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Hello all... My wife picked me up an Acer Aspire E 15 laptop, as I'm going into the hospital for a knee replacement. I went ahead and installed Debian Linux, ...
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  1. #1
    Linux User jkwilborn's Avatar
    Join Date
    Nov 2012
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    279

    Acer Aspire E 15 - Install doesn't detect Wi-Fi device


    Hello all...

    My wife picked me up an Acer Aspire E 15 laptop, as I'm going into the hospital for a knee replacement. I went ahead and installed Debian Linux, over writing Windows 8.1. It doesn't appear to have detected the Wi-Fi device, so I can't even get it to try and load, what I'm hoping to use, ath9k firmware. Below is the output of the suppled script (WirelessSetup.txt).

    Code:
    jack@debian-laptop:~/Downloads$ cat ~/wireless_setup.txt
    ============ lspci ============
    00:00.0 Host bridge [0600]: Intel Corporation ValleyView SSA-CUnit [8086:0f00] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    00:02.0 VGA compatible controller [0300]: Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    00:13.0 SATA controller [0106]: Intel Corporation ValleyView 6-Port SATA AHCI Controller [8086:0f23] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    	Kernel driver in use: ahci
    00:14.0 USB controller [0c03]: Intel Corporation ValleyView USB xHCI Host Controller [8086:0f35] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    	Kernel driver in use: xhci_hcd
    00:1a.0 Encryption controller [1080]: Intel Corporation ValleyView SEC [8086:0f18] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    00:1b.0 Audio device [0403]: Intel Corporation ValleyView High Definition Audio Controller [8086:0f04] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    	Kernel driver in use: snd_hda_intel
    00:1c.0 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f48] (rev 0e)
    	Kernel driver in use: pcieport
    00:1c.1 PCI bridge [0604]: Intel Corporation ValleyView PCI Express Root Port [8086:0f4a] (rev 0e)
    	Kernel driver in use: pcieport
    00:1d.0 USB controller [0c03]: Intel Corporation ValleyView USB Enhanced Host Controller [8086:0f34] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    	Kernel driver in use: ehci_hcd
    00:1f.0 ISA bridge [0601]: Intel Corporation ValleyView Power Control Unit [8086:0f1c] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    00:1f.3 SMBus [0c05]: Intel Corporation ValleyView SMBus Controller [8086:0f12] (rev 0e)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 10)
    	Subsystem: Acer Incorporated [ALI] Device [1025:089d]
    	Kernel driver in use: r8169
    02:00.0 Network controller [0280]: Atheros Communications Inc. AR9565 Wireless Network Adapter [168c:0036] (rev 01)
    	Subsystem: Lite-On Communications Inc Device [11ad:0642]
    
    ============ lsusb ============
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 002: ID 8087:07e6 Intel Corp. 
    Bus 003 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 003 Device 004: ID 04f2:b47f Chicony Electronics Co., Ltd 
    Bus 003 Device 005: ID 04ca:300b Lite-On Technology Corp. 
    Bus 003 Device 006: ID 047d:8002 Kensington 
    Bus 003 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. 
    
