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Hi to all, i'm italian so, please, be patient if my english isn't perfect I write here because no one of italian Fedora and Ubuntu forums could help me. I've ...
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  1. #1
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    DVD Writer undetected


    Hi to all, i'm italian so, please, be patient if my english isn't perfect I write here because no one of italian Fedora and Ubuntu forums could help me.

    I've a problem with my dvd writer. I think no linux distro can detect my Dvd Writer, because i tried with Fedora/Ubuntu/OpenSuse/Mandriva/Zenwalk and no one decect it. I must boot distros from liveusb because livecds don't start.

    I have Ubuntu 9.10
    A notebook ASUS PRO52RL with motherboard ASUS X51RL
    Windows detect it as "SLIMTYPE DVD A DS8A1P ATA DEVICE"

    If u need some more informations ask me Thank you for help

  2. #2
    Linux Guru reed9's Avatar
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    I've a problem with my dvd writer. I think no linux distro can detect my Dvd Writer, because i tried with Fedora/Ubuntu/OpenSuse/Mandriva/Zenwalk and no one decect it. I must boot distros from liveusb because livecds don't start.
    Do you mean only that you cannot boot from a CD or DVD? Or do you mean that Ubuntu doesn't recognize any CD or DVD?

  3. #3
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    LiveCDs boot, but every distro returns some errors or timeouts (i don't know why, i think for this problem with the dvd writer).

    The main problem is that ubuntu doesn't detect the DVD writer. I should make some specific configuration?

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  5. #4
    Linux Guru reed9's Avatar
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    What is the output of
    Code:
    dmesg | grep CD
    dmesg | grep DVD
    dmesg | grep sr0

  6. #5
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    Each command returns NO OUTPUT

  7. #6
    Linux Guru reed9's Avatar
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    That would suggest the DVD writer is not being seen by the kernel. Can you go ahead and post the entire output of dmesg?
    Code:
    dmesg
    It'll be long so use code tags.

    Also the output of
    Code:
    lshw
    I'm not sure what options you have if the kernel simply can't see the device at all.

  8. #7
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    dmsg returns a very very long log. I can't see the entire log because it is made by too many lines and the terminal don't show all of these. (i hope you can understand this sentence )

