Bluetooth working - enabled but not finding devices on scan

[harishankar]

I am using Ubuntu, now installed KDE (kubuntu) and I have Bluetooth working and enabled but for some strange reason the bluetooth scan is not finding any devices in spite of the fact that I have my mobile phone with bluetooth on and discoverable.

My laptop is HP Touchsmart tm2 2102tu.

Here's output of my hciconfig -a

BD Address: 70:F3:95:74:7D:CE ACL MTU: 310:10 SCO MTU: 64:8
UP RUNNING PSCAN ISCAN
RX bytes:1099 acl:0 sco:0 events:42 errors:0
TX bytes:650 acl:0 sco:0 commands:39 errors:0
Features: 0xff 0xff 0x8f 0xfe 0x9b 0xff 0x59 0x83
Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
Link policy: RSWITCH HOLD SNIFF PARK
Link mode: SLAVE ACCEPT
Name: 'hari-laptop-0'
Class: 0x5a0100
Service Classes: Networking, Capturing, Object Transfer, Telephony
Device Class: Computer, Uncategorized
HCI Version: 2.1 (0x4) Revision: 0x149c
LMP Version: 2.1 (0x4) Subversion: 0x149c
Manufacturer: Cambridge Silicon Radio (10)

Neither hcitool scan nor scanning with Gnome or KDE bluetooth settings is working for me.

Any body who has a clue as to how to fix this issue?

However, it works well in Windows 7. Any other information you require I'll gladly furnish.

[Rubberman]

What are you trying to pair it with? Did you put the device into pairing mode when the bluetooth manager was scanning?

[reginaldperrin]

In Ubuntu go System -> Preferences -> Bluetooth
This starts a wee program which uses any existing bluetooth adapters to scan for nearby devices.
You may have already done this, of course.

In the terminal, type:
lspci -v

This will give you a verbose listing and may enable you to see if your bluetooth adapter is recognised by the OS.

If so, and the regular bluetooth discovery and connection program doesn't work, then there are many other bluetooth discovery/connection progs available, such as blueman and bluewho. Find these through the software center.

You might like to try plugging in a different external bluetooth adapter to the usb port. Something like a wireless mouse bluetooth plug perhaps.
This may allow you to "see" other devices as well.

If this last thing works, this indicates that the built-in HP Touchsmart bluetooth adapter is not being recognised by the OS. Your next action would be to go to HP website and find the appropriate download section for motherboard tools, and see if there is a Linux driver.
A Linux driver is unlikely, but you can often use the Windows drivers via the ndiswrapper tool. Find this also via the software center. This is usually for a/b/g/n wireless networks, but it may be useful for bluetooth.

Hope this helps

[dE_logics]

Install kbluetooth and try running it as root.

[harishankar]

I'm trying to connect with my Nokia X2-01 phone. I set the bluetooth on and discoverable at both ends.

The device actually scans, but no device is detected. The bluetooth adaptor is otherwise detected because hciconfig shows the device as hci0 and I'm able to turn bluetooth on and off using the hardware switch also. I'm also able to use hciconfig to set the parameters.

I've tried both KDE (Kubuntu) and Gnome, but neither works. I've also tried blueman but it doesn't work also.

Using 11.04 Natty.

If you need any other information, I'll gladly post it here.


here is lsmod:

Module                  Size  Used by
snd_hrtimer            12784  1 
rfcomm                 47694  12 
binfmt_misc            17565  1 
sco                    18187  2 
bnep                   18308  2 
l2cap                  53570  16 rfcomm,bnep
parport_pc             36959  0 
ppdev                  17113  0 
snd_hda_codec_hdmi     28167  1 
snd_hda_codec_idt      71137  1 
snd_hda_intel          33211  2 
snd_hda_codec         103804  3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep              13604  1 snd_hda_codec
snd_pcm                96391  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
i915                  514985  8 
snd_seq_midi           13324  0 
snd_rawmidi            30486  1 snd_seq_midi
snd_seq_midi_event     14899  1 snd_seq_midi
snd_seq                61621  3 snd_seq_midi,snd_seq_midi_event
drm_kms_helper         42136  1 i915
hp_wmi                 13706  0 
joydev                 17606  0 
sparse_keymap          13898  1 hp_wmi
snd_timer              29602  3 snd_hrtimer,snd_pcm,snd_seq
snd_seq_device         14462  3 snd_seq_midi,snd_rawmidi,snd_seq
btusb                  18600  2 
bluetooth              72320  9 rfcomm,sco,bnep,l2cap,btusb
wacom                  42238  0 
drm                   227495  4 i915,drm_kms_helper
uvcvideo               72195  0 
rt2860sta             543010  1 
videodev               82052  1 uvcvideo
v4l2_compat_ioctl32    17078  1 videodev
snd                    67382  15 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
psmouse                73535  0 
intel_ips              18097  0 
i2c_algo_bit           13400  1 i915
serio_raw              13166  0 
crc_ccitt              12667  1 rt2860sta
soundcore              12680  1 snd
snd_page_alloc         18529  2 snd_hda_intel,snd_pcm
hp_accel               21880  0 
lis3lv02d              19893  1 hp_accel
input_polldev          14007  1 lis3lv02d
video                  19438  1 i915
lp                     17825  0 
parport                46458  3 parport_pc,ppdev,lp
usbhid                 46956  0 
hid                    91020  1 usbhid
ahci                   25951  3 
libahci                26642  1 ahci
r8169                  48022  0

