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I'm receiving the following error when trying to open my hard disk on my Ubantu machine.. Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed ...
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  1. #1
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    Question hard drive issues


    I'm receiving the following error when trying to open my hard disk on my Ubantu machine..

    Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
    Failed to read vcn 0x1: Input/output error
    Failed to mount '/dev/sdb1': Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details.


    please help me out.. Important data is in disk... please help me.

  2. #2
    Administrator MikeTbob's Avatar
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    thread moved/cropped here.
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  3. #3
    Trusted Penguin Irithori's Avatar
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    Sounds like an hardware error.
    Depending on how valueable and important the data is,
    you can try to restore it yourself with tools like testdisk, photorec and/or dd_rescue,
    or
    you might want to consider a professional data restore service (ie: DO NOT touch the disc from now on, and rather leave it to experts)
    Just to be clear: The experts meant here are guys with a clean room, specialized hardware, etc. Not your local pc dealer

    Other than that: Important data is usually backed up. Do you have a backup system in place?
    You must always face the curtain with a bow.

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