    ============ lsmod ============
    Module                  Size  Used by
    parport_pc             22364  0 
    ppdev                  12763  0 
    lp                     17149  0 
    parport                31858  3 lp,ppdev,parport_pc
    rfcomm                 33700  10 
    bnep                   17567  2 
    binfmt_misc            12957  1 
    uinput                 17440  1 
    nfsd                  216167  2 
    nfs                   308353  0 
    nfs_acl                12511  2 nfs,nfsd
    auth_rpcgss            37143  2 nfs,nfsd
    fscache                36739  1 nfs
    lockd                  67306  2 nfs,nfsd
    sunrpc                173730  6 lockd,auth_rpcgss,nfs_acl,nfs,nfsd
    ext2                   59231  1 
    loop                   22641  0 
    uvcvideo               57744  0 
    videodev               70889  1 uvcvideo
    rts5139               199528  0 
    v4l2_compat_ioctl32    16655  1 videodev
    media                  18148  2 videodev,uvcvideo
    i2c_core               23876  1 videodev
    joydev                 17266  0 
    btusb                  17502  2 
    bluetooth             119455  23 btusb,bnep,rfcomm
    snd_hda_codec_realtek   188851  1 
    snd_hda_intel          26259  2 
    snd_hda_codec          78031  2 snd_hda_intel,snd_hda_codec_realtek
    snd_hwdep              13186  1 snd_hda_codec
    snd_pcm                68083  2 snd_hda_codec,snd_hda_intel
    snd_page_alloc         13003  2 snd_pcm,snd_hda_intel
    snd_seq                45126  0 
    psmouse                69265  0 
    snd_seq_device         13176  1 snd_seq
    acpi_cpufreq           12935  1 
    pcspkr                 12579  0 
    serio_raw              12931  0 
    mperf                  12453  1 acpi_cpufreq
    coretemp               12898  0 
    snd_timer              22917  2 snd_seq,snd_pcm
    processor              28149  5 acpi_cpufreq
    battery                13146  0 
    snd                    52893  12 snd_timer,snd_seq_device,snd_seq,snd_pcm,snd_hwdep,snd_hda_codec,snd_hda_intel,snd_hda_codec_realtek
    acer_wmi               26081  0 
    sparse_keymap          12760  1 acer_wmi
    rfkill                 19012  4 acer_wmi,bluetooth
    ac                     12624  0 
    evdev                  17562  18 
    wmi                    13243  1 acer_wmi
    power_supply           13475  2 ac,battery
    crc32c_intel           12747  0 
    ghash_clmulni_intel    13130  0 
    cryptd                 14517  1 ghash_clmulni_intel
    button                 12937  0 
    video                  17683  0 
    soundcore              13065  1 snd
    ext4                  350763  1 
    crc16                  12343  2 ext4,bluetooth
    jbd2                   62115  1 ext4
    mbcache                13114  2 ext4,ext2
    usbhid                 36418  0 
    hid                    81372  1 usbhid
    dm_mod                 63645  6 
    sg                     25874  0 
    sr_mod                 21899  0 
    sd_mod                 36136  3 
    cdrom                  35401  1 sr_mod
    crc_t10dif             12348  1 sd_mod
    fan                    12674  0 
    thermal                17383  0 
    thermal_sys            18040  4 thermal,fan,video,processor
    ehci_hcd               40249  0 
    ahci                   24997  2 
    libahci                22941  1 ahci
    libata                140630  2 libahci,ahci
    xhci_hcd               73450  0 
    r8169                  47008  0 
    mii                    12675  1 r8169
    scsi_mod              162269  5 libata,sd_mod,sr_mod,sg,rts5139
    usbcore               128741  7 xhci_hcd,ehci_hcd,usbhid,btusb,rts5139,uvcvideo
    usb_common             12354  1 usbcore
    
    ============ dmesg-firmware ============
    
    ============ kernel version ============
    3.2.0-4-amd64
    
    ============ ifconfig ============
    
    ============ iwconfig ============
    jack@debian-laptop:~/Downloads$
    I've had problems with the Atheros devices in the past, so I understand the difficulties, but have never had an install where the device didn't seem to be identified.