Here is lspci -v

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0
        Capabilities: <access denied>
        Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0, IRQ 42
        Memory at b0000000 (64-bit, non-prefetchable) [size=4M]
        Memory at a0000000 (64-bit, prefetchable) [size=256M]
        I/O ports at 3050 [size=8]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: <access denied>
        Kernel driver in use: i915
        Kernel modules: i915

00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0, IRQ 5
        Memory at b4406100 (64-bit, non-prefetchable) [size=16]
        Capabilities: <access denied>

00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI])
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, medium devsel, latency 0, IRQ 16
        Memory at b4405c00 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <access denied>
        Kernel driver in use: ehci_hcd

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0, IRQ 43
        Memory at b4400000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        I/O behind bridge: 00002000-00002fff
        Memory behind bridge: b3400000-b43fffff
        Prefetchable memory behind bridge: 00000000b0400000-00000000b13fffff
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
        I/O behind bridge: 00001000-00001fff
        Memory behind bridge: b2400000-b33fffff
        Prefetchable memory behind bridge: 00000000b1400000-00000000b23fffff
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) (prog-if 20 [EHCI])
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, medium devsel, latency 0, IRQ 20
        Memory at b4405800 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <access denied>
        Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) (prog-if 01 [Subtractive decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
        Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, medium devsel, latency 0
        Capabilities: <access denied>
        Kernel modules: iTCO_wdt

00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) (prog-if 01 [AHCI 1.0])
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 41
        I/O ports at 3048 [size=8]
        I/O ports at 305c [size=4]
        I/O ports at 3040 [size=8]
        I/O ports at 3058 [size=4]
        I/O ports at 3020 [size=32]
        Memory at b4405000 (32-bit, non-prefetchable) [size=2K]
        Capabilities: <access denied>
        Kernel driver in use: ahci
        Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: medium devsel, IRQ 10
        Memory at b4406000 (64-bit, non-prefetchable) [size=256]
        I/O ports at 3000 [size=32]
        Kernel modules: i2c-i801

00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0, IRQ 21
        Memory at b4404000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: intel ips
        Kernel modules: intel_ips

01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0, IRQ 40
        I/O ports at 2000 [size=256]
        Memory at b0404000 (64-bit, prefetchable) [size=4K]
        Memory at b0400000 (64-bit, prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: r8169
        Kernel modules: r8169

02:00.0 Network controller: Ralink corp. RT3090 Wireless 802.11n 1T/1R PCIe
        Subsystem: Hewlett-Packard Company Device 1453
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Memory at b2400000 (32-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: rt2860
        Kernel modules: rt2860sta, rt2800pci

ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05)
        Subsystem: Hewlett-Packard Company Device 1488
        Flags: bus master, fast devsel, latency 0

lsusb

Bus 002 Device 005: ID 5986:01a3 Acer, Inc 
Bus 002 Device 004: ID 056a:00e3 Wacom Co., Ltd 
Bus 002 Device 003: ID 148f:1000 Ralink Technology, Corp. 
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse
Bus 001 Device 003: ID 138a:0005 DigitalPersona, Inc 
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

And here is hciconfig -a

hci0:   Type: BR/EDR  Bus: USB
        BD Address: 70:F3:95:74:7D:CE  ACL MTU: 310:10  SCO MTU: 64:8
        UP RUNNING PSCAN ISCAN 
        RX bytes:1117 acl:0 sco:0 events:46 errors:0
        TX bytes:665 acl:0 sco:0 commands:41 errors:0
        Features: 0xff 0xff 0x8f 0xfe 0x9b 0xff 0x59 0x83
        Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 
        Link policy: RSWITCH HOLD SNIFF PARK 
        Link mode: SLAVE ACCEPT 
        Name: 'hari-laptop-0'
        Class: 0x5a0100
        Service Classes: Networking, Capturing, Object Transfer, Telephony
        Device Class: Computer, Uncategorized
        HCI Version: 2.1 (0x4)  Revision: 0x149c
        LMP Version: 2.1 (0x4)  Subversion: 0x149c
        Manufacturer: Cambridge Silicon Radio (10)

[Rubberman]

I have seen on my systems that if the switch is off when you boot, this sort of problem occurs, but if you turn on the switch and then boot, it is ok. Have you tried that, turning on the switch and rebooting?

[harishankar]

I have seen on my systems that if the switch is off when you boot, this sort of problem occurs, but if you turn on the switch and then boot, it is ok. Have you tried that, turning on the switch and rebooting?

Tried that with the bluetooth/wireless on while booting. It's a common switch anyway and wireless is on while booting, it has no effect on this issue.

[dE_logics]

I have seen on my systems that if the switch is off when you boot, this sort of problem occurs, but if you turn on the switch and then boot, it is ok. Have you tried that, turning on the switch and rebooting?

That's why I hate servicing laptops. They've kinky buttons here and there and no one knows how they'll behave on Linux.

[Rubberman]

Tried that with the bluetooth/wireless on while booting. It's a common switch anyway and wireless is on while booting, it has no effect on this issue.

Oh well. It was worth a try. Anyway, try re-enabling the network connection via the network manager tool, assuming you haven't tried that already...

[harishankar]

Oh, well, I will try again after a kernel upgrade. Maybe something is wrong with the driver after all, since bluetooth works perfectly in Windows.

About the network manager, I am using KDE currently and tried to connect to bluetooth after disconnecting and reconnecting the wireless, but it still doesn't scan the devices.