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I upgraded to the most recent version of Ubuntu and this started happening. I do not know what information is needed to allow someone to troubleshoot, but I can provide ...
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  1. 01-22-2013 #1
    bigpappajohn1984
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    Shows connected to Wifi But can't connect to sites or ping router?!

    I upgraded to the most recent version of Ubuntu and this started happening. I do not know what information is needed to allow someone to troubleshoot, but I can provide anything that is asked. Thanks in advance!
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  2. 01-22-2013 #2
    Mo3u8se
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    This may sound silly but does your router work? Is your router connected to the internet? Can you connect on a wired connection?
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  3. 01-22-2013 #3
    bigpappajohn1984
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    Yes, the router works...I have other computers connected to it. And yes the wired connection works, tested that theory as well.

    Thanks for the input tho.
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  4. 01-22-2013 #4
    yancek
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    Go to the "Wireless Internet" thread here at Linux Forums, the first Sticky post and run the commands suggested there and post the information as a start.
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  5. 01-26-2013 #5
    bigpappajohn1984
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    Quote Originally Posted by yancek View Post
    Go to the "Wireless Internet" thread here at Linux Forums, the first Sticky post and run the commands suggested there and post the information as a start.
    Sorry for the delay...apparently I had somehow turned off email alerts...OOPPSS!!

    Attached is a txt file containing the results of the commands from the post you refereed me to

    EDIT:
    Code:
    ============ lspci ============
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port [8086:2a41] (rev 07)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:19.0 Ethernet controller [0200]: Intel Corporation 82567LM Gigabit Network Connection [8086:10f5] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: e1000e
	Kernel modules: e1000e
00:1a.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1a.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1a.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1a.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd-hda-intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
	Kernel driver in use: pcieport
	Kernel modules: shpchp
00:1d.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1d.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1d.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: uhci_hcd
00:1d.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M-E LPC Interface Controller [8086:2917] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel modules: iTCO_wdt
00:1f.2 SATA controller [0106]: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] [8086:2929] (rev 03)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: ahci
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RV635 [Mobility Radeon HD 3650] [1002:9591]
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: radeon
	Kernel modules: radeon
01:00.1 Audio device [0403]: Advanced Micro Devices [AMD] nee ATI RV635 HDMI Audio [Radeon HD 3600 Series] [1002:aa20]
	Subsystem: Advanced Micro Devices [AMD] nee ATI RV635 HDMI Audio [Radeon HD 3600 Series] [1002:aa20]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd-hda-intel
03:00.0 Network controller [0280]: Intel Corporation Ultimate N WiFi Link 5300 [8086:4236]
	Subsystem: Intel Corporation Device [8086:1011]
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi
86:09.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 06)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: firewire_ohci
	Kernel modules: firewire-ohci
86:09.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 25)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: sdhci-pci
	Kernel modules: sdhci-pci
86:09.2 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 14)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: r592
	Kernel modules: r592
86:09.3 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev 14)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: r852
	Kernel modules: r852
86:09.4 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev bb)
	Subsystem: Hewlett-Packard Company Device [103c:30e7]
	Kernel driver in use: yenta_cardbus
	Kernel modules: yenta_socket

============ lsusb ============
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:171d Hewlett-Packard Bluetooth 2.0 Interface [Broadcom BCM2045]

============ lsmod ============
Module                  Size  Used by
nls_iso8859_1          12617  0 
nls_cp437              12751  0 
vfat                   17308  0 
fat                    55605  1 vfat
nls_utf8               12493  0 
isofs                  39553  0 
usb_storage            39646  0 
dm_crypt               22528  0 
tpm_infineon           13200  0 
pata_pcmcia            16938  1 
snd_hda_codec_hdmi     31775  1 
snd_hda_codec_analog    75395  1 
arc4                   12473  2 
joydev                 17393  0 
hp_wmi                 13652  0 
sparse_keymap          13658  1 hp_wmi
pcmcia                 39826  1 pata_pcmcia
snd_seq_midi           13132  0 
snd_rawmidi            25424  1 snd_seq_midi
snd_seq_midi_event     14475  1 snd_seq_midi
snd_hda_intel          32765  4 
snd_hda_codec         109562  3 snd_hda_codec_hdmi,snd_hda_codec_analog,snd_hda_intel
snd_hwdep              13276  1 snd_hda_codec
snd_seq                51592  2 snd_seq_midi,snd_seq_midi_event
snd_pcm                80916  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
r592                   17808  0 
r852                   17901  0 
sm_common              16772  1 r852
nand                   49667  2 r852,sm_common
nand_ids                8547  1 nand
snd_seq_device         14172  3 snd_seq_midi,snd_rawmidi,snd_seq
mtd                    35584  2 sm_common,nand
yenta_socket           27428  0 
nand_bch               13003  1 nand
pcmcia_rsrc            18367  1 yenta_socket
bch                    21784  1 nand_bch
memstick               15857  1 r592
pcmcia_core            21511  3 pcmcia,yenta_socket,pcmcia_rsrc
nand_ecc               13105  1 nand
snd_timer              28931  2 snd_seq,snd_pcm
iwlwifi               362413  0 
psmouse                96718  0 
serio_raw              13027  0 
mac80211              436493  1 iwlwifi
snd                    62218  18 snd_hda_codec_hdmi,snd_hda_codec_analog,snd_rawmidi,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_pcm,snd_seq_device,snd_timer
soundcore              14635  1 snd
cfg80211              178877  2 iwlwifi,mac80211
btusb                  17948  2 
rfcomm                 38139  12 
snd_page_alloc         14115  2 snd_hda_intel,snd_pcm
bnep                   17830  2 
ppdev                  12849  0 
bluetooth             158479  23 btusb,rfcomm,bnep
parport_pc             32114  1 
binfmt_misc            17292  1 
tpm_tis                18308  0 
hp_accel               25728  0 
lis3lv02d              19268  1 hp_accel
input_polldev          13648  1 lis3lv02d
mac_hid                13077  0 
lp                     17455  0 
parport                40930  3 ppdev,parport_pc,lp
firewire_ohci          40180  0 
sdhci_pci              18324  0 
sdhci                  28241  1 sdhci_pci
firewire_core          56940  1 firewire_ohci
crc_itu_t              12627  1 firewire_core
radeon                733824  3 
video                  19068  0 
ttm                    65344  1 radeon
drm_kms_helper         45466  1 radeon
wmi                    18744  1 hp_wmi
drm                   197641  5 radeon,ttm,drm_kms_helper
i2c_algo_bit           13199  1 radeon
e1000e                139997  0 