    I get some more details from lspci -vv

    Code:
    02:00.0 Network controller: Atheros Communications Inc. AR9565 Wireless Network Adapter (rev 01)
    	Subsystem: Lite-On Communications Inc Device 0642
    	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    	Latency: 0, Cache Line Size: 64 bytes
    	Interrupt: pin A routed to IRQ 11
    	Region 0: Memory at 90400000 (64-bit, non-prefetchable) [size=512K]
    	Expansion ROM at 90480000 [disabled] [size=64K]
    	Capabilities: [40] Power Management version 2
    		Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
    		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
    	Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
    		Address: 0000000000000000  Data: 0000
    		Masking: 00000000  Pending: 00000000
    	Capabilities: [70] Express (v2) Endpoint, MSI 00
    		DevCap:	MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 <64us
    			ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
    		DevCtl:	Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
    			RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop-
    			MaxPayload 128 bytes, MaxReadReq 512 bytes
    		DevSta:	CorrErr+ UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
    		LnkCap:	Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 <4us, L1 <64us
    			ClockPM- Surprise- LLActRep- BwNot-
    		LnkCtl:	ASPM L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk+
    			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    		LnkSta:	Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
    		DevCap2: Completion Timeout: Not Supported, TimeoutDis+
    		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-
    		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
    			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    			 Compliance De-emphasis: -6dB
    		LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
    			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
    	Capabilities: [100 v1] Advanced Error Reporting
    		UESta:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
    		UEMsk:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
    		UESvrt:	DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
    		CESta:	RxErr+ BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
    		CEMsk:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
    		AERCap:	First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn-
    	Capabilities: [140 v1] Virtual Channel
    		Caps:	LPEVC=0 RefClk=100ns PATEntryBits=1
    		Arb:	Fixed- WRR32- WRR64- WRR128-
    		Ctrl:	ArbSelect=Fixed
    		Status:	InProgress-
    		VC0:	Caps:	PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
    			Arb:	Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
    			Ctrl:	Enable+ ID=0 ArbSelect=Fixed TC/VC=ff
    			Status:	NegoPending- InProgress-
    	Capabilities: [160 v1] Device Serial Number 00-00-00-00-00-00-00-00
    I have to run it in sudo mode to get all the information.. One of the things I noticed was that it showed "Lite-On Communications Inc Device 0642"

    If I run 'sudo lsusb -vv' to get more information:

    Code:
    Bus 003 Device 005: ID 04ca:300b Lite-On Technology Corp. 
    Device Descriptor:
      bLength                18
      bDescriptorType         1
      bcdUSB               1.10
      bDeviceClass          224 Wireless
      bDeviceSubClass         1 Radio Frequency
      bDeviceProtocol         1 Bluetooth
      bMaxPacketSize0        64
      idVendor           0x04ca Lite-On Technology Corp.
      idProduct          0x300b 
      bcdDevice            0.01
      iManufacturer           0 
      iProduct                0 
      iSerial                 0 
      bNumConfigurations      1
      Configuration Descriptor:
        bLength                 9
        bDescriptorType         2
        wTotalLength          185
        bNumInterfaces          2
        bConfigurationValue     1
        iConfiguration          0 
        bmAttributes         0xe0
          Self Powered
          Remote Wakeup
        MaxPower              100mA
        Interface Association:
          bLength                 8
          bDescriptorType        11
          bFirstInterface         0
          bInterfaceCount         2
          bFunctionClass        224 Wireless
          bFunctionSubClass       1 Radio Frequency
          bFunctionProtocol       1 Bluetooth
          iFunction               0 
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        0
          bAlternateSetting       0
          bNumEndpoints           3
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            3
              Transfer Type            Interrupt
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0010  1x 16 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x82  EP 2 IN
            bmAttributes            2
              Transfer Type            Bulk
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0040  1x 64 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x02  EP 2 OUT
            bmAttributes            2
              Transfer Type            Bulk
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0040  1x 64 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       0
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0000  1x 0 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0000  1x 0 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       1
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0009  1x 9 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0009  1x 9 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       2
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0011  1x 17 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0011  1x 17 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       3
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0019  1x 25 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0019  1x 25 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       4
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0021  1x 33 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0021  1x 33 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       5
          bNumEndpoints           2
          bInterfaceClass       224 Wireless
          bInterfaceSubClass      1 Radio Frequency
          bInterfaceProtocol      1 Bluetooth
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x83  EP 3 IN
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0031  1x 49 bytes
            bInterval               1
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x03  EP 3 OUT
            bmAttributes            1
              Transfer Type            Isochronous
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0031  1x 49 bytes
            bInterval               1
    Device Status:     0x0001
      Self Powered
    I realize that many devices (such as USB) are many times based off a PCI to USB structure... I'm hoping that someone can give me a clue as to where or what to do next to try and get the Wi-Fi operational.

