DVD Writer undetected

**Enry211** · 01-25-2010

Hi to all, i'm italian so, please, be patient if my english isn't perfect

I write here because no one of italian Fedora and Ubuntu forums could help me.

I've a problem with my dvd writer. I think no linux distro can detect my Dvd Writer, because i tried with Fedora/Ubuntu/OpenSuse/Mandriva/Zenwalk and no one decect it. I must boot distros from liveusb because livecds don't start.

I have Ubuntu 9.10
A notebook ASUS PRO52RL with motherboard ASUS X51RL
Windows detect it as "SLIMTYPE DVD A DS8A1P ATA DEVICE"

If u need some more informations ask me

Thank you for help

**reed9** · 01-25-2010

I've a problem with my dvd writer. I think no linux distro can detect my Dvd Writer, because i tried with Fedora/Ubuntu/OpenSuse/Mandriva/Zenwalk and no one decect it. I must boot distros from liveusb because livecds don't start.

Do you mean only that you cannot boot from a CD or DVD? Or do you mean that Ubuntu doesn't recognize any CD or DVD?

**Enry211** · 01-25-2010

LiveCDs boot, but every distro returns some errors or timeouts (i don't know why, i think for this problem with the dvd writer).

The main problem is that ubuntu doesn't detect the DVD writer. I should make some specific configuration?

**reed9** · 01-25-2010

What is the output of

Code:

dmesg | grep CD
dmesg | grep DVD
dmesg | grep sr0

**Enry211** · 01-25-2010

Each command returns NO OUTPUT

**reed9** · 01-25-2010

That would suggest the DVD writer is not being seen by the kernel. Can you go ahead and post the entire output of dmesg?

Code:

dmesg

It'll be long so use code tags.

Also the output of

Code:

lshw

I'm not sure what options you have if the kernel simply can't see the device at all.

**Enry211** · 01-25-2010

dmsg returns a very very long log. I can't see the entire log because it is made by too many lines and the terminal don't show all of these. (i hope you can understand this sentence

)

LSHW returns

Code:

