external email address to one of my email addresses setup on the VPS, I get this message:
    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    recipient-email-address@internal-domain.com

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 550-Verification failed for <sender-email-address@external-domain.com>
    550-unrouteable mail domain "external-domain.com"
    550 Sender verify failed

    ----- Original message -----

    Received: by 10.70.68.2 with SMTP id q2mr23032wxa;
    Fri, 26 May 2006 19:13:49 -0700 (PDT)
    Received: by 10.70.57.2 with HTTP; Fri, 26 May 2006 19:13:49 -0700 (PDT)
    Message-ID: <63d98d010605261913w2095f47ctd0f89bdb1a43e995@mail .external-domain.com>
    Date: Sat, 27 May 2006 12:13:49 +1000
    From: "Name of sender" <sender-email-address@external-domain.com>
    To: "Name of recipient" <recipient-email-address@internal-domain.com>
    Subject: test
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_Part_137_14517455.1148696029633"

    ------=_Part_137_14517455.1148696029633
    Content-Type: text/plain; charset=ISO-8859-1; format=flowed
    Content-Transfer-Encoding: 7bit
    Content-Disposition: inline

    test

    ------=_Part_137_14517455.1148696029633
    Content-Type: text/html; charset=ISO-8859-1
    Content-Transfer-Encoding: 7bit

    ----- Message truncated -----
    Of course I've changed the email addresses, but you can see the messgae I get.

    I've tried restarting exim, and the pop3 service, but still have this problem. When I check the service status within cpanel, everything is showing as running fine.

    Can somebody help? I have users calling me every 5 seconds complaining about not getting/be able to send mail.

    Thanks,
    Tim.

  2. #2
    Just Joined!
    Join Date
    May 2006
    Posts
    3
    Anyone got any ideas?

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