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Hi, I just bought a new laptop, a Gateway NV5813h, and tried installing ubuntu Karmic 64 with the install CD. As soon as I choose install on the boot menu, ...
  1. 11-06-2009 #1
    gatoboy
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    Unhappy Black screen on ubuntu jaunty AND karmic on gateway laptop

    Hi,
    I just bought a new laptop, a Gateway NV5813h, and tried installing ubuntu Karmic 64 with the install CD. As soon as I choose install on the boot menu, the screen shuts and restart with no image at all... all black.
    I tried the safe mode with the same result, also tried installing Jaunty.
    I plugged another screen on the laptop and could see everything correctly, successfully installing Karmic. But I cant have any image on my laptop's screen... can you help? Thanks!

    Gateway NV5813h
    Processor Intel Core 2 Duo Processor T6500
    Processor Speed 2.1GHz
    Memory 4GB DDR-2 SDRAM
    Graphics Chipset Mobile Intel GMA graphics 4500M
    Video Memory n/a
    Display 15.6" Widescreen LCD w/ Ultrabright
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  2. 11-06-2009 #2
    devils casper
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    Hi and Welcome !

    Plug-in another screen, boot up Ubuntu and execute this in Terminal
    Code:
    cd /etc/X11
sudo cp xorg.conf xorg.conf.bak
exit
    Press Alt+F2 at Desktop.

    Type this in Execute command box :
    Code:
    gksu gedit /etc/X11/xorg.conf
    xorg.conf file will open in Gedit with root privileges.

    Edit Monitor, Video Card and Screen sections. In case any of section is missing, create new.
    Code:
    Section "Device"
	Identifier	"Configured Video Device"
	Driver		"vesa"
EndSection

Section "Monitor"
	Identifier	"Generic Monitor"
	Option		"DPMS"
	HorizSync	30-71
	VertRefresh	50-160
EndSection

Section "Screen"
	Identifier	"Default Screen"
	Device		"Configured Video Device"
	Monitor		"Generic Monitor"
	DefaultDepth	24
	SubSection "Display"
		Depth		24
		Modes		"1280x1024" "1024x768" 
	EndSubSection
EndSection

Section "ServerLayout"
	Identifier	"Default Layout"
	Screen		"Default Screen"
	InputDevice	"Generic Keyboard"
EndSection
    Save file and shudown machine. Unplug other screen and power on.

    In case it doesn't work, post the contents of /etc/X11/xorg.conf.bak file here.
    It is amazing what you can accomplish if you do not care who gets the credit.
    New Users: Read This First
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  3. 11-06-2009 #3
    gatoboy
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    Thank you for the quick answer.

    I tried opening the xorg.conf file, but since I'm in karmic I dont have one. I created it and pasted the content you gave me and, after that, ubuntu would not display anything at all: only a terminal. I manually deleted the file and here I am again... any other idea?

    Just to specify: I cant see anything on my lcd, from the installation to the login screen, nothing. The screen is open(back-light) but no image...

    Thanks
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  4. 11-07-2009 #4
    gatoboy
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    ...?
    Any other idea? I've searched the forums for answers but I could not find anything similar... or that I could understand totally. I really need help, I really want to use ubuntu!
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  5. 11-07-2009 #5
    devils casper
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    Does Lappy screen display Terminal contents fine? Try "i180" driver instead of "vesa" in xorg.conf file.
    It is amazing what you can accomplish if you do not care who gets the credit.
    New Users: Read This First
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  6. 11-07-2009 #6
    gatoboy
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    I recreated the xorg.conf file, changed the driver but the graphical interface of ubuntu would not load again. Had to manually delete the file.

    No, even the console does not show on the lcd screen...
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  7. 11-08-2009 #7
    devils casper
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    In that case, it could be Hardware problem because Terminal ( Text mode ) work fine with all Graphics Card. I would suggest you to try LiveCD of any other distro. If nothing appear at Lappy screen, contact Hardware vendor.
    It is amazing what you can accomplish if you do not care who gets the credit.
    New Users: Read This First
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  8. 11-08-2009 #8
    Linux_Boy
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    Quote Originally Posted by devils casper View Post
    Hi and Welcome !

    Plug-in another screen, boot up Ubuntu and execute this in Terminal
    Code:
    cd /etc/X11
sudo cp xorg.conf xorg.conf.bak
exit
    Press Alt+F2 at Desktop.

    Type this in Execute command box :
    Code:
    gksu gedit /etc/X11/xorg.conf
    xorg.conf file will open in Gedit with root privileges.

    Edit Monitor, Video Card and Screen sections. In case any of section is missing, create new.
    Code:
    Section "Device"
	Identifier	"Configured Video Device"
	Driver		"vesa"
EndSection

Section "Monitor"
	Identifier	"Generic Monitor"
	Option		"DPMS"
	HorizSync	30-71
	VertRefresh	50-160
EndSection

Section "Screen"
	Identifier	"Default Screen"
	Device		"Configured Video Device"
	Monitor		"Generic Monitor"
	DefaultDepth	24
	SubSection "Display"
		Depth		24
		Modes		"1280x1024" "1024x768" 
	EndSubSection
EndSection

Section "ServerLayout"
	Identifier	"Default Layout"
	Screen		"Default Screen"
	InputDevice	"Generic Keyboard"
EndSection
    Save file and shudown machine. Unplug other screen and power on.

    In case it doesn't work, post the contents of /etc/X11/xorg.conf.bak file here.


    I've a small doubt here
    Section "Device"
    Identifier "Configured Video Device"
    Driver "intel" ### Should it be this instead of vesa
    EndSection
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  9. 11-08-2009 #9
    devils casper
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    "vesa" is a generic driver and work fine with almost all cards. Whenever native Graphics Card driver doesn't work, "vesa" perform well.
    It is amazing what you can accomplish if you do not care who gets the credit.
    New Users: Read This First
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  10. 11-08-2009 #10
    Linux_Boy
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    Cool

    Quote Originally Posted by devils casper View Post
    "vesa" is a generic driver and work fine with almost all cards. Whenever native Graphics Card driver doesn't work, "vesa" perform well.
    Thanks for the info , but I had faced the same problem , and I replaced it with intel , then worked
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