host608                   
    description: Notebook
    product: X51RL
    vendor: ASUSTeK Computer Inc.
    version: 1.0
    serial: NF1S8110930138
    width: 32 bits
    capabilities: smbios-2.4 dmi-2.4 smp-1.4 smp
    configuration: boot=normal chassis=notebook cpus=2 uuid=B13181DC-CDFA-E3B3-C600-001E8CD02ABC
  *-core
       description: Motherboard
       product: X51RL
       vendor: ASUSTeK Computer Inc.
       physical id: 0
       version: 1.0
       serial: BSN12345678901234567
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: 204 (02/25/2008)
          size: 64KiB
          capacity: 448KiB
          capabilities: isa pci pcmcia pnp upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification netboot
     *-cpu:0
          description: CPU
          product: Intel(R) Pentium(R) Dual  CPU  T2330  @ 1.60GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: 6.15.13
          serial: 0000-06FD-0000-0000-0000-0000
          slot: Socket 478
          size: 798MHz
          capacity: 798MHz
          width: 64 bits
          clock: 133MHz
          capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe x86-64 constant_tsc arch_perfmon pebs bts pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm cpufreq
          configuration: id=1
        *-cache:0
             description: L1 cache
             physical id: 5
             slot: L1-Cache
             size: 64KiB
             capacity: 64KiB
             capabilities: internal write-back instruction
        *-cache:1
             description: L2 cache
             physical id: 6
             slot: L2-Cache
             size: 1MiB
             capacity: 1MiB
             capabilities: internal write-back unified
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             width: 64 bits
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             width: 64 bits
             capabilities: logical
     *-memory
          description: System Memory
          physical id: 19
          slot: System board or motherboard
          size: 2GiB
        *-bank:0
             description: DIMM DDR Synchronous
             product: PartNum0
             vendor: Manufacturer0
             physical id: 0
             serial: SerNum0
             slot: DIMM0
             size: 1GiB
             width: 64 bits
        *-bank:1
             description: DIMM DDR Synchronous
             product: PartNum1
             vendor: Manufacturer1
             physical id: 1
             serial: SerNum1
             slot: DIMM1
             size: 1GiB
             width: 64 bits
     *-cpu:1
          physical id: 1
          bus info: cpu@1
          version: 6.15.13
          serial: 0000-06FD-0000-0000-0000-0000
          size: 798MHz
          capacity: 798MHz
          capabilities: ht cpufreq
          configuration: id=1
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             capabilities: logical
     *-pci
          description: Host bridge
          product: ATI Technologies Inc
          vendor: ATI Technologies Inc
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 01
          width: 32 bits
          clock: 66MHz
          configuration: latency=64
        *-pci:0
             description: PCI bridge
             product: RS480 PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci bus_master cap_list
             resources: ioport:7000(size=4096) memory:f8800000-f88fffff memory:8ff00000-afefffff(prefetchable)
           *-display UNCLAIMED
                description: VGA compatible controller
                product: RC410 [Radeon Xpress 200M]
                vendor: ATI Technologies Inc
                physical id: 5
                bus info: pci@0000:01:05.0
                version: 00
                width: 32 bits
                clock: 66MHz
                capabilities: pm msi bus_master cap_list
                configuration: latency=64 mingnt=8
                resources: memory:90000000-9fffffff(prefetchable) ioport:7800(size=256) memory:f88f0000-f88fffff memory:f88c0000-f88dffff(prefetchable)
        *-pci:1
             description: PCI bridge
             product: RS480 PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 4
             bus info: pci@0000:00:04.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:24 memory:f8900000-f89fffff
           *-network
                description: Wireless interface
                product: AR5001 Wireless Network Adapter
                vendor: Atheros Communications Inc.
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: wmaster0
                version: 01
                serial: 00:15:af:7d:ea:1f
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix bus_master cap_list logical ethernet physical wireless
                configuration: broadcast=yes driver=ath5k ip=192.168.1.100 latency=0 multicast=yes wireless=IEEE 802.11bg
                resources: irq:16 memory:f89f0000-f89fffff
        *-pci:2
             description: PCI bridge
             product: RS480 PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 5
             bus info: pci@0000:00:05.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:25 ioport:8000(size=8192) memory:f8a00000-fc9fffff ioport:aff00000(size=536870912)
        *-pci:3
             description: PCI bridge
             product: RS480 PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 6
             bus info: pci@0000:00:06.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:26
        *-pci:4
             description: PCI bridge
             product: RS480 PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 7
             bus info: pci@0000:00:07.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht bus_master cap_list
             configuration: driver=pcieport-driver
             resources: irq:27
        *-storage
             description: SATA controller
             product: SB600 Non-Raid-5 SATA
             vendor: ATI Technologies Inc
             physical id: 12
             bus info: pci@0000:00:12.0
             logical name: scsi0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: storage pm bus_master cap_list emulated
             configuration: driver=ahci latency=64
             resources: irq:22 ioport:e800(size=8) ioport:e400(size=4) ioport:e000(size=8) ioport:dc00(size=4) ioport:d800(size=16) memory:febffc00-febfffff
           *-disk
                description: ATA Disk
                product: Hitachi HTS54252
                vendor: Hitachi
                physical id: 0.0.0
                bus info: scsi@0:0.0.0
                logical name: /dev/sda
                version: BBFO
                serial: 080119BB0F00WDC321SC
                size: 232GiB (250GB)
                capabilities: partitioned partitioned:dos
                configuration: ansiversion=5 signature=a8a8a8a8
              *-volume:0
                   description: Windows FAT volume
                   vendor: MSDOS5.0
                   physical id: 1
                   bus info: scsi@0:0.0.0,1
                   logical name: /dev/sda1
                   version: FAT32
                   serial: 1489-5f00
                   size: 7998MiB
                   capacity: 8000MiB
                   capabilities: primary hidden fat initialized
                   configuration: FATs=2 filesystem=fat
              *-volume:1
                   description: Windows NTFS volume
                   physical id: 2
                   bus info: scsi@0:0.0.0,2
                   logical name: /dev/sda2
                   version: 3.1
                   serial: 7608a022-3860-7649-9a73-b16e242fefef
                   size: 135GiB
                   capacity: 135GiB
                   capabilities: primary bootable ntfs initialized
                   configuration: clustersize=4096 created=2009-11-13 05:46:58 filesystem=ntfs label=VistaOS state=clean
              *-volume:2
                   description: EXT4 volume
                   vendor: Linux
                   physical id: 3
                   bus info: scsi@0:0.0.0,3
                   logical name: /dev/sda3
                   logical name: /
                   version: 1.0
                   serial: d5a97ca3-f44e-4394-9cd4-b951cf4e88d9
