[SOLVED] MP3 player not displayed

[ewg]

Just up-graded to 9.10 from 9.04. I used to plug my USB - Sansa Clip MP3 player in and it would immediately show on the desktop. Very easy to add songs. Now, in 9.10, it is not displayed. It does connect, and I can see it as a device in Rhythm Box player, where I can add songs. But it was much easier when shown on the desktop.

I have formatted the player and updated it's firmware but still no go. Any suggestions?

Thank you,

[coopstah13]

Is it showing up under Places?

[ewg]

Sorry, should have included that info. It does not show up under places or computer.

Thanks,

[jmadero]

...this is strange, might be a bug (or maybe a feature they implemented...not sure what the reasoning would be though)

[devils casper]

Plug-in Player and execute this in Terminal

tail -s 3 -f /var/log/messages

Post output here.

[ewg]

Thanks, here you go:

ewg@ubuntu:~$ tail -s 3 -f /var/log/messages
Nov 3 07:01:32 ubuntu kernel: [ 26.894863] RPC: Registered tcp transport module.
Nov 3 07:01:32 ubuntu kernel: [ 26.914306] Installing knfsd (copyright (C) 1996 okir@monad.swb.de).
Nov 3 07:01:32 ubuntu kernel: [ 27.074166] svc: failed to register lockdv1 RPC service (errno 97).
Nov 3 07:01:32 ubuntu kernel: [ 27.074843] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
Nov 3 07:01:32 ubuntu kernel: [ 27.074936] NFSD: starting 90-second grace period
Nov 3 07:02:39 ubuntu kernel: [ 95.336027] Clocksource tsc unstable (delta = -291326759 ns)
Nov 3 07:06:17 ubuntu kernel: [ 313.268049] usb 1-2: new high speed USB device using ehci_hcd and address 6
Nov 3 07:06:22 ubuntu kernel: [ 318.477053] usb 1-2: new high speed USB device using ehci_hcd and address 7
Nov 3 07:06:22 ubuntu kernel: [ 318.609989] usb 1-2: configuration #1 chosen from 1 choice
Nov 3 07:06:22 ubuntu kernel: [ 318.612455] scsi5 : SCSI emulation for USB Mass Storage devices
Nov 3 07:06:49 ubuntu kernel: [ 345.117036] usb 1-2: reset high speed USB device using ehci_hcd and address 7
Nov 3 07:06:49 ubuntu kernel: [ 345.432421] usb 1-2: reset high speed USB device using ehci_hcd and address 7
Nov 3 07:06:55 ubuntu kernel: [ 351.744045] usb 1-2: reset high speed USB device using ehci_hcd and address 7
Nov 3 07:06:56 ubuntu kernel: [ 352.057056] usb 1-2: reset high speed USB device using ehci_hcd and address 7
Nov 3 07:06:56 ubuntu kernel: [ 352.368043] usb 1-2: reset high speed USB device using ehci_hcd and address 7
Nov 3 07:06:56 ubuntu kernel: [ 352.570236] scsi 5:0:0:0: Device offlined - not ready after error recoveryNov 3 19:43:29 ubuntu kernel: [ 6761.558055] scsi 5:0:0:0: Device offlined - not ready after error recovery
Nov 3 20:00:58 ubuntu kernel: [ 7810.937230] ath5k phy0: unsupported jumbo

[ewg]

Just plugged digital camera into USB slot. No problem, showed on desktop immediately. Only problem is the mp3 player.

[bigtomrodney]

It is my understanding that this device has two modes on it. Check within the players own settings. I think it's MTP and UMS mode, but I might be mistaken. What you need to do is go into the settings and switch from the default mode to the other one which should allow it to be detected. Apologies for the vague description, I just remember this coming up here before.

[ewg]

It's an MTP device, no option to change. As MTP it is recognized by Rhytmbox. Never had any problem with previous Ubuntu releases. I'm not a Linux Guru but the code Devil's Casper asked me to share seems to indicate a bug.

[ewg]

Thanks BigTom,
I did investigate the MSC/MTP issue. Sansa Clip had come with 'Auto' defaulted. I set Clip to MTP and the player is recognized. If I set it to MSC it is recognized as a drive. I guess it's best to not use the Auto setting. There is lots of info available about using MTP vs MSC. Before 9.10 I had never had this issue come up.

Thanks again,