    Thanks if you have any suggestions.

    Jack
    Last edited by jkwilborn; 08-12-2014 at 02:11 AM. Reason: dinner

  2. #2
    Linux Guru Rubberman's Avatar
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    Go to wireless.kernel.org to see if this device is supported. If it is, there will be driver and firmware links there as well as configuration instructions.
    Sometimes, real fast is almost as good as real time.
    Just remember, Semper Gumbi - always be flexible!

  3. #3
    Linux User jkwilborn's Avatar
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    It's relatively new, at least I thought so, but I did find this on the kernel.org site you refereced.

    AR9004:

    AR9485 1x1 SB 11n PCIe
    AR9462 2x2 DB 11n PCIe
    AR9565 1x1 SB 11n PCIe *
    AR9580 3x3 DB 11n PCIe
    AR9550 3x3 DB 11n

    I put a * by it, so I guess it's supported. I think I have another initial problem. Every time I've tried to deal with wireless chip sets, I've been able to see in the output of the install that it couldn't find the firmware for that chip-set. However on this install, it never even mentions the devices, like it isn't even seeing them. I don't know how to attack the problem if the system doesn't recognize the actual hardware chip-set.

    If you look in the lspci listing it's the last item in the list, but it also states that the subsystem is "Lite-0n Communications Inc Device 0642". Does this mean they purchased the equivalent of a card from Lite-on and it uses the Atheros AR9565, if so, I assume that means I'm reading it correct. However I'm back to how is the OS supposed to know how to 'hook' it to the driver if it doesn't recognize the device?

    I've looked in syslog, dmesg and another couple of log files in /var/log and there is no mention of any wireless device in these log files. So I feel kind of stuck as to what to do next. I actually found someone with this chip-set in his machine and he claims that the ath9k (may be the htc suffix) driver supports it. I have not heard from him/her because I wrote to get more details of what he was doing.

    Another question about this is that when I do a lsusb I get another "Lite-On' device, but I can't tell if it's the same hardware or a blue-tooth variant from the same manufacturer. It's in my initial entry, as the last code group that shows that output.

    Thanks

    Jack

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  5. #4
    Linux Newbie
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    Don't fully understand what you mean by "not recognised" since it's listed by lspci.

    Have you checked out the "enable wifi" button on the Acer? I've had cases where the switch is not properly handled. Has the wifi's driver module been loaded?

  6. #5
    Linux User jkwilborn's Avatar
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    Voidpinter69, thanks... I've had other issues with wifi chipsets and have never had one where the device is not listed in the dmesg output, or in any of the logs in the 'var/log' directory. There appears to be no mention that the OS, when installed ever found the device. I've looked for the actual chip-set (AR9565), manufacturer, and any other information that might give me some idea about the item. I just can't find any indication that the OS has found the hardware. Yet, as you noticed, it's listed by lspci.

    Maybe some of this is how the software, when it's probed for an installation, knows what kind of devices it is. Since I really don't know how all of this works when it's loading, it's hard to get an idea of what's going wrong. In every other installation I've done it's shown up in the 'dmesg' (I believe) or 'syslog' where it says it found it, with the manufacturer and device ID, and usually a 'can't load firmware' tag. I don't see any evidence of the detection of the device, even though lspci shows it.

    This leads me to question how does the system know how to install a module if it doesn't know the hardware is there? It must have a link via an interrupt or some mechanism to respond when the device needs attention. I hope this helps you understand the questions that I have here...