    LSHW returns
    Code:
    host608                   
        description: Notebook
        product: X51RL
        vendor: ASUSTeK Computer Inc.
        version: 1.0
        serial: NF1S8110930138
        width: 32 bits
        capabilities: smbios-2.4 dmi-2.4 smp-1.4 smp
        configuration: boot=normal chassis=notebook cpus=2 uuid=B13181DC-CDFA-E3B3-C600-001E8CD02ABC
      *-core
           description: Motherboard
           product: X51RL
           vendor: ASUSTeK Computer Inc.
           physical id: 0
           version: 1.0
           serial: BSN12345678901234567
         *-firmware
              description: BIOS
              vendor: American Megatrends Inc.
              physical id: 0
              version: 204 (02/25/2008)
              size: 64KiB
              capacity: 448KiB
              capabilities: isa pci pcmcia pnp upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification netboot
         *-cpu:0
              description: CPU
              product: Intel(R) Pentium(R) Dual  CPU  T2330  @ 1.60GHz
              vendor: Intel Corp.
              physical id: 4
              bus info: cpu@0
              version: 6.15.13
              serial: 0000-06FD-0000-0000-0000-0000
              slot: Socket 478
              size: 798MHz
              capacity: 798MHz
              width: 64 bits
              clock: 133MHz
              capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe x86-64 constant_tsc arch_perfmon pebs bts pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm cpufreq
              configuration: id=1
            *-cache:0
                 description: L1 cache
                 physical id: 5
                 slot: L1-Cache
                 size: 64KiB
                 capacity: 64KiB
                 capabilities: internal write-back instruction
            *-cache:1
                 description: L2 cache
                 physical id: 6
                 slot: L2-Cache
                 size: 1MiB
                 capacity: 1MiB
                 capabilities: internal write-back unified
            *-logicalcpu:0
                 description: Logical CPU
                 physical id: 1.1
                 width: 64 bits
                 capabilities: logical
            *-logicalcpu:1
                 description: Logical CPU
                 physical id: 1.2
                 width: 64 bits
                 capabilities: logical
         *-memory
              description: System Memory
              physical id: 19
              slot: System board or motherboard
              size: 2GiB
            *-bank:0
                 description: DIMM DDR Synchronous
                 product: PartNum0
                 vendor: Manufacturer0
                 physical id: 0
                 serial: SerNum0
                 slot: DIMM0
                 size: 1GiB
                 width: 64 bits
            *-bank:1
                 description: DIMM DDR Synchronous
                 product: PartNum1
                 vendor: Manufacturer1
                 physical id: 1
                 serial: SerNum1
                 slot: DIMM1
                 size: 1GiB
                 width: 64 bits
         *-cpu:1
              physical id: 1
              bus info: cpu@1
              version: 6.15.13
              serial: 0000-06FD-0000-0000-0000-0000
              size: 798MHz
              capacity: 798MHz
              capabilities: ht cpufreq
              configuration: id=1
            *-logicalcpu:0
                 description: Logical CPU
                 physical id: 1.1
                 capabilities: logical
            *-logicalcpu:1
                 description: Logical CPU
                 physical id: 1.2
                 capabilities: logical
         *-pci
              description: Host bridge
              product: ATI Technologies Inc
              vendor: ATI Technologies Inc
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 01
              width: 32 bits
              clock: 66MHz
              configuration: latency=64
            *-pci:0
                 description: PCI bridge
                 product: RS480 PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 1
                 bus info: pci@0000:00:01.0
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pci bus_master cap_list
                 resources: ioport:7000(size=4096) memory:f8800000-f88fffff memory:8ff00000-afefffff(prefetchable)
               *-display UNCLAIMED
                    description: VGA compatible controller
                    product: RC410 [Radeon Xpress 200M]
                    vendor: ATI Technologies Inc
                    physical id: 5
                    bus info: pci@0000:01:05.0
                    version: 00
                    width: 32 bits
                    clock: 66MHz
                    capabilities: pm msi bus_master cap_list
                    configuration: latency=64 mingnt=8
                    resources: memory:90000000-9fffffff(prefetchable) ioport:7800(size=256) memory:f88f0000-f88fffff memory:f88c0000-f88dffff(prefetchable)
            *-pci:1
                 description: PCI bridge
                 product: RS480 PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 4
                 bus info: pci@0000:00:04.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht bus_master cap_list
                 configuration: driver=pcieport-driver
                 resources: irq:24 memory:f8900000-f89fffff
               *-network
                    description: Wireless interface
                    product: AR5001 Wireless Network Adapter
                    vendor: Atheros Communications Inc.
                    physical id: 0
                    bus info: pci@0000:02:00.0
                    logical name: wmaster0
                    version: 01
                    serial: 00:15:af:7d:ea:1f
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
                    configuration: broadcast=yes driver=ath5k ip=192.168.1.100 latency=0 multicast=yes wireless=IEEE 802.11bg
                    resources: irq:16 memory:f89f0000-f89fffff
            *-pci:2
                 description: PCI bridge
                 product: RS480 PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 5
                 bus info: pci@0000:00:05.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht bus_master cap_list
                 configuration: driver=pcieport-driver
                 resources: irq:25 ioport:8000(size=8192) memory:f8a00000-fc9fffff ioport:aff00000(size=536870912)
            *-pci:3
                 description: PCI bridge