============ dmesg-firmware ============
[   22.001557] iwlwifi 0000:03:00.0: loaded firmware version 8.83.5.1 build 33692

============ kernel version ============
3.2.0-35-generic

============ ifconfig ============
eth1      Link encap:Ethernet  HWaddr 00:25:b3:bf:ff:c2  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:22 Memory:98400000-98420000 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:63 errors:0 dropped:0 overruns:0 frame:0
          TX packets:63 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:4075 (4.0 KB)  TX bytes:4075 (4.0 KB)

wlan1     Link encap:Ethernet  HWaddr 00:21:6a:5d:77:58  
          inet addr:192.168.2.8  Bcast:192.168.2.255  Mask:255.255.255.0
          inet6 addr: fe80::221:6aff:fe5d:7758/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1492  Metric:1
          RX packets:317 errors:0 dropped:0 overruns:0 frame:0
          TX packets:123 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:80609 (80.6 KB)  TX bytes:17833 (17.8 KB)


============ iwconfig ============
wlan1     IEEE 802.11abgn  ESSID:"Drop_It_Like_Its_HotSpot"  
          Mode:Managed  Frequency:2.412 GHz  Access Point: 00:22:75:46:58:C2   
          Bit Rate=135 Mb/s   Tx-Power=14 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=70/70  Signal level=-35 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:54   Missed beacon:0
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    Last edited by MikeTbob; 01-27-2013 at 10:15 PM. Reason: See EDIT
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  6. 01-27-2013 #6
    bigpappajohn1984
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    Maybe this should be moved to the networking forum? Moderator's what do you think?
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  7. 01-27-2013 #7
    MikeTbob
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    Quote Originally Posted by bigpappajohn1984 View Post
    Sorry for the delay...apparently I had somehow turned off email alerts...OOPPSS!!

    Attached is a txt file containing the results of the commands from the post you refereed me to.
    Everything looks perfect to me. Are you set to get IP address via DHCP? What is the error message when you try:
    Code:
    route
ping -c3 google.com
ping -c3 74.125.140.102
    Paste the following output too.
    Code:
    cat /etc/resolv.conf
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  8. 01-27-2013 #8
    bigpappajohn1984
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    Yes, I am set to get an IP from DHCP. Attached is the .txt file containing the results of the code apove.

    EDIT:
    And let me add in (this didn't make a difference with previous versions of UBUNTU) my wireless network is set-up with security of
    WPA-PSK
    TKIP

    *I have also removed all security from the network to test if this was an issue, and the computer in question was still unable to connect.

    EDIT:
    Code:
    johnathan@johnathan-laptop:~$ route
Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
ping -c3 google.com
ping -c3 7default         192.168.2.1     0.0.0.0         UG    0      0        0 wlan1
link-local      *               255.255.0.0     U     1000   0        0 wlan1
192.168.2.0     *               255.255.255.0   U     2      0        0 wlan1
johnathan@johnathan-laptop:~$ ping -c3 google.com
4.125.140.102
ping: unknown host google.com
johnathan@johnathan-laptop:~$ ping -c3 74.125.140.102
PING 74.125.140.102 (74.125.140.102) 56(84) bytes of data.

--- 74.125.140.102 ping statistics ---
3 packets transmitted, 0 received, 100% packet loss, time 2016ms

johnathan@johnathan-laptop:~$ cat /etc/resolv.conf
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
#     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.0.1
search Belkin
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    Last edited by MikeTbob; 01-27-2013 at 10:12 PM. Reason: See EDIT:
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  9. 01-27-2013 #9
    MikeTbob
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    For all I can tell, DHCP is not working correctly or something else has gone awry.
    Try this.
    Code:
    sudo ifconfig eth0 down
sudo dhcpcd -r eth0
sudo ifconfig wlan1 up
sudo dhcpcd wlan1
    Now try connecting with the GUI network tool. Post any errors.
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  10. 01-27-2013 #10
    bigpappajohn1984
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    I wasn't sure if that was a zero or the letter O so I just ran both...the top 2 commands errored as well as the 4th...the 3rd ran fine...errors are below:
    Code:
    johnathan@johnathan-laptop:~$ sudo ifconfig eth0 down
[sudo] password for johnathan: 
eth0: ERROR while getting interface flags: No such device
johnathan@johnathan-laptop:~$ sudo ifconfig ethO down
ethO: ERROR while getting interface flags: No such device
johnathan@johnathan-laptop:~$ sudo dhcpcd -r eth0
sudo: dhcpcd: command not found
johnathan@johnathan-laptop:~$ sudo dhcpcd -r ethO
sudo: dhcpcd: command not found
johnathan@johnathan-laptop:~$ sudo ifconfig wlan1 up
johnathan@johnathan-laptop:~$ sudo dhcpcd wlan1
sudo: dhcpcd: command not found
johnathan@johnathan-laptop:~$
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