Help!

[Cent.]

So I am a Windows user but dont know alot about the program. I had a friend that had ubuntu and I liked it alot. So my problem is I loaded ubuntu on my computer and everything looks like it loading right.... But when I get to the desktop I get about 5 min or so and everything works fine then my computer just stops no mouse nor keyboard. The keyboard is a zboard and the mouse is a logitech mouse. But the computer almost acts like it freezes up so my questions is what should I do? I checked for a disc error nothing... and then I checked to see if my USB is working and turned on and it is.... so I am really not sure what next... I know very little about the program .


Thanks

Cent.

[DaGoomba]

Need more info. What kind of computer is it? What version of Ubuntu did you install? What happens before it freezes? Error messages?

The brand of mouse and keyboard doesn't matter, it should still work irregardless.

[Cent.]

Computer is home built computer. The version is 9.0.4 I get no Error message when it goes to the actual windows.

the computer has in it...
Motherboard :Abit
CPU: dual AMD 2.0Gz
Memory:4gz ram
Graphic card. ATI 512mb


What happens is when I load the OS to the computer and everthing looks like its fine. When I go to the linux window screen I get about 5min of using the mouse and keyboard and then the computer freezes.

Also the mouse is...lx3 logitech. After that didnt work I used the old fashsion mouse that didnt use the USB... but I got the same thing after I restarted the computer..... So I am pretty much out of ideas of what I am doing wrong.

[reed9]

It's likely a graphics driver issue. That behavior is sadly common with 9.04 and Intel graphics cards. I haven't heard of it in relation to ATI cards so much. Can we get the exact chipset of the card?

If you can get to it before the freeze, open a terminal and type

lspci -v

, then post the output.

Also, it's possible the issue is fixed in the soon to be released Ubuntu 9.10. You might try installing that. It may still be a little buggy, being a beta release, but I've been running the KDE version for the past week or so, and haven't run across any troubles yet.

[reed9]

If it is the graphics card, using the vesa driver will probably fix the issue for now. It's a generic video driver, so it doesn't utilize the full capabilities of the card, you wouldn't be able to run any special effects for example.

Try passing the option xforcevesa to the boot line.

Here is a guide for boot options.

[Cent.]

For the graphic card i just went through my stuff its not a 512mb ATI its ATI radeon x400hm. pci-e 256mb

[reed9]

Can you still give us the output of lspci -v

That will give more information on the card and the driver in use.

Did you install the the proprietary driver via the Hardware Driver Manager?

[Cent.]

Since I am more of a window user could you tell me how to find out about the lspci -v? I tried using Freespire and did did the same thing.... so Its somthing in my hardware thens not reading.... the program right I am guessing..... But I hope you guys know how to fix this or go about it.

[reed9]

Freespire is an old and dead project. Don't bother with it.

To run lspci, just open a terminal - in Ubuntu under Applications->Accessories->Terminal, then type it in. You'll get a bunch of output you can copy and paste, or you can pipe it to a text file, which is sometimes easier to manager

lspci -v > lspci.txt

then look in your home directory for the file.

[Cent.]

To type this into the terminal would that be in DOS or actually that windows program itself if its the actual windows program I cant. Because i dont have enough time to get to the applications the program freezes up.....