Suse install on a SATA hard dive

[littlewenwen]

Dear All

I have a Dell XPS 410 desktop and I want to install Suse 10.1 on it. I boot from the CD-rom, and it did go into the Suse interface. However, the option for me is always " Boot from hard drive", I try to use mouse or keyboard to move to other options, however, the mouse and keyboard all seem frozen, there is no response.

I tried the installation with another older computer , every thing looks fine.

So I am afraid the problem is from the computer(Dell XPS 410). The XPS410 is using a SATA hard drive. Some people have problem installing Windows XP on a SATA hard drive because Windows XP won't recognize the SATA HD ( The XPS410 came in with Vista installed). Could the SATA HD be the problem?

[techieMoe]

No, more than likely this has nothing to do with your SATA harddrive. I've successfully installed SuSE (and many other distributions) on my SATA harddrives with no problems.

Your issue is with being able to use your keyboard to select options during the install, correct? Try enabling "legacy device support" in your BIOS. Sometimes the keyboard and mouse aren't available until the OS itself starts to load, and this option can fix that.

To enter your BIOS, reboot your computer and as soon as you see something on the monitor, hit DELETE or F8 (I forget which one Dell's use) and you should see a BIOS configuration screen.

[littlewenwen]

Thank you. The "legacy device support" is already set to "On".

Do I need any raid drivers?

[techieMoe]

Thank you. The "legacy device support" is already set to "On".

Do I need any raid drivers?

Do you have your harddrive set up in a RAID configuration? Serial ATA drives are not automatically set up this way.

[littlewenwen]

thank you.

I am afraid not. Do I need to? Can you show me how to do it?

[techieMoe]

thank you.

I am afraid not. Do I need to? Can you show me how to do it?

Perhaps I should rephrase that. If your harddrives are not in a RAID configuration that's a good thing. Linux seems to have issues with certain brands of RAID controllers.

What type of keyboard do you have? Is it PS/2 or USB?

[devils casper]

did you try setting off Legacy Device Support in BIOS?

[littlewenwen]

the keyboard and mouse are USB. And I believe they are set ON.


The strange thing is: I also tried install Redhat 5 Enterprise. As the the default option for me is "Install Redhat", so I just hit "Enter" and every thing went fine.

For some personal reason, i want to install Suse. But it just doesn't work for me

[techieMoe]

the keyboard and mouse are USB. And I believe they are set ON.

For some personal reason, i want to install Suse. But it just doesn't work for me

Does SuSE work when you plug in a PS/2 keyboard?

[littlewenwen]

It seems that there is no PS/2 interface on this computer (the PS/2 interface for keyboard should be cayan in colr, right? I couldn't one on the XPS410)