    I can see from lspci -vvv that the interrupt is wired to 11, but not sure I understand the output of dmesg as follows:

    Code:
    [    0.770123] pci 0000:00:1c.1: PCI bridge to [bus 02-02]
    [    0.770131] pci 0000:00:1c.1:   bridge window [mem 0x90400000-0x904fffff]
    [    0.770148] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
    [    0.770415] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
    [    0.770498] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP02._PRT]
    [    0.770758] \_SB_.PCI0:_OSC invalid UUID
    [    0.770761] _OSC request data:1 1f 0 
    [    0.770768]  pci0000:00: Requesting ACPI _OSC control (0x1d)
    [    0.770916] \_SB_.PCI0:_OSC invalid UUID
    [    0.770919] _OSC request data:1 0 1d 
    [    0.770926]  pci0000:00: ACPI _OSC request failed (AE_ERROR), returned control mask: 0x1d
    [    0.770929] ACPI _OSC control for PCIe not granted, disabling ASPM
    [    0.780132] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 11 12 14 15) *7
    [    0.780247] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 10 *11 12 14 15)
    [    0.780360] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 10 11 12 14 15) *7
    [    0.780476] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 *10 11 12 14 15)
    [    0.780589] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 10 *11 12 14 15)
    [    0.780702] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 *10 11 12 14 15)
    [    0.780814] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 10 *11 12 14 15)
    [    0.780927] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 10 11 12 14 15) *7
    [    0.781120] vgaarb: device added: PCI:0000:00:02.0,decodes=io+mem,owns=io+mem,locks=none
    [    0.781132] vgaarb: loaded
    [    0.781134] vgaarb: bridge control possible 0000:00:02.0
    [    0.781203] PCI: Using ACPI for IRQ routing
    If you notice that the IRQ's have lists (?) and 11 is asterisked many times in those lists, 3 out of 8. I don't know what they refer to...

    The line from lspci

    02:00.0 Network controller: Atheros Communications Inc. AR9565 Wireless Network Adapter (rev 01)

    has a PCI indication, so if I look for that in the dmesg output, I get

    Code:
    [    0.762150] pci 0000:00:1c.0:   bridge window [mem 0x90500000-0x905fffff]
    [    0.762211] pci 0000:02:00.0: [168c:0036] type 0 class 0x000280
    [    0.762235] pci 0000:02:00.0: reg 10: [mem 0x90400000-0x9047ffff 64bit]
    [    0.762286] pci 0000:02:00.0: reg 30: [mem 0xffff0000-0xffffffff pref]
    [    0.762340] pci 0000:02:00.0: supports D1 D2
    [    0.762344] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
    [    0.770123] pci 0000:00:1c.1: PCI bridge to [bus 02-02]
    from line before to line after in the above. This seems all that is logged by the system.

    Thanks for any help you can shed on this...

    I will be watching today (Wednesday 13th Aug, 2014), but will be hospitalized for 3 days for a knee replacement. I hope to have access to the internet, but won't know until late Thursday.

    Thanks again...

    Jack

  7. #6
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    I googled "SB_.PCI0:_OSC invalid UUID" (taken from your dmesg output) and it is listed as a kernel bug by some ubuntu folks.

    May be related to acpi so might be worth trying to boot with either or both "acpi=off" and "noapic" and see if that changes anything.

    Try to find out what kernel module should be used for the NIC and see if it's loaded (lsmod) or not. Have you got the wireless tools installed (rfkill et al)?

    Good luck with the new knee!

  8. #7
    Linux User jkwilborn's Avatar
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    I have the acpi=off installed and it seems to boot. But I can't tell what's changed, yet. Will have to investigate more though.

    Jack
    Last edited by jkwilborn; 08-23-2014 at 09:30 PM.

  9. #8
    Linux User jkwilborn's Avatar
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    I put acpi=off and noacpi in the commands for boot and it choked on the noacpi as unknow command. Wondering if the acpi=off is doing what we had hoped. I did a "dmesg | grep -in acpi" and have pasted it in below. See it if's what you expected... Seems like it loaded some kind of acpi software. The output is preceded by line number (-in, no case, numbers) so I have some reference and we can use it to talk at each other if need be.