                 product: RS480 PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 6
                 bus info: pci@0000:00:06.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht bus_master cap_list
                 configuration: driver=pcieport-driver
                 resources: irq:26
            *-pci:4
                 description: PCI bridge
                 product: RS480 PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 7
                 bus info: pci@0000:00:07.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht bus_master cap_list
                 configuration: driver=pcieport-driver
                 resources: irq:27
            *-storage
                 description: SATA controller
                 product: SB600 Non-Raid-5 SATA
                 vendor: ATI Technologies Inc
                 physical id: 12
                 bus info: pci@0000:00:12.0
                 logical name: scsi0
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage pm bus_master cap_list emulated
                 configuration: driver=ahci latency=64
                 resources: irq:22 ioport:e800(size=8) ioport:e400(size=4) ioport:e000(size=8) ioport:dc00(size=4) ioport:d800(size=16) memory:febffc00-febfffff
               *-disk
                    description: ATA Disk
                    product: Hitachi HTS54252
                    vendor: Hitachi
                    physical id: 0.0.0
                    bus info: scsi@0:0.0.0
                    logical name: /dev/sda
                    version: BBFO
                    serial: 080119BB0F00WDC321SC
                    size: 232GiB (250GB)
                    capabilities: partitioned partitioned:dos
                    configuration: ansiversion=5 signature=a8a8a8a8
                  *-volume:0
                       description: Windows FAT volume
                       vendor: MSDOS5.0
                       physical id: 1
                       bus info: scsi@0:0.0.0,1
                       logical name: /dev/sda1
                       version: FAT32
                       serial: 1489-5f00
                       size: 7998MiB
                       capacity: 8000MiB
                       capabilities: primary hidden fat initialized
                       configuration: FATs=2 filesystem=fat
                  *-volume:1
                       description: Windows NTFS volume
                       physical id: 2
                       bus info: scsi@0:0.0.0,2
                       logical name: /dev/sda2
                       version: 3.1
                       serial: 7608a022-3860-7649-9a73-b16e242fefef
                       size: 135GiB
                       capacity: 135GiB
                       capabilities: primary bootable ntfs initialized
                       configuration: clustersize=4096 created=2009-11-13 05:46:58 filesystem=ntfs label=VistaOS state=clean
                  *-volume:2
                       description: EXT4 volume
                       vendor: Linux
                       physical id: 3
                       bus info: scsi@0:0.0.0,3
                       logical name: /dev/sda3
                       logical name: /
                       version: 1.0
                       serial: d5a97ca3-f44e-4394-9cd4-b951cf4e88d9
                       size: 19GiB
                       capacity: 19GiB
                       capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                       configuration: created=2010-01-13 09:05:55 filesystem=ext4 lastmountpoint=/�V��$��������������[�h?��h?��$���������5^�$��0�%��j modified=2010-01-24 18:46:43 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered mounted=2010-01-25 17:46:04 state=mounted
                  *-volume:3
                       description: Extended partition
                       physical id: 4
                       bus info: scsi@0:0.0.0,4
                       logical name: /dev/sda4
                       size: 70GiB
                       capacity: 70GiB
                       capabilities: primary extended partitioned partitioned:extended
                     *-logicalvolume:0
                          description: Linux swap / Solaris partition
                          physical id: 5
                          logical name: /dev/sda5
                          capacity: 700MiB
                          capabilities: nofs
                     *-logicalvolume:1
                          description: HPFS/NTFS partition
                          physical id: 6
                          logical name: /dev/sda6
                          capacity: 69GiB
            *-usb:0
                 description: USB Controller
                 product: SB600 USB (OHCI0)
                 vendor: ATI Technologies Inc
                 physical id: 13
                 bus info: pci@0000:00:13.0
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: bus_master
                 configuration: driver=ohci_hcd latency=64
                 resources: irq:16 memory:febfe000-febfefff
            *-usb:1
                 description: USB Controller
                 product: SB600 USB (OHCI1)
                 vendor: ATI Technologies Inc
                 physical id: 13.1
                 bus info: pci@0000:00:13.1
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: bus_master
                 configuration: driver=ohci_hcd latency=64
                 resources: irq:17 memory:febfd000-febfdfff
            *-usb:2
                 description: USB Controller
                 product: SB600 USB (OHCI2)
                 vendor: ATI Technologies Inc
                 physical id: 13.2
                 bus info: pci@0000:00:13.2
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: bus_master
                 configuration: driver=ohci_hcd latency=64
                 resources: irq:18 memory:febfc000-febfcfff
            *-usb:3
                 description: USB Controller
                 product: SB600 USB (OHCI3)
                 vendor: ATI Technologies Inc
                 physical id: 13.3
                 bus info: pci@0000:00:13.3
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: bus_master
                 configuration: driver=ohci_hcd latency=64
                 resources: irq:17 memory:febfb000-febfbfff
            *-usb:4
                 description: USB Controller
                 product: SB600 USB (OHCI4)
                 vendor: ATI Technologies Inc
                 physical id: 13.4
                 bus info: pci@0000:00:13.4
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: bus_master
                 configuration: driver=ohci_hcd latency=64
