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Hello All Happy New Year! I am having a problem with a modem that I'm trying to use with Ubuntu 10.04 I have been updating Ubuntu so everything is updated. ...
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  1. #1
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    [SOLVED] Get modem to work


    Hello All
    Happy New Year!
    I am having a problem with a modem that I'm trying to use with Ubuntu 10.04 I have been updating Ubuntu so everything is updated.
    I'm using a USB Modem brand Zoom 56K series 1063. I know that it should work with Ubuntu as it was working with this Ubuntu when I had installed Ubuntu in Windows. I finally made a separate partition and reinstalled it. Now I am trying to get it to work again before my son installed it for me.
    I installed Gnome PPP which is a dialup tool from what I understand. When I dial out I get a light on the OH side but not on the data side and then it disconnects me.
    I went to system -> adminsration-> users and groups -> advance settings, and I checked use modem. When I click on connect it says connecting but it doesn't connect it goes back to the same window when I click connect. Went to setup -> detect.
    Sorry for all the information but figured more you had the easier it would be to tell me what I'm doing wrong.
    I'm a newbie so please make any instructions simple although I do know how to use the terminal.
    Thank you all in advance for your help.
    Montana

  2. #2
    Administrator MikeTbob's Avatar
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    Greeting and happy new year to you too.
    Post these codes into a terminal (command line) window and post back all your results please.
    Code:
    sudo lspci -knn
    Code:
    sudo ifconfig -a
    Code:
    sudo dmesg | grep -i firmware
    Perhaps you should talk to your son and ask if he needed extra drivers for the modem or if it just worked out of the box.
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  3. #3
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    Code:
    ontana@montana-laptop:~$ sudo lspci -knn
    [sudo] password for montana: 
    Sorry, try again.
    [sudo] password for montana: 
    00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
    	Kernel driver in use: agpgart-intel
    	Kernel modules: intel-agp
    00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)
    	Kernel driver in use: i915
    	Kernel modules: i915
    00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
    00:1a.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
    	Kernel driver in use: ehci_hcd
    00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
    	Kernel driver in use: HDA Intel
    	Kernel modules: snd-hda-intel
    00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)
    	Kernel driver in use: pcieport
    	Kernel modules: shpchp
    00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)
    	Kernel driver in use: pcieport
    	Kernel modules: shpchp
    00:1c.3 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 [8086:3b48] (rev 05)
    	Kernel driver in use: pcieport
    	Kernel modules: shpchp
    00:1d.0 USB Controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
    	Kernel driver in use: ehci_hcd
    00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
    00:1f.0 ISA bridge [0601]: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller [8086:3b09] (rev 05)
    	Kernel modules: iTCO_wdt
    00:1f.2 SATA controller [0106]: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller [8086:3b29] (rev 05)
    	Kernel driver in use: ahci
    	Kernel modules: ahci
    00:1f.3 SMBus [0c05]: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller [8086:3b30] (rev 05)
    	Kernel modules: i2c-i801
    00:1f.6 Signal processing controller [1180]: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem [8086:3b32] (rev 05)
    03:00.0 Ethernet controller [0200]: Atheros Communications AR8131 Gigabit Ethernet [1969:1063] (rev c0)
    	Kernel driver in use: atl1c
    	Kernel modules: atl1c
    04:00.0 Network controller [0280]: Broadcom Corporation Device [14e4:4727] (rev 01)
    	Kernel driver in use: wl
    	Kernel modules: wl
    ff:00.0 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 02)
    ff:00.1 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture System Address Decoder [8086:2d01] (rev 02)
    ff:02.0 Host bridge [0600]: Intel Corporation Core Processor QPI Link 0 [8086:2d10] (rev 02)
    ff:02.1 Host bridge [0600]: Intel Corporation Core Processor QPI Physical 0 [8086:2d11] (rev 02)
    ff:02.2 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d12] (rev 02)
    ff:02.3 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d13] (rev 02)
    montana@montana-laptop:~$
    Last edited by MikeTbob; 01-07-2012 at 12:18 AM. Reason: Added Code Tags

  4. #4
    Administrator jayd512's Avatar
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    Follow Mike's instructions... I just want to pass along some info.

    Quote Originally Posted by Montana68 View Post
    it was working with this Ubuntu when I had installed Ubuntu in Windows.
    That sounds like it would be either
    • A Windows install, running a VM
    • Windows install, with Ubuntu/Wubi installed


    Either way, it would basically use your Windows drivers. More technical explanations are available, though.
    Jay

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  5. #5
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    Code:
    montana@montana-laptop:~$ sudo ifconfig -a
    eth0      Link encap:Ethernet  HWaddr f0:de:f1:46:f4:90  
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Interrupt:29 
    
    eth1      Link encap:Ethernet  HWaddr ac:81:12:4a:11:7e  
              inet addr:10.14.8.153  Bcast:10.14.8.255  Mask:255.255.255.0
              inet6 addr: fe80::ae81:12ff:fe4a:117e/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:19414 errors:0 dropped:0 overruns:0 frame:101884
              TX packets:9664 errors:66 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:9286153 (9.2 MB)  TX bytes:2105480 (2.1 MB)
              Interrupt:17 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:12 errors:0 dropped:0 overruns:0 frame:0
              TX packets:12 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:720 (720.0 B)  TX bytes:720 (720.0 B)
    
    montana@montana-laptop:~$
    Last edited by MikeTbob; 01-07-2012 at 12:18 AM. Reason: Added Code Tags

  6. #6
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    have to log off for now at library

  7. #7
    Administrator MikeTbob's Avatar
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    Quote Originally Posted by Montana68 View Post
    have to log off for now at library
    Just to make sure we don't get confused here.
    You were connected at the library, on your own machine, correct? How did you connect at the library? I'm guessing you used Ethernet and you want the modem for other places.
    Is this a USB modem? Can you please, post the output of
    Code:
    sudo lsmod
    Code:
    sudo lsusb
    I do not respond to private messages asking for Linux help, Please keep it on the forums only.
    All new users please read this.** Forum FAQS. ** Adopt an unanswered post.

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  8. #8
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    I was connected with wifi at the library. I am using a USB Modem for other places.
    I thought that since my son installed the modem with out using a driver which was provided by windows as you pointed out and I didn't think of that. I have since installed a driver for Debian used that one since Ubuntu is based on Debian from what I have heard. I got the modem working in fact I'm on line now with you.
    This post can be marked as soved
    Thank you very much for all your help.
    You all have a Happy New Year.
    Montana

  9. #9
    Administrator jayd512's Avatar
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    Glad to hear that you got it sorted out!

    I'll mark this as [SOLVED], but will leave it open for you in case you have other questions or input on it.
    Jay

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