    Code:
    root@debian-laptop:/home/jack# dmesg | grep -in acpi
    4:[    0.000000] Command line: BOOT_IMAGE=/vmlinuz-3.2.0-4-amd64 root=/dev/mapper/debian--laptop-root ro quiet splash acpi_osi=Linux i915.i915_enable_rc6=1
    13:[    0.000000]  BIOS-e820: 0000000078612000 - 0000000078712000 (ACPI NVS)
    14:[    0.000000]  BIOS-e820: 0000000078712000 - 0000000078752000 (ACPI data)
    16:[    0.000000]  BIOS-e820: 0000000079366000 - 0000000079c66000 (ACPI NVS)
    63:[    0.000000] ACPI: RSDP 00000000000fe020 00024 (v02 ACRSYS)
    64:[    0.000000] ACPI: XSDT 0000000078751120 00094 (v01 ACRSYS ACRPRDCT 00000003      01000013)
    65:[    0.000000] ACPI: FACP 000000007874a000 000F4 (v04 ACRSYS ACRPRDCT 00000003 1025 00040000)
    66:[    0.000000] ACPI: DSDT 0000000078739000 0CD80 (v02 ACRSYS ACRPRDCT 00000003 1025 00040000)
    67:[    0.000000] ACPI: FACS 00000000786ca000 00040
    68:[    0.000000] ACPI: UEFI 0000000078750000 00236 (v01 ACRSYS ACRPRDCT 00000001 1025 00040000)
    69:[    0.000000] ACPI: MSDM 000000007874f000 00055 (v03 ACRSYS ACRPRDCT 00000001 1025 00040000)
    70:[    0.000000] ACPI: UEFI 000000007874e000 00042 (v01 ACRSYS ACRPRDCT 00000000 1025 00040000)
    71:[    0.000000] ACPI: SSDT 000000007874b000 02F1D (v01 ACRSYS ACRPRDCT 00001000 1025 00040000)
    72:[    0.000000] ACPI: HPET 0000000078749000 00038 (v01 ACRSYS ACRPRDCT 00000003 1025 00040000)
    73:[    0.000000] ACPI: LPIT 0000000078748000 00104 (v01 ACRSYS ACRPRDCT 00000003 1025 00040000)
    74:[    0.000000] ACPI: APIC 0000000078747000 00084 (v03 ACRSYS ACRPRDCT 00000003 1025 00040000)
    75:[    0.000000] ACPI: MCFG 0000000078746000 0003C (v01 ACRSYS ACRPRDCT 00000003 1025 00040000)
    76:[    0.000000] ACPI: SSDT 0000000078737000 00763 (v01 ACRSYS ACRPRDCT 00003000 1025 00040000)
    77:[    0.000000] ACPI: SSDT 0000000078736000 00290 (v01 ACRSYS ACRPRDCT 00003000 1025 00040000)
    78:[    0.000000] ACPI: SSDT 0000000078735000 0017A (v01 ACRSYS ACRPRDCT 00003000 1025 00040000)
    79:[    0.000000] ACPI: SSDT 0000000078734000 003E6 (v01 ACRSYS ACRPRDCT 00001000 1025 00040000)
    80:[    0.000000] ACPI: FPDT 0000000078733000 00044 (v01 ACRSYS ACRPRDCT 00000001 1025 00040000)
    81:[    0.000000] ACPI: Local APIC address 0xfee00000
    107:[    0.000000] ACPI: PM-Timer IO Port: 0x408
    108:[    0.000000] ACPI: Local APIC address 0xfee00000
    109:[    0.000000] ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled)
    110:[    0.000000] ACPI: LAPIC (acpi_id[0x02] lapic_id[0x02] enabled)
    111:[    0.000000] ACPI: LAPIC (acpi_id[0x03] lapic_id[0x04] enabled)
    112:[    0.000000] ACPI: LAPIC (acpi_id[0x04] lapic_id[0x06] enabled)
    113:[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high level lint[0x1])
    114:[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x02] high level lint[0x1])
    115:[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x03] high level lint[0x1])
    116:[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x04] high level lint[0x1])
    117:[    0.000000] ACPI: IOAPIC (id[0x02] address[0xfec00000] gsi_base[0])
    119:[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
    120:[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
    121:[    0.000000] ACPI: IRQ0 used by override.
    122:[    0.000000] ACPI: IRQ2 used by override.