                 resources: irq:18 memory:febfa000-febfafff
            *-usb:5
                 description: USB Controller
                 product: SB600 USB Controller (EHCI)
                 vendor: ATI Technologies Inc
                 physical id: 13.5
                 bus info: pci@0000:00:13.5
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pm debug bus_master cap_list
                 configuration: driver=ehci_hcd latency=64
                 resources: irq:19 memory:febff800-febff8ff
            *-serial UNCLAIMED
                 description: SMBus
                 product: SBx00 SMBus Controller
                 vendor: ATI Technologies Inc
                 physical id: 14
                 bus info: pci@0000:00:14.0
                 version: 13
                 width: 32 bits
                 clock: 66MHz
                 configuration: latency=0
                 resources: ioport:b00(size=16)
            *-ide
                 description: IDE interface
                 product: SB600 IDE
                 vendor: ATI Technologies Inc
                 physical id: 14.1
                 bus info: pci@0000:00:14.1
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ide bus_master
                 configuration: driver=pata_atiixp latency=64
                 resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ff00(size=16)
            *-multimedia
                 description: Audio device
                 product: SBx00 Azalia (Intel HDA)
                 vendor: ATI Technologies Inc
                 physical id: 14.2
                 bus info: pci@0000:00:14.2
                 version: 00
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm bus_master cap_list
                 configuration: driver=HDA Intel latency=64
                 resources: irq:16 memory:febf4000-febf7fff
            *-isa
                 description: ISA bridge
                 product: SB600 PCI to LPC Bridge
                 vendor: ATI Technologies Inc
                 physical id: 14.3
                 bus info: pci@0000:00:14.3
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: isa bus_master
                 configuration: latency=0
            *-pci:5
                 description: PCI bridge
                 product: SBx00 PCI to PCI Bridge
                 vendor: ATI Technologies Inc
                 physical id: 14.4
                 bus info: pci@0000:00:14.4
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pci bus_master
                 resources: ioport:a000(size=8192) memory:fca00000-feafffff memory:cff00000-dfefffff(prefetchable)
               *-pcmcia
                    description: CardBus bridge
                    product: RL5c476 II
                    vendor: Ricoh Co Ltd
                    physical id: 1
                    bus info: pci@0000:08:01.0
                    version: b4
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pcmcia bus_master cap_list
                    configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=128
                    resources: iomemory:b00c09080-b00c0907f irq:21 memory:fca00000-fca00fff ioport:a000(size=256) ioport:a400(size=256) memory:d0000000-d3ffffff(prefetchable) memory:78000000-7bffffff
               *-generic:0
                    description: SD Host controller
                    product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                    vendor: Ricoh Co Ltd
                    physical id: 1.1
                    bus info: pci@0000:08:01.1
                    version: 18
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm bus_master cap_list
                    configuration: driver=sdhci-pci latency=64
                    resources: irq:23 memory:feaffc00-feaffcff
               *-generic:1 UNCLAIMED
                    description: System peripheral
                    product: R5C592 Memory Stick Bus Host Adapter
                    vendor: Ricoh Co Ltd
                    physical id: 1.2
                    bus info: pci@0000:08:01.2
                    version: 09
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm cap_list
                    configuration: latency=0
                    resources: memory:feaff800-feaff8ff
               *-network
                    description: Ethernet interface
                    product: RTL-8139/8139C/8139C+
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 7
                    bus info: pci@0000:08:07.0
                    logical name: eth0
                    version: 10
                    serial: 00:1e:8c:d0:2a:bc
                    size: 10MB/s
                    capacity: 100MB/s
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                    configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=64 link=no maxlatency=64 mingnt=32 multicast=yes port=MII speed=10MB/s
                    resources: irq:20 ioport:b800(size=256) memory:feaff400-feaff4ff
    UPDATE: i incremented terminal's lines and i have the full log. But when i try to post it here an error occurs:
    "You are only allowed to post URLs to other sites after you have made 15 posts or more."

  9. #8
    Linux Guru reed9's Avatar
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    You can direct the dmesg output to a text file as so
    Code:
    dmesg > dmesg.txt
    But it really looks like the device is not being recognized by the system at all. I wasn't able to find much info on the web, but I did see reports of people with this DVD writer installing various linux distros without problem.

    I'm wondering if it's a hardware failure.

  10. #9
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    Thanks for help and quick replies Fortunately i don't use the DVD writer so much and i can however write cd/dvd from Windows.
    I also didn't find info and if you don't have any other idea i think i will try to forget this problem and enjoy linux

    I forget a detail, but i'm not sure it's important. I tried to install FreeBSD from a CD and it seemd to work (i didn't finish the installation because i'm not enought expert ). Instead with Linux LiveCD nothing works and the installation procedure doesn't start.

  11. #10
    Linux Guru reed9's Avatar
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    If it is working in Windows and with FreeBSD, then it isn't a hardware problem and something to do with Linux.

    It's odd. I've never seen a CD/DVD drive completely unacknowledged by the system before. They usually interface with the system via IDE or SCSI, and any standards compliant device should work under linux.

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