ADSL Router Connection to Ubuntu

[Brian W]

Hi, I'm totally new to Linux/Ubuntu and am having problems getting it to see my ADSL Router (e-Tech). The router is currently set at ppoa and works very well with my other desktop via cable and to my wife's laptop via wireless. Both are on WinXP Pro. Ubuntu detects the network card but not the network. Can anyone advise please.

[b2bwild]

have you tried pinging the router?

[Brian W]

Hi, I'm totally new to Linux/Ubuntu and am having problems getting it to see my ADSL Router (e-Tech). The router is currently set at ppoa and works very well with my other desktop via cable and to my wife's laptop via wireless. Both are on WinXP Pro. Ubuntu detects the network card but not the network. Can anyone advise please.

Hi b2bwild, Thanks for the suggestion. I have tried ping and I get the response "Network is unreachable".
To validate the command I tried the same ping from my WinXP Pro PC and got a reply.
I think the problem is with the setup but I cannot find any references to pppoa for Ubuntu, only pppoe. Does anyone know if the settings are the same?

[b2bwild]

make sure that ubuntu is in network, see if the network device is inactive,
because whatever you use pppoe or pppoa you must be able to ping it.
execute command # ifconfig
check if there is IPv4 IpAddress..

[Brian W]

using ifconfig the IPv4 is not shown. However, if I look in Devices>Network Tools it is shown and reports an IP of 127.0.0.1
I am now thinking I must do some setups. Advice most welcome as I do not get all the screens shown on the Ubuntu setup document.
Thanks for the help so far.

[Brian W]

Problem solved. It was a defective network cable (and it was a new one!), how embarassing!!. Lesson learnt - check all the connections and change cables first!!
B2bWild, thanks for your help, at least I learned a few troubleshooting commands along the way.