Hplip problem

[Langjan]

After the latest updates on my Ubuntu 10.10 the system is unable to connect to my HP all-in-one printer.

I downloaded the latest HPLIP software, it is now sitting in my downloads but I am unable to run the software, when I click on the file the message is "Couldn't add corrupt torrent"

Can anyone please put me on track to get my printer connected again?

[reed9]

What exactly did you download and how? It apparently thinks its a torrent file.

The correct way to install hplip is through your package manager

sudo apt-get install hplip

[Langjan]

Thanks for the reply, reed9. I installed the routine updates from Ubuntu.

Tried to run hplip install, got the following reply:

jan@jan-desktop:~$ sudo apt-get install hplip
[sudo] password for jan: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
hplip is already the newest version.
The following package was automatically installed and is no longer required:
  telepathy-logger
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 8 not upgraded.
jan@jan-desktop:~$ apt-get autoremove
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?

If hplip is up to date there must be another reason why my system is unable to connect to the printer?

[reed9]

Try

sudo dpkg-reconfigure hplip
sudo /etc/init.d/cups restart

[Langjan]

jan@jan-desktop:~$ sudo dpkg-reconfigure hplip
Creating/updating hplip user account...
jan@jan-desktop:~$ sudo /etc/init.d/cups restart
Rather than invoking init scripts through /etc/init.d, use the service(8)
utility, e.g. service cups restart

This outcome was invoked: Since the script you are attempting to invoke has been converted to an
Upstart job, you may also use the restart( utility, e.g. restart cups
cups start/running, process 5546
jan@jan-desktop:~$

[reed9]

And are you continuing to have trouble with your printer?

[Langjan]

Yes, the system seems to be unable to connect to the printer. It has a wired sharing connection to my wife's computer, where Ubuntu was installed not long ago, but before the updates on my system the printer was working fine on my machine.

[reed9]

Try running through Ubuntu's printer setup thing again, I think it's at System>Administration>Printing

Or go to http://localhost:631 to access the cups web ui and see if you can setup the printer again there.

[Langjan]

Thanks, I managed to get the printer set up and it is printing the test page perfectly, but when I try to print a document, it prints a miniature 40x60 mm image of the full page into the top left-hand corner. This must be just a setting that I have to get right, but I cannot find it.

[Langjan]

After an update on my Ubuntu 10.10 the system was unable to connect to my HP multifunction printer. After re-installing the printer, connection was re-established.

It is printing the test page perfectly, but when I try to print a document, it prints a postage stamp size miniature 40x60 mm image of the full page into the top left-hand corner of the page. This must be just a setting that I have to get right, but I cannot find it. Can anyone help please?