                   size: 19GiB
                   capacity: 19GiB
                   capabilities: primary journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                   configuration: created=2010-01-13 09:05:55 filesystem=ext4 lastmountpoint=/�V��$��������������[�h?��h?��$���������5^�$��0�%��j modified=2010-01-24 18:46:43 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered mounted=2010-01-25 17:46:04 state=mounted
              *-volume:3
                   description: Extended partition
                   physical id: 4
                   bus info: scsi@0:0.0.0,4
                   logical name: /dev/sda4
                   size: 70GiB
                   capacity: 70GiB
                   capabilities: primary extended partitioned partitioned:extended
                 *-logicalvolume:0
                      description: Linux swap / Solaris partition
                      physical id: 5
                      logical name: /dev/sda5
                      capacity: 700MiB
                      capabilities: nofs
                 *-logicalvolume:1
                      description: HPFS/NTFS partition
                      physical id: 6
                      logical name: /dev/sda6
                      capacity: 69GiB
        *-usb:0
             description: USB Controller
             product: SB600 USB (OHCI0)
             vendor: ATI Technologies Inc
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:16 memory:febfe000-febfefff
        *-usb:1
             description: USB Controller
             product: SB600 USB (OHCI1)
             vendor: ATI Technologies Inc
             physical id: 13.1
             bus info: pci@0000:00:13.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:17 memory:febfd000-febfdfff
        *-usb:2
             description: USB Controller
             product: SB600 USB (OHCI2)
             vendor: ATI Technologies Inc
             physical id: 13.2
             bus info: pci@0000:00:13.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:febfc000-febfcfff
        *-usb:3
             description: USB Controller
             product: SB600 USB (OHCI3)
             vendor: ATI Technologies Inc
             physical id: 13.3
             bus info: pci@0000:00:13.3
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:17 memory:febfb000-febfbfff
        *-usb:4
             description: USB Controller
             product: SB600 USB (OHCI4)
             vendor: ATI Technologies Inc
             physical id: 13.4
             bus info: pci@0000:00:13.4
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:febfa000-febfafff
        *-usb:5
             description: USB Controller
             product: SB600 USB Controller (EHCI)
             vendor: ATI Technologies Inc
             physical id: 13.5
             bus info: pci@0000:00:13.5
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pm debug bus_master cap_list
             configuration: driver=ehci_hcd latency=64
             resources: irq:19 memory:febff800-febff8ff
        *-serial UNCLAIMED
             description: SMBus
             product: SBx00 SMBus Controller
             vendor: ATI Technologies Inc
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 13
             width: 32 bits
             clock: 66MHz
             configuration: latency=0
             resources: ioport:b00(size=16)
        *-ide
             description: IDE interface
             product: SB600 IDE
             vendor: ATI Technologies Inc
             physical id: 14.1
             bus info: pci@0000:00:14.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ide bus_master
             configuration: driver=pata_atiixp latency=64
             resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ff00(size=16)
        *-multimedia
             description: Audio device
             product: SBx00 Azalia (Intel HDA)
             vendor: ATI Technologies Inc
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=HDA Intel latency=64
             resources: irq:16 memory:febf4000-febf7fff
        *-isa
             description: ISA bridge
             product: SB600 PCI to LPC Bridge
             vendor: ATI Technologies Inc
             physical id: 14.3
             bus info: pci@0000:00:14.3
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-pci:5
             description: PCI bridge
             product: SBx00 PCI to PCI Bridge
             vendor: ATI Technologies Inc
             physical id: 14.4
             bus info: pci@0000:00:14.4
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci bus_master
             resources: ioport:a000(size=8192) memory:fca00000-feafffff memory:cff00000-dfefffff(prefetchable)
           *-pcmcia
                description: CardBus bridge
                product: RL5c476 II
                vendor: Ricoh Co Ltd
                physical id: 1
                bus info: pci@0000:08:01.0
                version: b4
                width: 64 bits
                clock: 33MHz
                capabilities: pcmcia bus_master cap_list
                configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=128
                resources: iomemory:b00c09080-b00c0907f irq:21 memory:fca00000-fca00fff ioport:a000(size=256) ioport:a400(size=256) memory:d0000000-d3ffffff(prefetchable) memory:78000000-7bffffff
           *-generic:0
                description: SD Host controller
                product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 1.1
                bus info: pci@0000:08:01.1
                version: 18
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=64
                resources: irq:23 memory:feaffc00-feaffcff
           *-generic:1 UNCLAIMED
                description: System peripheral
                product: R5C592 Memory Stick Bus Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 1.2
                bus info: pci@0000:08:01.2
                version: 09
                width: 32 bits
                clock: 33MHz
                capabilities: pm cap_list
                configuration: latency=0
                resources: memory:feaff800-feaff8ff
           *-network
                description: Ethernet interface
                product: RTL-8139/8139C/8139C+
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 7
                bus info: pci@0000:08:07.0
                logical name: eth0
                version: 10
                serial: 00:1e:8c:d0:2a:bc
                size: 10MB/s
                capacity: 100MB/s
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=64 link=no maxlatency=64 mingnt=32 multicast=yes port=MII speed=10MB/s
                resources: irq:20 ioport:b800(size=256) memory:feaff400-feaff4ff

UPDATE: i incremented terminal's lines and i have the full log. But when i try to post it here an error occurs:
"You are only allowed to post URLs to other sites after you have made 15 posts or more."

**reed9** · 01-25-2010

You can direct the dmesg output to a text file as so

Code:

dmesg > dmesg.txt

But it really looks like the device is not being recognized by the system at all. I wasn't able to find much info on the web, but I did see reports of people with this DVD writer installing various linux distros without problem.

I'm wondering if it's a hardware failure.

**Enry211** · 01-25-2010

Thanks for help and quick replies

Fortunately i don't use the DVD writer so much and i can however write cd/dvd from Windows.
I also didn't find info and if you don't have any other idea i think i will try to forget this problem and enjoy linux

I forget a detail, but i'm not sure it's important. I tried to install FreeBSD from a CD and it seemd to work (i didn't finish the installation because i'm not enought expert

). Instead with Linux LiveCD nothing works and the installation procedure doesn't start.

**reed9** · 01-25-2010

If it is working in Windows and with FreeBSD, then it isn't a hardware problem and something to do with Linux.

It's odd. I've never seen a CD/DVD drive completely unacknowledged by the system before. They usually interface with the system via IDE or SCSI, and any standards compliant device should work under linux.

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