Wireless internet problem

[telduivel]

Hi everyone,

I'm a first-time Ubuntu user. I recently installed Ubuntu 10.04 on my desktop, creating a dual boot in combination with Windows XP. Unfortunately, I can't get my Wireless Internet to work. It looks to me that Ubuntu somehow doesn't accept my Speedtouch dongle, seeing as the little green light on it stays off.
The Ubuntu Help function simply suggests to go to Windows and "turn it on", but when I'm in Windows, it IS on... Also, in the network manager, there are NO wireless networks to choose from.

I hope someone will be able to help me out on this one.
Futher down is some output from some commands that I see mentioned on forums discussing similar problems. If any more information is needed, please let me know.

I think I should stress that I'm using a desktop, not a laptop, and that "hooking it up with a cable" is not an option, due to the distance between the desktop and the modem and the size and weight of the desktop.
I would also like to stress that I have no experience managing my own Ubuntu system, so please try to keep any instructions as simple as possible.

Thanks a lot!

Telduivel


:~$ lspci
00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 0e)
00:01.0 PCI bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL PCI Express Root Port (rev 0e)
00:1b.0 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 05)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 05)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 05)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 05)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d5)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 05)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 05)
00:1f.2 IDE interface: Intel Corporation 82801FR/FRW (ICH6R/ICH6RW) SATA Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 05)
02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8053 PCI-E Gigabit Ethernet Controller (rev 19)
04:00.0 VGA compatible controller: nVidia Corporation G71 [GeForce 7300 GS] (rev a1)
:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
Bus 002 Device 002: ID 058f:9254 Alcor Micro Corp. Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 06a3:8021 Saitek PLC Eclipse II Keyboard
Bus 001 Device 002: ID 06b9:0121 Alcatel Telecom SpeedTouch 121g Wireless Dongle
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:15:f2:c5:12:6d
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:17

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:312 errors:0 dropped:0 overruns:0 frame:0
TX packets:312 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:24384 (24.3 KB) TX bytes:24384 (24.3 KB)

:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

:~$ sudo lshw -c network
*-network
description: Ethernet interface
product: 88E8053 PCI-E Gigabit Ethernet Controller
vendor: Marvell Technology Group Ltd.
physical id: 0
bus info: pci(AT)0000:02:00.0
logical name: eth0
version: 19
serial: 00:15:f2:c5:12:6d
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.25 firmware=N/A latency=0 link=no multicast=yes port=twisted pair
resources: irq:27 memory:cdefc000-cdefffff ioport:c800(size=256) memory:cdec0000-cdedffff(prefetchable)

[Spyderkid]

Okay, try looking here

[telduivel]

Okay, tried looking there, but can't make much sense of it.
Perhaps I should also mention I don't know much about chips and cards and anything else that's inside my desktop?

[rokytnji]

Perhaps I should also mention I don't know much about chips and cards and anything else that's inside my desktop?

What I use to find info on my wireless chip. With USB dongle plugged in. I installed via land line connection via Ubuntu.

Yet Another Technology Site: INXI Yes you can install it in Ubuntu

run the inxi -F command in terminal to see what chipset the

Bus 001 Device 002: ID 06b9:0121 Alcatel Telecom SpeedTouch 121g Wireless Dongle

uses. If a driver is being used. It will show up also in the readout. Maybe firmware is all that you need to install (to turn the light on). Your Landline is working looking at your above posts so installing inxi script (small download and install) should be possible.

[coopstah13]

You need to install firmware

in windows you will have to download and transfer with usb drive

Ubuntu -- Details of package linux-firmware-nonfree in lucid

[telduivel]

Okay, I downloaded the linux-firmware-nonfree via windows and installed it in linux. Now I can see my wireless network! Yay! Thanks very much for the help!

However, when I try to connect, my password (key) is rejected. I've tried both WEP and WPA/WPA2 (and I have triple checked my password, so that can't be the problem).
Any ideas on how to solve this?

[reed9]

Please post the output of

lsmod
dmesg

dmesg is very long so it may be easier to direct it to a text file to work with. Also make sure and use code tags.

dmesg > dmesg.txt