Apcupsd Ubuntu 13.0 FATAL ERROR in linux-usb.c at line 609

[dhuree]

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Hi,

I need help in setting up apcupsd on Ubuntu 13.04. I hope I am posting in the correct section.

I am running apcupsd 3.14.10-2build1 for armhf archirecture ,Ubuntu 13.04 on Beagle Bone Black.

Im getting "Error contacting apcupsd at localhost:3551: Connection refused" when I type apcaccess status

Below are some details.

ACP UPS Model : APC BR1500G-IN
I am connecting via a cable that has USB in one end and Ethernet plug in other end. USB is connected to computer and ethernet plug is connected to UPS.

Output of uname -a
Linux arm 3.8.13-bone32 #1 SMP Fri Dec 13 20:05:25 UTC 2013 armv7l armv7l armv7l GNU/Linux

Output of lsusb
Bus 001 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Output of apctest
2013-12-22 12:39:00 apctest 3.14.10 (13 September 2011) debian

Checking configuration ...
Attached to driver: usb
sharenet.type = Network & ShareUPS Disabled
cable.type = USB Cable
mode.type = USB UPS Driver
Setting up the port ...
apctest FATAL ERROR in linux-usb.c at line 609
Cannot find UPS device --
apctest error termination completed

Output of cat /var/log/apcupsd.events
2013-12-22 12:01:45 +0000 apcupsd exiting, signal 15
2013-12-22 12:01:50 +0000 apcupsd shutdown succeeded
2013-12-22 12:01:50 +0000 2013-12-22 12:02:05 +0000 apcupsd FATAL ERROR in linux-usb.c at line 609
Cannot find UPS device --
2013-12-22 12:02:05 +0000 apcupsd error shutdown completed

I have verified that the same setting have worked in another machine successfully, which rules out issues with the cable or the ups.

I'm breaking my head from last night with this . Any pointers would be very much helpful.

[gregm]

Is the usb ethernet kernel module installed? I believe it's called usbnet.

[dhuree]

Is the usb ethernet kernel module installed? I believe it's called usbnet.

Hi gregm,

With some digging into documentation, I understood that hiddev support is needed in the kernel for apcupsd to work. Its not currently present in my installation.

Hence im going to try compiling kernel with hiddev support. I will also see if usbnet is a dependency and enable it.

Thanks for your directions.