Almost perfect update to 9.10 except the sound

[HaNgoc]

Ok after many troubles with an update, I did a clean install if 9. 10 64-bit and it seems to work really well.

First thing I did, was install the restricted codec and Tweak. using tweak I added Chromium and VLC.

Then I right-click the speaker icon and un-muted the system. I then opened the Sound preference and in the hardware menu and disabled the Internal Audio and the R700 Audio Device. The Sound Blaster Live Value card is the only one highlighted..the Setting is "Analog Surround 5.0 Output".

But still no sound!! When I did a fresh install of 9.04 the sound was automatically installed and I got the start up drum sound but nothing now. Kinda frustrating considering everything else seems to work fine compared to others..even feels a little better than 9.04 but the sound thing is not cool.

Here is the terminal output for aplay -l:

**** List of PLAYBACK Hardware Devices ****
card 0: Live [Dell Sound Blaster Live!], device 0: emu10k1x [EMU10K1X Front]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Live [Dell Sound Blaster Live!], device 1: emu10k1x [EMU10K1X Rear]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Live [Dell Sound Blaster Live!], device 2: emu10k1x [EMU10K1X Center/LFE]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Intel [HDA Intel], device 0: ALC889A Analog [ALC889A Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Intel [HDA Intel], device 1: ALC889A Digital [ALC889A Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: HDMI [HDA ATI HDMI], device 3: ATI HDMI [ATI HDMI]
Subdevices: 1/1
Subdevice #0: subdevice #0

Thanks for any help available, hoping to solve this one and enjoy the new update.

[D-cat]

As I just told someone else, I'd run through the mixer settings and switches in alsamixer first and see if something doesn't miraculously work. You might also try setting up VLC or whatever to output to an specific device (like ALSA hw0,0) instead of the default PulseAudio device... whatever it thinks it is.

[HaNgoc]

Hello D-cat, sorry I forgot to mention I did open the alsa mixer and everything is open.

Any post for trouble shooting what audio is default pulse or alsa?

Thank you

[D-cat]

If pulse is present, it is default (it inserts an ALSA plugin to make sure if it). Audio is still played out of ALSA, but it's reouted through Pulse first, giving it control over what you hear. Pulse wasn't ready before when they released it as part of Ubuntu, but it should be good now (I've followed several major bug fixes), so I'm not inclined to think that's the problem now, but it of course could be.

Could you show me the output of

lspci -nnk | grep -ia2 audio

and I'll look up if that card has a known problem and fix.

[HaNgoc]

Hello D Cat,

Just to update. I do have audio when I play a Video in VLC or Movie Player.

One issue I do have a 'buzz/hiss' when I try to play a game (YO FRANKIE is the worse) with a 'crackle" coming from the speakers.

I do get the drums on start up now.

Here is the requested output:

yanek@yanek-desktop:~$ lspci -nnk | grep -ia2 audio
00:1a.7 USB Controller [0c03]: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2 [8086:3a3c]
	Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller [8086:3a3e]
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel
--
	Kernel driver in use: fglrx_pci
	Kernel modules: fglrx, radeon
01:00.1 Audio device [0403]: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] [1002:aa38]
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel
--
	Kernel driver in use: r8169
	Kernel modules: r8169
06:00.0 Multimedia audio controller [0401]: Creative Labs [SB Live! Value] EMU10k1X [1102:0006]
	Kernel driver in use: EMU10K1X
	Kernel modules: snd-emu10k1x
yanek@yanek-desktop:~$

Thanks again for any assistance. I must say the new upgrade has been really good the whole system feels better and quicker.

One new 'quirk' is my screen goes black, like hibernate after about 30 minutes thought I can confirm both the screensaver is disabled and all options in the power management is turned off? Any suggestions for that one?

Thank you

[D-cat]

One new 'quirk' is my screen goes black, like hibernate after about 30 minutes thought I can confirm both the screensaver is disabled and all options in the power management is turned off? Any suggestions for that one?

Start the kernel with acpi=off option. If you're still running the original grub (I don't think it gets replaced on upgrades), you can try it with on the bootup screen; highlighted the default entry, press e to edit, highlight the kernel line, press e again to edit that, and add the acpi=off to the end. Press Enter, then b to boot.

The change affects that boot only. If it works, we can edit the menu.lst to make the change permanent.

[HaNgoc]

Hello D cat,

I am going to need a walk through for what you suggest as I have never done that ( I am a noobie) and also if it makes a difference I did a clean install of 9.10 not an upgrade.

Thank you again

[D-cat]

Clean installs get Grub2 now (or so I've read). It works mostly the same but there are a few differences. Question, when the computer first boots, do you get a menu asking which kernel or option you want to boot in to?

[HaNgoc]

No I dont get any options just boots to the desktop like normal.

Tweak is showing my kernel as: Linux 2.6.31-14-generic

Desktop: GNOME 2.28.1 (Ubuntu 2009-10-23)

Platform: x86_64

CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz

Memory: 3.9 GB

[D-cat]

Yeah, you have Grub2 then. NBD, just a few things are different than what I'm used to (probably any of us).

While you're first booting (like, immediately after the POST beep), hold down the SHIFT key, it should cause the menu to appear. Then my above instructions should make sense.