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Thread: RT INstallation

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  1. #1

    RT INstallation

    Dear all

    I have installed RT on RHEL4 installation is done but I am not able to get the web insterface. It is giving me the below mentioned error. Can anyone please help me on this.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

  2. #2
    see more information on the error from

    this file must have information on why the error is occuring !

  3. #3

    System Error

    Thanks for your reply

    I have cleared the previous issues but now I am getting the below error which says system error. I am able to restart all the service properly. Please Help

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    error: mkdir /opt/rt3/var/mason_data/obj: Permission denied at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Compiler/ line 102
    197: # whether they should generate a full stack trace (confess() and cluck())
    198: # or simply report the caller's package (croak() and carp()), respectively.
    199: # confess() and croak() die, carp() and cluck() warn.
    201: sub croak { die shortmess @_ }
    202: sub confess { die longmess @_ }
    203: sub carp { warn shortmess @_ }
    204: sub cluck { warn longmess @_ }
    code stack: /usr/lib/perl5/5.8.5/
    raw error
    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!

  4. $spacer_open

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