No internet connection

[mwm1998]

I was watching video on Mozilla Browser. Everything froze. Closed everything and rebooted.

I can see net manager connecting to my wired or wireless network.

I can see the lights flashing (wired activity & internet lamps) on my DSL gateway.

Nothing connects to internet. Tried Kmail, Mozilla, Konquerer.

It just disappeared.

Side question: I've been having a lot of different problems. Is SuSe 11.1 really stable?

[SnagaDuath]

please post the output of the following commands for help with network problems:

#ifconfig
#route -n

also make sure that your /etc/resolv.conf file contains the following line:

nameserver xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is your default gateway IP.

[mwm1998]

ifconfig
eth0 Link encap:Ethernet HWaddr 00:A01:37:0B:2A
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:20 Base address:0x8000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:74 errors:0 dropped:0 overruns:0 frame:0
TX packets:74 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:4892 (4.7 Kb) TX bytes:4892 (4.7 Kb)

wlan0 Link encap:Ethernet HWaddr 00:16:E3:03:CA:5D
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

wmaster0 Link encap:UNSPEC HWaddr 00-16-E3-03-CA-5D-00-00-00-00-00-00-00-00-00-00
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)


route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
127.0.0.0 0.0.0.0 255.0.0.0 U 0 0 0 lo


/etc/resolv.conf file autogenerated by netconfig!
#
# Before you change this file manually, consider to define the
# static DNS configuration using the following variables in the
# /etc/sysconfig/network/config file:
# NETCONFIG_DNS_STATIC_SEARCHLIST
# NETCONFIG_DNS_STATIC_SERVERS
# NETCONFIG_DNS_FORWARDER
# or disable DNS configuration updates via netconfig by setting:
# NETCONFIG_DNS_POLICY=''
#
Hope this helps. This is difficult. Have to boot SuSe, muddle around, find what you asking and not be sure that I did it right. Copy to thumb drive; then back to windows and to here. Thanks offering to help. I sure would like to get this solved.
Michael

[SnagaDuath]

OK, it looks like none of your network interfaces are configured... I'm going to assume you're using a wired connection and give you the steps to configure your wired interface:

(if you want to use the wireless device, simply swap the devices in the first two commands to shut down the wired interface and configure the wireless interface.)

1) First lets shut down the wireless interface with the following command

#ifdown wlan0

2) now configure your wired interface with the correct IP

#ifconfig eth0 x.x.x.x

(x.x.x.x is your PC's IP)

3) then set the default gateway to be your router

#route add default gw x.x.x.x

(x.x.x.x is your router's IP)

4) To test the setup try pinging your router. If it works continue with the next step to set up your nameserver.

5) To set up the nameserver add the following line to the /etc/resolv.conf file

nameserver xxx.xxx.xxx.xxx

(xxx.xxx.xxx.xxx is your default gateway as in step 3)
make sure there's not a # in front of this line.

6) ping google.com to test your internet connection.

Good luck!

[mwm1998]

There are a lot of things I don't know how to do. I don't know my DHL modem/router IP address. I've read that it is 0.0.0.0 and I've read that it changes with each connection and I know there is an admin IP address of 192.168.1.1.

Can I ask another question which may help to a greater degree. I haven't used SuSe very long. I know where my documents are located and can back them up. Can you tell me how to back up my Knotack data. I can export my calendar and contacts to a file but I don't know how to save my distribution lists and folders.

I think maybe the easiest thing would be to reinstall SuSe 11.1. My internet has worked. I don't know what happened.

I do appreciate your help

Michael

[SnagaDuath]

Your router's admin IP is the one you want to use on your local network. So 192.168.1.1 should be your default gateway. The one that changes every time you connect is your internet IP that you get from your service provider. You don't have to worry about that.
Your IP address can be any address starting with 192.168.1 that is not already in use by another PC on the network.

If you can use IP 192.168.1.2 for your own PC, configure your network card with the following commands:

#ifconfig eth0 192.168.1.2
#route add default gw 192.168.1.1

now you can ping your router with

#ping 192.168.1.1

Let me know what happens

-------------------------------

As for backing up your files, I'm not sure what you need to back up and how exactly as I've never done it. Maybe someone else can help you with that.

I don't think it's worth reinstalling linux because of a network issue though. You should be able to fix it.

[mwm1998]

Ok I did that and the wired connection is working. What do I do to get the wireless working?

Thanks for hanging in there with me.
Michael

[waterhead]

With Suse you can use YaST to configure both the wired and wireless cards. go through the tabs, and make sure that using NetworkManager is checked.

Edit: I gave detailed instructions on how to do this in this post:
http://www.linuxforums.org/forum/wir...tml#post683067

In SuSE you will then need to configure the card using YaST. Try this:

Open YaST from main menu:
Computer -->YaST
Network Devices-->Network Settings

On the "Global options" tab, make sure that this is selected:
User Controlled with NetworkManager

Now click the "Overview" tab. Click on the wireless device, in the list, to highlight it. Then click the "Edit" button at the bottom. On the "Hardware" tab, click on the "Select Module Name" dropdown box. If the ndiswrapper module is loaded, it should be an option.

In the "Address" tab, select --> Dynamic Address: DHCP
from the dropdown box. Save the configuration and maybe reboot. Make sure that the ndiswrapper is loading at boot using the lsmod command, and the wireless should work.

Select the driver module that your wireless uses. It won't be ndiswrapper unless you installed ndiswrapper. You only need to use ndiswrapper in rare cases.

[mwm1998]

I give up

I rebooted and could not connect to internet

did it ifconfig
and route

Now I cant even ping

The Icon that show internet connection seems to show that I am connected but i am not.

I'm either going to reload SuSe or try another distro.

I've been diligently trying to use linux for the last 3 months. No telling how many hours I've invested/wasted.

Windows may be slow, unstable and clunky at times, but at least I can do the things I need to do. I'm very frustrated at this point.

If someone would recommend another KDE distro to try, I will be thankful.

Thanks for all your help.
Michael

[SnagaDuath]

You might want to give Kubuntu (ubuntu with KDE) a try. We all had to go through the months/years of struggling to get linux to do exactly what we want. It is frustrating, and yes windows is easier, but don't give up on linux altogether. You won't be dissapointed!