    123:[    0.000000] ACPI: IRQ9 used by override.
    124:[    0.000000] Using ACPI (MADT) for SMP configuration information
    125:[    0.000000] ACPI: HPET id: 0x8086a201 base: 0xfed00000
    168:[    0.000000] Kernel command line: BOOT_IMAGE=/vmlinuz-3.2.0-4-amd64 root=/dev/mapper/debian--laptop-root ro quiet splash acpi_osi=Linux i915.i915_enable_rc6=1
    206:[    0.008633] ACPI: Core revision 20110623
    233:[    0.541316] PM: Registering ACPI NVS region at 78612000 (1048576 bytes)
    234:[    0.541378] PM: Registering ACPI NVS region at 79366000 (9437184 bytes)
    237:[    0.542376] ACPI: bus type pci registered
    242:[    0.558179] ACPI: Added _OSI(Module Device)
    243:[    0.558184] ACPI: Added _OSI(Processor Device)
    244:[    0.558187] ACPI: Added _OSI(3.0 _SCP Extensions)
    245:[    0.558191] ACPI: Added _OSI(Processor Aggregator Device)
    246:[    0.558194] ACPI: Added _OSI(Linux)
    247:[    0.561715] ACPI: EC: Look up EC in DSDT
    248:[    0.585866] ACPI: SSDT 00000000785cea18 0045B (v01  PmRef  Cpu0Ist 00003000 INTL 20130117)
    249:[    0.586719] ACPI: Dynamic OEM Table Load:
    250:[    0.586724] ACPI: SSDT           (null) 0045B (v01  PmRef  Cpu0Ist 00003000 INTL 20130117)
    251:[    0.586991] ACPI: SSDT 00000000785cd918 00433 (v01  PmRef  Cpu0Cst 00003001 INTL 20130117)
    252:[    0.587831] ACPI: Dynamic OEM Table Load:
    253:[    0.587836] ACPI: SSDT           (null) 00433 (v01  PmRef  Cpu0Cst 00003001 INTL 20130117)
    254:[    0.609136] ACPI: SSDT 00000000785cfe18 0015F (v01  PmRef    ApIst 00003000 INTL 20130117)
    255:[    0.610026] ACPI: Dynamic OEM Table Load:
    256:[    0.610031] ACPI: SSDT           (null) 0015F (v01  PmRef    ApIst 00003000 INTL 20130117)
    257:[    0.620763] ACPI: SSDT 00000000785dbe18 0008D (v01  PmRef    ApCst 00003000 INTL 20130117)
    258:[    0.621613] ACPI: Dynamic OEM Table Load:
    259:[    0.621618] ACPI: SSDT           (null) 0008D (v01  PmRef    ApCst 00003000 INTL 20130117)
    260:[    0.644606] ACPI: Interpreter enabled
    261:[    0.644613] ACPI: (supports S0 S3 S4 S5)
    262:[    0.644661] ACPI: Using IOAPIC for interrupt routing
    263:[    0.739907] ACPI: Power Resource [USBC] (on)
    264:[    0.752862] ACPI: Power Resource [FN00] (off)
    265:[    0.753585] ACPI: EC: GPE = 0x18, I/O: command/status = 0x66, data = 0x62
    266:[    0.754077] ACPI: No dock devices found.
    268:[    0.754086] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
    271:[    0.754672] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-ff])
    329:[    0.772375] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
    330:[    0.772640] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
    331:[    0.772723] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP02._PRT]
    334:[    0.772993]  pci0000:00: Requesting ACPI _OSC control (0x1d)
    337:[    0.773151]  pci0000:00: ACPI _OSC request failed (AE_ERROR), returned control mask: 0x1d
    338:[    0.773154] ACPI _OSC control for PCIe not granted, disabling ASPM
    339:[    0.782358] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 11 12 14 15) *7
    340:[    0.782473] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 10 *11 12 14 15)
    341:[    0.782586] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 10 11 12 14 15) *7
