Kubuntu sound issues

[Quailwoods]

I've found lots of info about this, and have downloaded everything conceiveable (and some not), but I keep running into this:


* Right-click on the speaker icon in the toolbar and select "Open Volume Control".
* From the pull-down at the top, select "Audigy 2 ZS [SB0353] (Alsa Mixer)".
* Select the "Switches" tab.
* Check the "Audigy Analog/Digital Output Jack" checkbox.

The problem is right clicking MY icon doesn't show any of these things. It shows Kmix, Mute, select master channel, and Quit. Period. I have a Dimension E520 that lost its sound 2 years ago when it did an automatic download of a Vista upgrade package. That converted me to Linux, and I just upgraded to Kubuntu 9.04, and it's still silent.

Would adding emoticons help?

[mr805newbie]

What happens if you try booting into the live cd? Can you access those options?

[Quailwoods]

I could try that, but I don't think the problem is with Kubuntu. The directions to the switches tab, etc, are for Ubuntu, I think, and I was wondering how to make those changes in Kubunu. Also, any diagnostics that might help?

[reed9]

I believe kmix has the options you're looking for.
Chapter*2.*Working with KMix

Under system settings, there is also a selection for sound settings where you can choose your device.

Please post the output of

cat /proc/asound/version
cat /proc/asound/cards
lspci -v

There is a pretty thorough troubleshooting/info gathering script you can run here too.

[Quailwoods]

Thanks Reed. I'll tackle this tonight.

[Quailwoods]

Reed:
Here are the printouts you asked for. Sorry for the delay. I'm having trouble doing anything with Kmix.


alt@desktop:~$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.18rc3.
walt@desktop:~$ cat /proc/asound/cards
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xdfddc000 irq 16
1 [CA0106 ]: CA0106 - CA0106
Audigy SE [SB0570] at 0xdce0 irq 18
walt@desktop:~$ lspci -v
00:00.0 Host bridge: Intel Corporation 82P965/G965 Memory Controller Hub (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp

00:01.0 PCI bridge: Intel Corporation 82P965/G965 PCI Express Root Port (rev 02)
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Memory behind bridge: dfc00000-dfcfffff
Capabilities: <access denied>
Kernel driver in use: pcieport-driver
Kernel modules: shpchp

00:02.0 VGA compatible controller: Intel Corporation 82G965 Integrated Graphics Controller (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, fast devsel, latency 0, IRQ 2299
Memory at dfe00000 (32-bit, non-prefetchable) [size=1M]
Memory at c0000000 (64-bit, prefetchable) [size=256M]
I/O ports at ec98 [size=8]
Capabilities: <access denied>
Kernel modules: intelfb

00:02.1 Display controller: Intel Corporation 82G965 Integrated Graphics Controller (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, fast devsel, latency 0
Memory at dff00000 (32-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>

00:19.0 Ethernet controller: Intel Corporation 82562V 10/100 Network Connection (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, fast devsel, latency 0, IRQ 2300
Memory at dfde0000 (32-bit, non-prefetchable) [size=128K]
Memory at dfddb000 (32-bit, non-prefetchable) [size=4K]
I/O ports at ecc0 [size=32]
Capabilities: <access denied>
Kernel driver in use: e1000e
Kernel modules: e1000e

00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at ff20 [size=32]
Kernel driver in use: uhci_hcd

00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at ff00 [size=32]
Kernel driver in use: uhci_hcd

00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02) (prog-if 20)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 22
Memory at dfddac00 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, fast devsel, latency 0, IRQ 16
Memory at dfddc000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: dfb00000-dfbfffff
Capabilities: <access denied>
Kernel driver in use: pcieport-driver
Kernel modules: shpchp

00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 23
I/O ports at ff80 [size=32]
Kernel driver in use: uhci_hcd

00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 17
I/O ports at ff60 [size=32]
Kernel driver in use: uhci_hcd

00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at ff40 [size=32]
Kernel driver in use: uhci_hcd

00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02) (prog-if 20)
Subsystem: Dell Device 01dd
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at ff980800 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev f2) (prog-if 01)
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
I/O behind bridge: 0000d000-0000dfff
Memory behind bridge: dfa00000-dfafffff
Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation 82801HH (ICH8DH) LPC Interface Controller (rev 02)
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel modules: iTCO_wdt

00:1f.2 RAID bus controller: Intel Corporation 82801 SATA RAID Controller (rev 02)
Subsystem: Dell Device 01dd
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 2301
I/O ports at fe00 [size=8]
I/O ports at fe10 [size=4]
I/O ports at fe20 [size=8]
I/O ports at fe30 [size=4]
I/O ports at fec0 [size=32]
Memory at ff970000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci

00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
Subsystem: Dell Device 01dd
Flags: medium devsel, IRQ 10
Memory at dfddab00 (32-bit, non-prefetchable) [size=256]
I/O ports at ece0 [size=32]
Kernel modules: i2c-i801

03:02.0 Multimedia audio controller: Creative Labs CA0106 Soundblaster
Subsystem: Creative Labs Device 100a
Flags: bus master, medium devsel, latency 64, IRQ 18
I/O ports at dce0 [size=32]
Capabilities: <access denied>
Kernel driver in use: CA0106
Kernel modules: snd-ca0106

03:03.0 Communication controller: Conexant Systems, Inc. HSF 56k Data/Fax Modem
Subsystem: Conexant Systems, Inc. Device 200f
Flags: bus master, medium devsel, latency 64, IRQ 5
Memory at dfaf0000 (32-bit, non-prefetchable) [size=64K]
I/O ports at dcd8 [size=8]
Capabilities: <access denied>

[reed9]

First thing to try is upgrading ALSA.

Upgrade Alsa (1.0.21) on Ubuntu Jaunty 9.04 | To a free world

[Quailwoods]

OK, Reed, I tried upgrading alsa, but ran into "couldn't find the package linux-headers-uname -r". Found other references to uname, but not -r. I'm presuming this is why I still have the old Alsa. Any suggestions? Somebody else relpied to Staphanes website with the same prob, but I didn't see a response.

[reed9]

"couldn't find the package linux-headers-uname -r"

If you tried to install it as you just wrote it here, you have it wrong. uname -r is a command that outputs your current kernel version. You need to enter it exactly as in the guide so it should be

sudo apt-get install linux-headers-`uname -r`

Note those are back ticks surrounding uname -r.


EDIT: You could also type uname -r into the terminal and use the output in place of `uname -r` in the above command.

[Quailwoods]

Duh. There's copy and paste and here I am trying to key 50 lines of code in correctly. So I think I got it right, it says I've got the right version. . .now what happens? I can't find ALSA anywhere in system, utilities or application. Should it be? Two other things: after I got it loaded, it said "warning-mixer channels for the ALSA driver are muted by default." where would I go to un-mute them? Also, after running sudo alsa conf, I got this: Usage: /sbin/alsa {unload|reload|force-unload|force-reload|suspend|resume} Is that good or bad?

Thanks for your patience.