    342:[    0.782703] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 *10 11 12 14 15)
    343:[    0.782816] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 10 *11 12 14 15)
    344:[    0.782929] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 *10 11 12 14 15)
    345:[    0.783042] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 10 *11 12 14 15)
    346:[    0.783155] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 10 11 12 14 15) *7
    350:[    0.783433] PCI: Using ACPI for IRQ routing
    359:[    0.790037] pnp: PnP ACPI init
    360:[    0.790062] ACPI: bus type pnp registered
    362:[    0.790157] pnp 00:00: Plug and Play ACPI device, IDs PNP0b00 (active)
    366:[    0.790290] pnp 00:01: Plug and Play ACPI device, IDs PNP0103 (active)
    379:[    0.790710] pnp 00:02: Plug and Play ACPI device, IDs PNP0a08 PNP0a03 (active)
    381:[    0.835198] pnp 00:03: Plug and Play ACPI device, IDs INT0800 (active)
    408:[    0.835407] system 00:04: Plug and Play ACPI device, IDs PNP0c02 (active)
    412:[    0.835597] pnp 00:05: Plug and Play ACPI device, IDs MSF0001 PNP0303 (active)
    414:[    0.835774] pnp 00:06: Plug and Play ACPI device, IDs SYN1b6d PNP0f13 (active)
    433:[    0.836543] system 00:07: Plug and Play ACPI device, IDs PNP0c02 (active)
    434:[    0.837702] pnp: PnP ACPI: found 8 devices
    435:[    0.837705] ACPI: ACPI bus type pnp unregistered
    486:[    1.211654] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
    531:[    1.504515] ACPI: Fan [FAN0] (off)
    670:[    6.558765] ACPI: Lid Switch [LID0]
    672:[    6.558862] ACPI: Power Button [PWRB]
    674:[    6.558953] ACPI: Sleep Button [SLPB]
    676:[    6.559045] ACPI: Power Button [PWRF]
    677:[    6.792792] ACPI: Requesting acpi_cpufreq
    680:[    6.796888] ACPI: acpi_idle registered with cpuidle
    683:[    7.102959] ACPI: Battery Slot [BAT1] (battery present)
    684:[    7.222929] ACPI: AC Adapter [ACAD] (on-line)
    730:[   27.490884] input: ACPI Virtual Keyboard Device as /devices/virtual/input/input11
    root@debian-laptop:/home/jack#
    Hope you see something, as I'm not sure what I'm looking for. ACPI seems rather prolific, if you know what I mean in this output. I even tried to ax the part of the command line that deals with acpi (acpi_osi=Linux i915.i915_enable_rc6=1) and replaced it with the suggested options, froze up, so not a good choice! Let me know your thoughts...

    Thanks

    Jack
    Last edited by jkwilborn; 08-29-2014 at 06:56 PM.

  10. #9
    Linux User jkwilborn's Avatar
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    One of the helpful people here (NGIB) advised me to try and use another distribution (Mint). This live distro loaded and came up with the wifi operating, haray!! I have looked at what was loaded and it's the same that I have tried to load with no results. So something is definitely different between the two. I now know what the modules are and that the hardware does work.

    I'm going to go ahead and close this thread, the other one is

    http://www.linuxforums.org/forum/ins...less-card.html

    if you wish to add or read what has happened.

    Thanks to all of you, even if you just read it!

    Jack

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